
John Elway's Crown Toyota
Ontario, CA
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Talked to 5 dealerships in my area. Crown had the best selection of 2011's in Feb 2012. Demetri was very helpful over the phone and it took moments to get a satisfactory price....I was there for only abo selection of 2011's in Feb 2012. Demetri was very helpful over the phone and it took moments to get a satisfactory price....I was there for only about an hour and a half and this included the test drive and financing! Then they sent me a hat as a thank-you! We bought a Kia Soul from the dealer in San Bernardino two months before....they said the would give me a hat, a key chain, an extra key and a free 15,000 mi service...when I got home the due bill was crumpled up in the envelope and the key and nothing else was on it. I called immediately and they said if it wasn't on the due bill I didn't get it....still don't have the key three months later!!!!!! Go to Crown and get a GREAT DEALER!! More
I walked into the store at 10am this morning and I was greeted by Syed. I had seen an 09 Camry SE online that I was very interested in and had wanted to make it a point to just take a look at it. Syed wa greeted by Syed. I had seen an 09 Camry SE online that I was very interested in and had wanted to make it a point to just take a look at it. Syed was very helpful and treated me with so much respect. As a single-mother on a budget I was really afraid that the second a dealership found out that I wasnt going to buy the newest and most expensive vehicle on the lot that everyone would run and hide. So not the case here! I ended up purchasing the car and got better financing than I ever thought possible. I was in and out of there within two hours. Thanks again for a great transaction! I love my (new to me) Camry! More
Was greeted cheerfully by the information lady, after receiving phone conversations with Ted, who went over pertinent info. for me several times. Syed was the salesman I worked with, who went out of his receiving phone conversations with Ted, who went over pertinent info. for me several times. Syed was the salesman I worked with, who went out of his way to fulfill my car needs, including educating me about the car. Carlos was very helpful with the financial arrangements. I would purchase another car at this establishment. More
Great experience! I contacted Dmitri online, He gave me a better price than the other dealerships. Crown Had a lot more inventory than the other five dealers in the area. This deal was quick and easy and th better price than the other dealerships. Crown Had a lot more inventory than the other five dealers in the area. This deal was quick and easy and the salesman did everything he promised over the phone(a first for me). I have owned over 10 toyotas in the past years and it made me leave my local dealership. WAY WORTH THE DRIVE!! Thank you Crown and thank you Dmitri Minachkine! Tracy B. More
Tony couldn't have been a nicer guy. We never felt pressure or taken advantage of. If you're looking for a great deal, go see Tony. I look forward to future purchases with Tony and Crown Toyota. Thank pressure or taken advantage of. If you're looking for a great deal, go see Tony. I look forward to future purchases with Tony and Crown Toyota. Thanks again! More
My wife and I were visiting for an idea on what vehicle we wanted to replace an older vehicle. Tony met us and showed us around the various vehicles we expressed an interest in buying. He was not "pushy" b we wanted to replace an older vehicle. Tony met us and showed us around the various vehicles we expressed an interest in buying. He was not "pushy" but very helpful. After reviewing a number of vehicles such as the several types of Tacomas and Ravs, we inspected a Tacoma that we decided to purchase. He had given us a quick rundown on each one we had looked at in relation to cost and anticipated miles per gallon of fuel. Tony went through all the steps to get us through the purchasing procedure for this vehicle, being very helpful all the way. My wife and I felt he went the extra mile to make the experience as easy as possible. The helpful, courteous manner continued in the other employees involved in the transaction. All in all, I can only praise those involved from start to finish in buying my new Toyota Tacoma. More
We have purchased several new Toyota autos over the years (4 Camrys and a Tacoma Truck)from this and other Toyota dealerships. Over the last 10 years, I have had Crown Toyota service all of our Toyotas, as w (4 Camrys and a Tacoma Truck)from this and other Toyota dealerships. Over the last 10 years, I have had Crown Toyota service all of our Toyotas, as well. During the purchase, we also buy the 100,000 mile bumper-to-bumper warranty with no deductible. Service has been handled by Robert Tabor and has always been excellent. Prices are fair and always agreed to before the work is performed. I highly recommend this dealership's service department. More
The buying experience was phenominal! My wife and I drove over a 100 miles from Ramona, CA to look at RV's. We planned on looking at trucks and maybe test drive. We did not plan on buying a vehicle that day. over a 100 miles from Ramona, CA to look at RV's. We planned on looking at trucks and maybe test drive. We did not plan on buying a vehicle that day. However, after seeing the vehicle and talking with Tony we were very impressed. It was a very pleasurable experience! Will definitely recommend to friends and family. Thanks! Rick & Kathy Sims More
They made me feel confident about my purchase and worked with me to get me the car I really wanted at the right price. I would definitely come back :) with me to get me the car I really wanted at the right price. I would definitely come back :) More
The personnel are polite and very helpful They listen The personnel are polite and very helpful They listen when I explain what is going on with my vehicle always follow through by checking the issues I The personnel are polite and very helpful They listen when I explain what is going on with my vehicle always follow through by checking the issues I address. I purchased my Van there and have and always have it serviced there. More