John Elway's Crown Toyota

Justin was straight-forward, helpful, friendly and went out of his way to make sure we were happy. This was one of our best car-buying experiences. was straight-forward, helpful, friendly and went out of his way to make sure we were happy. This was one of our best car-buying experiences. More

I won't shop anywhere else Aaron provided the most pleasant car experience I have ever had. Him, Paxton, and Danny made sure I was well informed and making the best choices with Aaron provided the most pleasant car experience I have ever had. Him, Paxton, and Danny made sure I was well informed and making the best choices within my budget and future. They were attentive and considerate of our circumstance helping us meet need with desire. I won't shop anywhere else for a car and I will be sure to recommend them to my friends and family! More

happy camry owner The moment we walked in, was greeted with smiles and offered us a refreshment. They knew exactly what I was looking for and got me out of the dealer w The moment we walked in, was greeted with smiles and offered us a refreshment. They knew exactly what I was looking for and got me out of the dealer with a very welcoming feeling. Live my car, the deal. More

Justin was helpful and friendly. Most importantly, when we wanted to sleep on we were able to do that and come back the next day. was helpful and friendly. Most importantly, when we wanted to sleep on we were able to do that and come back the next day. More

We had excellence service here We recently purchased a Toyota Highlander from this dealership from Justin. His service was wonderful! He was informative and knowledgeable and never We recently purchased a Toyota Highlander from this dealership from Justin. His service was wonderful! He was informative and knowledgeable and never rushed us to purchase the car. We would recommend him to our friends and this dealership. Thank you Justin and thank you Kara for connecting us with Justin! More

WORST SERVICE EXPERIENCE FROM DEALERSHIP EVER! Good morning and Happy New Year to all. My name is Steffen Malek. I wish I could say my experience shopping for a car at John Elway's Crown Toyota was Good morning and Happy New Year to all. My name is Steffen Malek. I wish I could say my experience shopping for a car at John Elway's Crown Toyota was good but it was horrible. I will briefly recount my experience for you. I have been dealing with Mike Breicha via the internet to attempt to lease a vehicle. He did provide me with information over the phone but turned out to be false when we got there. When I arrived at the dealership a gentleman by the name of Lewis Vargas greated me and my family and proceeded to take my information to work up numbers for me. Lewis seemed to be a very nice guy however, he had to leave and turned me over to Robert Cruz (Attitude). A very sarcastic gentleman whose response to my Mom, when she asked if the seats on the Camry had special seatcovers you can order "Doesn't all cars have seat covers". He was very RUDE and unhelpful with all of his answers to me and my families questions we asked. Following the drive Mike and Robert presented me with an offer. I asked if it could be lower and they said no it was firm. I asked if I could get a lower model at a better price and they said no.It was clear to us that they did not want to sell a car to us or even try to work out a deal like most dealerships do when you are inquiring about a vehicle. So I said ok let me have my registration back (I was tradeing a 2012 leased Honda civic ex). THEY LOST MY REGISTRATION AND DID NOT MAKE A CONCERTED EFFORT TO FIND IT. (I am also now missing my license that i gave to them in which i didint realize untill i had already left the dealer.) I COMPLAINED TO THE DESK MANAGER AND HE ONLY GAVE LIP SERVICE NEVER FOUND IT, RIDICULOUS. HOW CAN AN ORGANIZATION AS BIG AS YOURS LOOSE A CUSTOMERS REGISTRATION AND LICENSE? I AM TOTALLY BLOWN AWAY AND DISGUSTED. I FELT EMBARASSED AND LIKE A SECOND CLASS CITIZEN. I AM A HARDWORKING MIDDLE CLASS GUY WHO FELT LIKE I WAS NOT GOOD ENOUGH TO BE IN YOUR DEALERSHIP. I WOULD LIKE MY REGISTRATION AND LICENSE BACK. I AM TOTALLY DISAPPOINTED AND WOULD WELCOME AN AUDIANCE WITH THE GENERAL SALES MANAGER OR GENERAL MANAGER. MY WHOLE FAMILY WAS THERE AND WITNESSED THIS ATROCITY. MY MOM AND DAD OWN A TOYOTA AND NOW THEY ARE QUESTIONING YOUR PRODUCT JUST BECAUSE OF THIS INCIDENT. I AM VERY UPSET OVER THIS INCIDENT AND WILL CONTINUE TO ADVERTISE THIS TERRIBLE SERVICE INCIDENT. More

Luis Vargas was an excellent sales representative I will go back to get another car with him I really enjoy work for the best deal with him was an excellent sales representative I will go back to get another car with him I really enjoy work for the best deal with him More

New car purchase I want to commend on your Sales Man Tony Pouria, who is a very professional and personable person. He made our car buying experience a pleasant one. I want to commend on your Sales Man Tony Pouria, who is a very professional and personable person. He made our car buying experience a pleasant one. More

one stop auto shop had a great experience did not plan on buying a car but it was such as a good experience I ended up coming home with a brand new Toyota Corolla! had a great experience did not plan on buying a car but it was such as a good experience I ended up coming home with a brand new Toyota Corolla! More

Great experience. Justin was my salesman. He exceeded my expectations on customer service and friendliness. Seems like every dealer I go to, all they wanna do is pressu Justin was my salesman. He exceeded my expectations on customer service and friendliness. Seems like every dealer I go to, all they wanna do is pressure you into a deal you're not 100% sure about. And this guy did the opposite, totally just let you think about it on your own without pressuring you and waited till YOU were ready to make that long commitment. After talking to him for 5 mins, it felt like I've known him for years! He definitely earned my business for life. He will be recommended to all my friends and family. Thanks again justin! More