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John Elway's Crown Toyota

Ontario, CA

4.8
1,578 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,578 reviews

June 07, 2025

We are customers for life at Crown Toyota. We are always treated like we are the most important customer they have. “Great sales staff” More

by Ltdevelopment
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin
Jun 09, 2025 -

John Elway's Crown Toyota responded

Thank you for your loyalty and kind words about our team at Crown Toyota! We're delighted to hear that you've consistently had a great experience with us. Looking forward to serving you again in the future!

June 07, 2025

I’m very happy with the service crown Toyota provided to deliver my new 4Runner , Danny was very polite , friendly and. Professional to handle every detail to make very satisfy with the transaction. Thanks More

by Victiurm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Zendejas
Jun 09, 2025 -

John Elway's Crown Toyota responded

Victiur, we're delighted to hear that Danny provided you with such a satisfying experience at Crown Toyota. Enjoy your new Toyota 4Runner and thanks for choosing us!

June 07, 2025

Had a great experience with Alex and walley made everything very professional and had to go back for service on car Wally took care of right away again was a great experience thank you from john More

by john.peraza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 09, 2025 -

John Elway's Crown Toyota responded

John, we're delighted to hear that Alex and Wally provided you with such a professional experience at Crown Toyota. Thank you for sharing your positive feedback!

Jun 09, 2025 -

john.peraza responded

Thank you again alex and wally for making my vehicle purchase great very professonal thanks again from John.

June 07, 2025

Used Costco auto services and delt with fleet mgr Troy. Excellent experience ... what I think puchasing a vehicle should always be like. More

by gibbonswer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Botts fleet mgr. Adam fin.
Jun 09, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Troy and the Crown Toyota team provided you with an excellent car-buying experience. Thanks for sharing your feedback!

June 07, 2025

Dealership was clean. Cal was very informative and personalable. We would highly recommend this Dealership and Cal has an excellent contact person! More

by edna.byers
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Connor
Jun 09, 2025 -

John Elway's Crown Toyota responded

Edna, thank you for recommending Cal and the team at Crown Toyota! We're delighted to hear about your positive experience. Safe travels ahead!

June 06, 2025

My experience with purchasing my new 2025 Camry was AMAZING! Benjamin definitely didn’t let me down, everything he promised he would do he did! I was happy the process was fast & I LOVE MY NEW CAR! Tha More

by Raiders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Jun 06, 2025 -

John Elway's Crown Toyota responded

It's fantastic to hear that Benjamin delivered on his promises and made your Crown Toyota experience amazing! We're delighted you're loving your new 2025 Camry. Thanks for choosing us, and enjoy every mile in your new car!

June 06, 2025

Dan Rogers was a pleasure to work with, extremely knowledgeable & helpful!! Always very prompt with any questions!! More

by rkcinteriors@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Jun 06, 2025 -

rkcinteriors@aol.com responded

Great to Work With on the Purchase of my 2025 Rav 4!!!

Jun 09, 2025 -

John Elway's Crown Toyota responded

We are thrilled to hear that Dan was great to work with. Thanks for choosing Crown Toyota!

May 24, 2025

Dealership was fine but wait time was a little too long. I feel if I have an appointment it should not take so long. More

by Maganasandra@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 27, 2025 -

John Elway's Crown Toyota responded

Thank you for your feedback! At Crown Toyota, we strive to make every visit as efficient as possible and appreciate your patience. We'll work on improving our wait times for future visits. - Geneva Mora - Customer Relations Manager - (909) 390-9700 x 6602

May 19, 2025

I have been coming in here to get my vehicles serviced for a few years. The food at the café is very good and Felix my service writer is excellent. I’ve never been left with the feeling that I have been More

by Benjaminj1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Matthew, Tina Chapman
May 20, 2025 -

John Elway's Crown Toyota responded

Benjamin, we're delighted to hear that Felix and the Crown Toyota team have consistently provided you with excellent service. It's great to know you've enjoyed our café too! Thanks for your continued trust in us.

May 16, 2025

Professional customer service from Chris Osgood. He kept us informed and provided a detailed description of our vehicles needs. More

by vickiekennedyvk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
May 19, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Chris provided you with professional service and kept you well-informed at Crown Toyota. Thank you for sharing your experience!