
John Elway's Crown Toyota
Ontario, CA
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I visited the used car department on Wednesday 5/29/2013 and found the car that I was looking at on the website. I knew after seeing it in person that the car was mine. I knew I had perfect credit score but and found the car that I was looking at on the website. I knew after seeing it in person that the car was mine. I knew I had perfect credit score but was dreading the long wait of signing paper work and getting the financing done. After I I walked through the front doors,I was greeted by a bundle of joy named Tamer. This guy was very polite and not to pushy.. He was also very knowledgeable about the car I was looking at and pulled it out of the parking spot so I can get a full walk around of the vehicle. Couple of minutes after that we were in the car driving down the street, there was no bs about having to show my license or any of that stuff. It was a quick drive around the block and I knew I found the right car for my wife. We proceeded back into the office and I told him I was still working and didn't have much time. Tamer reply after my approval I can take off and handle what I need and to call him 30 mins before I return to the dealer and he would have everything ready for me. Surprisingly when I went back everything was ready just like he said. Finally a sales rep that lives up to his word! I would recommend anyone to Tamer that is looking for a used car. He made my visit very friendly and very fast transaction. Thank you Toyota and Thank you Tamer. More
Jessie and Justin were great sales Reps! Will be back for sure. I will no longer shop at Toyota of Riverside. Crown Beats them by far! sure. I will no longer shop at Toyota of Riverside. Crown Beats them by far! More
I liked the service good expierce ..good price and good people ..got treated good .I would recommend this dealer to my friends and family ..number 1 people ..got treated good .I would recommend this dealer to my friends and family ..number 1 More
she was really nice and friendly person, she explain everything clearly great sales person thats why i am giving her five on everthing thank you everything clearly great sales person thats why i am giving her five on everthing thank you More
My husband and I had a wonderful experience while at Crown Toyota. We came to see the 2013 Toyota Camry's. Roman was very helpful in answering our questions and worked with us to get us the best deal Crown Toyota. We came to see the 2013 Toyota Camry's. Roman was very helpful in answering our questions and worked with us to get us the best deal on a new Camry. We will share with our friends the helpful and friendly service we received while at Crown Toyota. Sincerely, Joesph & Karen Anderson More
My credit was less than perfect but I was still treated with respect. I will definately go back to Crown Toyota to buy again and I will send my friends as well. Everyone worked really hard for me to get me with respect. I will definately go back to Crown Toyota to buy again and I will send my friends as well. Everyone worked really hard for me to get me what I needed. Thanks to everyone! Debbie Hamilton More
My mother and I entered the dealership and were immediately greeted, the greeter then brought out a sales representative, Tamer Gerges, who was very helpful. He asked what we were looking for and w immediately greeted, the greeter then brought out a sales representative, Tamer Gerges, who was very helpful. He asked what we were looking for and was able to show us the different vehicles that matched what we were looking for exactly. Our experiences at other dealerships had been less than exceptional, the sales representatives were either pushy or didn't listen well to what we were looking for and that was not the case here. I was able to find the vehicle I was looking for at a good price, and it did not take long. One thing I enjoyed most about both Crown Toyota and our sales representative was the friendliness. It made the experience of buying a car much more enjoyable. Being that we were two women most dealerships tried to misinform us about their vehicles or try to sell the amenities of the car to us. Tamar understood that was not all that we were looking for and listened to the concerns we had and was able to answer all of our questions. This was overall a great experience and I really enjoy the car we purchased. More
I brought in my 19 year old daughter whose vehicle was totaled when she was hit by a drunk driver. Her previous vehicle was paid for and we were not expecting her to have to make a monthly car payment. totaled when she was hit by a drunk driver. Her previous vehicle was paid for and we were not expecting her to have to make a monthly car payment. She wanted a truck because she feels safe in a bigger vehicle. She wanted a Toyota Tacoma but soon realized that was going to be out of her price range of $200-$225 a month. We were welcomed onto the lot by a greeter (sorry, don't remember her name). Tamer then greeted us and showed her several Tacomas but we just could not fit it into our budget. Tamer really wanted to help my daughter find a vehicle to fit her needs. He showed her several vehicles and really showed concern for our situation. The last vehicle he showed her was a 2008 Chevrolet Silverado. It was perfect!! She took it for a test drive and was hooked. After sitting down and discussing the numbers, the vehicle was still a little out of her price range. He talked with the finance people and finally got the payment to $235.00. I was willing to make up the difference for her. Tamer made us feel like family and I feel he went out of his way to help a 19 year old who never thought she would be thrown into this situation. I understand that Tamer is a new employee to your company. He is an excellent representative and asset to your company. Thank you for everything! More
Marcus was very friendly and helpful. He knew that I knew what I wanted and knew what a fair price was for my trade-in and new car purchase. He was respectful, knowledgable and treated me and my son-in knew what I wanted and knew what a fair price was for my trade-in and new car purchase. He was respectful, knowledgable and treated me and my son-in-law well. I purchased my previous vehicle from Crown Toyota and had a good experience. That's why I came back. More
Provided the exceptional customer service. Was able to match the competitor's offered price. Went through the hard work of getting a car matching my specifications. No hidden charges or surprises or catch match the competitor's offered price. Went through the hard work of getting a car matching my specifications. No hidden charges or surprises or catches. Terms were straight forward in the quotation. Listened patiently to my needs and were able to answer any questions I had. I highly recommend this dealership and Sales Managers Syed Mehdi and Mike Lee. In the future if I am buying a car, I will be sure to check with Syed and Mike. More