
John Elway's Crown Toyota
Ontario, CA
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Came in for a brake job. Anthony promised the to have the car done in 2 hours. They made the promise time on a busy Saturday. Anthony came to talk to me twice giving me updates. Great job by Crown Toyota to car done in 2 hours. They made the promise time on a busy Saturday. Anthony came to talk to me twice giving me updates. Great job by Crown Toyota today. Thank you Anthony. More
I was very impressed with the way I was treated with having Dan Roges handling the purchase of my truck. I had spoken with Dan on the phone and made an appointment with him on a Saturday. That was his having Dan Roges handling the purchase of my truck. I had spoken with Dan on the phone and made an appointment with him on a Saturday. That was his day off. He met me at the scheduled time, made me feel welcomed and gave me a price on my new truck that, I believe, was more than fair. I was in and out in under 2 hours. That has never happened before when buying a new car. By the was, that was the 9th vehicle that my family has purchased at John Elway Toyota in the past 25 years. Craig Baumunk More
everyone was polite, courteous, understanding, professional, thorough, & i really felt as if they were doing their best to help me get the best deal i could for my new car. i will recommend crown professional, thorough, & i really felt as if they were doing their best to help me get the best deal i could for my new car. i will recommend crown toyota to anyone i know looking to buy/lease a car just bc the staff is so amazing! it was my first time getting a car, and they walked me through the entire process and helped me out with everything i needed. best dealership my family has had interacted with! More
Although they failed to check the battery level and the quality of the head lights properly. They were more than happy to fix any and all problems to my car. They even fixed the power window in the back th quality of the head lights properly. They were more than happy to fix any and all problems to my car. They even fixed the power window in the back that didn't seem to work. Overall I personally believe they did an excellent job in keeping me satisfied and happy, I would most definitely recommend this dealer to any of my friends looking to purchase a car. More
Introduced through the Costco Auto Buying Service, Mike Levine facilitated and negotiated our sale with honesty, integrity, respect and genuine sincerity. Service is exceptional and timely! Highly recomm Levine facilitated and negotiated our sale with honesty, integrity, respect and genuine sincerity. Service is exceptional and timely! Highly recommend; Ask for Mike Levine. More
Dimitri was very helpfull and professional. He answered all the questions we had. We are leazing RAV4 2012 Sports paskage and very happy. Dimitri explained all the options, was very polite friendly and qui all the questions we had. We are leazing RAV4 2012 Sports paskage and very happy. Dimitri explained all the options, was very polite friendly and quick. We would definately come back to him if we need a car again and we will recommend him to our friends and family. More
We are extremely pleased with the professionalism and We are extremely pleased with the professionalism and outstanding service we received during our recent auto purchase at Crown toyota. The dealership We are extremely pleased with the professionalism and outstanding service we received during our recent auto purchase at Crown toyota. The dealership is amazing and the entire purchase process was casual and without pressure.Our salesman Jacob was the best!We also couldn't help but notice others during their car purchase process appeared to be enjoying themselves as well.Thank you John Elway,well done! Tom and Erin Wilbur More
Dmitri has been super helpful for me getting my sienna van, he is very importmative with car Features, functions, and finance terms. He has huge patiences as far as getting the type of vehicle I preferr van, he is very importmative with car Features, functions, and finance terms. He has huge patiences as far as getting the type of vehicle I preferred and he is above and beyond on servicing my needs in the full vehicles purchase process. I strongly recommend him for everyone is buying a new Toyota vehicles. More
This is my 4th new car purchase from Crown and my 2nd purchase from Dan Rogers. Dan listens and then methodically takes the customer through all of the options available to give the customer the best re purchase from Dan Rogers. Dan listens and then methodically takes the customer through all of the options available to give the customer the best results. Dan is patient. Does not push. Most important Dan is honest and devotes time and effort to making sure the customer is totally satisfied with the purchase. Jeff Wade beside being an outstanding service writer, worked on the best possible package for add on's to my new Truck. He used his personal experience with the products to assure my satisfaction that i was getting the correct product for my truck. Jeff then follows up with all the relative depts to make sure the orders are placed and the service is completed. Bravo Bravo to both for providing me with a great experience buying my new Tundra Jim ( J.L) Lagestee More
Syed is the best we can hope for in car sales! I sent an email to about 15 Toyota dealers in the area over a 40 minute period last weekend. I sent each one the same detailed summary of exactly what car, tr email to about 15 Toyota dealers in the area over a 40 minute period last weekend. I sent each one the same detailed summary of exactly what car, trim and package we wanted. I even included the statement, “once we agree on price, my wife and I will be in to pick it up tonight.” Within 20 minutes I had an email response from Syed with an excellent price (nearly matching the price I had decided to pay) and a phone call offering to personally meet us at the door when we arrived. Syed understood what I wanted and made sure it happened. He even threw in a couple nice surprises to make me extra happy with the deal. I received several obvious “auto-responses” from other dealerships inviting me to call for the best deal or offering me a cheesy $500 off if I mention their email response. A few others were paying attention and make their response personal, but they wrote the sticker price on the email. Opps – they didn’t even want to complete for my business. But, no problem; Syed made sure there would be no competition by giving me his best offer first. It won him the sale in this internet age. But, he didn’t just sell me this one car, the overall experience he created EARNED me as his customer for life. We’re a Toyota family and because of Syed, we’re now a Crown Toyota family. Thanks Syed and Crown Toyota! More