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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.8
1,579 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,579 reviews

February 11, 2025

Very fast, friendly and easy to work with. Cal was quite the professional and answered every question we had. More

by AHE9019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner
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Feb 11, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Cal provided a fast and friendly experience at Crown Toyota! Thank you for sharing your positive feedback, and we're here if you have any more questions in the future.

February 11, 2025

Very helpful and professional, felt special as a customer. I would definitely recommend dealership to anyone. More

by michaelpatrickdaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
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Feb 12, 2025 -

John Elway's Crown Toyota responded

Michael, we're delighted to hear you felt special as a customer at Crown Toyota! Thank you for recommending us and sharing your positive experience.

February 09, 2025

I hope service was completed just as it was told it was going to be done More

by snshine7212
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mendibles
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Feb 10, 2025 -

John Elway's Crown Toyota responded

Would you consider sharing further details about your experience? I want to address your concerns but will need more information to do so. I look forward to hearing from you. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

February 09, 2025

The dealership is located of the 15 freeway in ontario, ca. The staff members are very friendly and nice More

by Tvanpvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wynn, Claudia Flores
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Feb 10, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that you found our team at Crown Toyota friendly and welcoming! Thank you for taking the time to share your experience with us.

February 09, 2025

Diego was an excellent and answered all my questions. I was kept informed during the whole process. More

by RDJamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Canchola
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Feb 10, 2025 -

John Elway's Crown Toyota responded

Thank you for giving a shoutout to Diego and leaving Crown Toyota a five-star review!

February 08, 2025

Jesse was very helpful in helping me understand the service I would be receiving that day and also what was recommended for my next visit. More

by marquez0691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Feb 10, 2025 -

John Elway's Crown Toyota responded

We're glad to hear Jesse was able to assist you with your service needs at Crown Toyota. Thank you for sharing your experience, and we look forward to seeing you on your next visit!

February 08, 2025

My experience with Crown Toyota was very satisfying. Team member Izaiah Duran was extremely courteous and most helpful. I will be returning to have my Tacoma truck serviced when needed More

by joetrejo1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Duran
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Feb 10, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Izaiah provided you with courteous and helpful service at Crown Toyota. We look forward to seeing you again for your Tacoma's servicing needs!

February 07, 2025

Eric Martinez was my service manager and was very helpful on getting my car fixed. More

by Rosiewun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan , Tina Chapman
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Feb 07, 2025 -

John Elway's Crown Toyota responded

We are glad to hear that Eric was so helpful! Thanks for choosing Crown Toyota.

February 06, 2025

They have great customer service and everything was done quickly and they answered all my questions! More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
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Feb 06, 2025 -

John Elway's Crown Toyota responded

Thank you for the great review. We look forward to seeing you again at Crown Toyota!

February 06, 2025

I have been to this dealership multiple times and have had a good experience each time. More

by mcabello79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stahl, Christopher
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Feb 07, 2025 -

John Elway's Crown Toyota responded

Thank you for the kind words about our service at Crown Toyota! We're glad you've chosen to work with us multiple times, and we look forward to many happy miles ahead!

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