John Elway's Crown Toyota

I was on the hunt for a 2013 Fj Cruiser Trail Team for the last 6 months. I had been working with three other not so local dealers to get the best price on this new vehicle. After hours of back and forth the last 6 months. I had been working with three other not so local dealers to get the best price on this new vehicle. After hours of back and forth I couldn't make a deal come to fruition at any of these dealers, I gave my local Toyota Dealer(John Elway) a try. I first called and spoke to a sales men and was completely turned off by the unfriendly customer service I received and had a sour taste in my mouth. At this point I had put this whole buying of a car thing on the back burner. I then decided to give the Costco Fleet service a try, since my location of my home to the dealer is so close costco referred me to John Eleway Toyota frustrated with what had happend before, I still gave them another chance. I got a call from Debbie's Team with in 30 min of the costco inquiry and I proceeded to explained to them what FJ I wanted, what price I wanted to pay, and how long I wanted this whole process to take. They simply said hold a min and 5 seconds later came back on the line and said we got a deal when can you come in. I was a bit taken back thinking they had to give more of a fight I was asking of pretty much invoice and some. To my surprise that was wrong it was just that easy they made this transaction a breeze. I proceeded to ask them via phone, how long will it take to draw up the paper work and have me out the door the girl on the phone said with in a few hrs. Around 45 min later I arrived at the dealer met Debbie and she took care of me from start to finish just shy of 3hrs(actually Timed it). I know 3hrs sounds like a long time but if you are familiar with buying a car that is almost lighting fast. I honestly think it could have been faster but this dealer was selling cars left and right so it was not that they dragged there feet its just it took that long for me to get into finance since they had so many people purchasing. All and all Debbie and her team at John Elway Did a great Job in meeting my needs getting me taken care of and all while doing all this she always had a smile on her face the whole time. I wish more establishments would have nice and friendly staff like Debbie. I Will definitely refer friends or family looking to get a new Toyota to Debbie and her team. More

I purchased my Scion Tc from this dealership and it was a great experience. As my family and I walked in Justin Sebring greeted us and welcomed us with great enthusiasm. He showed us the cars I was intereste great experience. As my family and I walked in Justin Sebring greeted us and welcomed us with great enthusiasm. He showed us the cars I was interested in and helped me make the best choice. He made us feel very comfortable because he did not pressure us to make any decision like some sales people do. He assisted me with all the questions I had about the car and he wanted to make sure thats the car that I really liked and felt comfortable in. Although we were at the dealership for a couple hours I felt as if time was going by fast because it was nothing but laughter because besides Justin's great customer service he is a very funny guy with a great personality. I enjoyed making my purchase at this dealership and I will definitely recommend to my family and friends. I am a very happy customer and I love my car. Thank you Justin! More

After parking in the customer parking, I made my way over to meet Velky in the used car lot. Velky had been helping me for a couple months at this point and has made it a point to make my car buying experie to meet Velky in the used car lot. Velky had been helping me for a couple months at this point and has made it a point to make my car buying experience as spectacular as it can be. Velky is by far the greatest saleswoman I've ever met. She is extremely determined and was very adamant upon finding me just the right car that fit my preferences. She was also very patient since I was currently going through a lawsuit with Ford to get rid of my current car. After my car was declared a lemon, I was able to meet with Velky to discuss my options in buying a new used car. She took me on numerous test drives these past few months and has always made it a point to be someone you could easily talk to. This was by far my best experience with a car dealership ever. More

I purchased my Scion FRS on June 20, 2013. Anjum Raza, my sales representative, was absolutely courteously and honest in finding me a good price and purchase. He went above and beyond my expectations and rem sales representative, was absolutely courteously and honest in finding me a good price and purchase. He went above and beyond my expectations and remained interested and respectful in my intent of buying the new Scion FRS despite our inability to agree upon an appropriate price to trade in my SL 55 AMG with management. He did not even forget that I had recently graduated with my Bachelor's of Science in Nursing from Cal State Fullerton and automatically advocated for my $500 graduate rebate. He was even kind enough to allow a few of my family members to test drive the stick shift version of the Scion FRS even though my intent was to purchase the automatic Scion FRS. After purchasing my brand new Scion FRS, Anjum was all the more helpful by assisting me to sync my phone to the bluetooth system of the car. He demonstrated how to answer and end a phone call on the bluetooth system of my car and I expressed much gratitude for this since I have never had a car with a bluetooth system prior to this purchase. Because of his honesty and reliable business demeanor, I am more than content with my purchase and will definitely recommend family and friends to Mr. Anjum Raza. Thank you for your professionalism, Mr. Anjum Raza! It was a pleasure doing business with you! More

I purchased a 2009 Chevy Traverse on 6/16/13; I was approached by Tamer in a welcoming manner. I have been looking for a vehicle for a week & had visited several dealerships. My experience with those d approached by Tamer in a welcoming manner. I have been looking for a vehicle for a week & had visited several dealerships. My experience with those dealerships was not pleasant, I felt the salesmen were too pushing & felt forced to pursue other vehicles that did not interest me. Tamer made me & my family feel very welcome and helped me find what I was looking for, not what he thought I should get. I will gladly refer friends and family to go see Tamer if they are looking to purchase a car. Thank you Tamer for being showing us that Great Customer Service still exists. More

Justin went to great effort to help us find just the car we were looking for and helped negotiate on our behalf until we reached agreement. we were looking for and helped negotiate on our behalf until we reached agreement. More

Excellent Customer Service - Great Dealership and our 2nd Purchase with Crown Toyota and plan to go back for our 3rd. Our Salesmen Justin Sebring really took care of us through the entire process (test driv Purchase with Crown Toyota and plan to go back for our 3rd. Our Salesmen Justin Sebring really took care of us through the entire process (test drive to final vehicle overview) and was able to answer all of our questions (Great Product Knowledge). Thanks again Justin, we will see you when we are ready to add another Toyota to our family. Best Regards, Voyles Family More

Don't waste your Saturday waiting for 3 or more hours just for a simple oil change. And yes I had an appointment ... Go somewhere else, don't deliver to what they promised just for a simple oil change. And yes I had an appointment ... Go somewhere else, don't deliver to what they promised More

Terrific dealership and sales people. I worked with both Jesse and Justin, but Jesse had to leave early, and Justin helped me all the way through the purchase. I can't recommend him highly enough. Great p Jesse and Justin, but Jesse had to leave early, and Justin helped me all the way through the purchase. I can't recommend him highly enough. Great personality, not pushy, not a "b.s.'er", and REALLY went the extra mile to make sure that I got the car I wanted. From start to finish (and it was very late when we finished), he was super helpful and considerate - really cannot recommend him highly enough! If you are in the market for a new Toyota, definitely go to Crown and ask for Justin; you won't be sorry!! More

Debbie Rodricks has great product knowledge and organizational skills. There were no *games* played* which other dealerships do. It made purchasing a Toyota Prius a pleasure. organizational skills. There were no *games* played* which other dealerships do. It made purchasing a Toyota Prius a pleasure. More