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John Elway's Crown Toyota

Ontario, CA

4.8
1,546 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,546 reviews

November 03, 2024

The staff and salesmen were very cooperative and this is my 5 th purchase from this dealership. Always will purchase a Toyota from them More

by Verinika1208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward very helpful , Carlos Galvez, Anjum Raza
Nov 04, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that our team at Crown Toyota has consistently met your expectations! Enjoy the road in your new vehicle, and thank you for being part of the Swickard family!

November 02, 2024

The service was quick and outstanding. They arrived on time and delivered the car directly to our home. More

by Rio Marie Boecking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Nov 04, 2024 -

John Elway's Crown Toyota responded

Rio Marie, we're delighted to hear that you had a quick and outstanding experience with Crown Toyota! Thank you for sharing your positive feedback.

November 01, 2024

My husband and I had a great experience working with Moises Varela at Crown Toyota while getting our two new cars,a RAV4 XSE and a Toyota Corolla. Moises was attentive, knowledgeable, and made sure we u More

by Phillip & Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moisés Varela
Nov 04, 2024 -

John Elway's Crown Toyota responded

Phillip & Nancy, we're delighted to hear that Moises made your experience at Crown Toyota so memorable and enjoyable! It's fantastic to know you felt well taken care of while getting your new Toyota RAV4 XSE and Corolla. We look forward to welcoming you back in the future!

October 30, 2024

I initially went in to test drive and weigh my options. Elias layed out my options and an estimated time of delivery. He followed up with me on the exact model and color I wanted. Every step of the way More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Farraj, Vitaliy Ikhrata
Oct 30, 2024 -

John Elway's Crown Toyota responded

Adam, we're delighted to hear that Elias provided you with clear options and excellent service at Crown Toyota. Thank you for sharing your experience!

October 30, 2024

Happy with my purchase! !! Dan helped with the process of getting started to showing me the features in the car. More

by Erin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Zendejas, Dan Rogers
Oct 30, 2024 -

John Elway's Crown Toyota responded

Erin, we're thrilled to hear that Dan made your experience at Crown Toyota a positive one! Enjoy all the features of your new car and thank you for choosing us!

October 29, 2024

Giovanni and the crown team were very knowledgeable and helpful after a poor experience with another local Toyota dealer. I highly recommend this dealership. More

by JESSIE.HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni ,Kyryl ,Vitaliy all top notch Crown team members
Oct 30, 2024 -

John Elway's Crown Toyota responded

Jessie, we're delighted to hear that Giovanni and the Crown Toyota team turned your experience around! Thank you for recommending us.

October 29, 2024

Great place to have your services. Clean and very professional. I enjoyed the coffee and sweet cakes. Prices are fair. Great services department. More

by pde769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cabacungan
Oct 30, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with us at Crown Toyota! We're delighted to hear that you enjoyed our amenities and found the service department professional. We appreciate your feedback and look forward to serving you again in the future!

October 28, 2024

I had a smooth experience the sales people were helpful and informative. They explained everything and helped me understand the different cars and plans. Ana, Rodrigo, Chaz, and Tony were all great and fri More

by Jared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz, Rodrigo, Ana, Tony.
Oct 28, 2024 -

John Elway's Crown Toyota responded

Jared, we're delighted to hear that Ana, Rodrigo, Chaz, and Tony made your experience at Crown Toyota smooth and informative. Thank you for sharing your positive feedback!

October 27, 2024

Just love the people and the whole place. A really great dealership to buy a good car from. More

by cajigas5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 28, 2024 -

John Elway's Crown Toyota responded

Thank you for leaviong Crown Toyota a five-star review! Enjoy the road in your new vehicle, and welcome to the Swickard family!

October 27, 2024

The car is perfect and Alex showed me key items. He synced my phone and garage opener as well as plugging in the cable for charging. However, he forgot to tell me that the door had to be unlocked to More

by NaidaTushnet62
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 28, 2024 -

John Elway's Crown Toyota responded

Naida, we're glad to hear Alex was helpful during your visit at Crown Toyota! We appreciate the feedback and will remind our team about those small but important details. Enjoy your new car!

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