
John Elway's Crown Toyota
Ontario, CA
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I bought my car ('25 Toyota Corolla LE) through a broker named Larry Oshima. I had dealt with Larry before when I bought my 2007 Corona, and he was excellent. Everything was fine on this recent transaction, named Larry Oshima. I had dealt with Larry before when I bought my 2007 Corona, and he was excellent. Everything was fine on this recent transaction, and Larry with a couple of associates brought the car right up to my driveway. I did some paper work with Larry, and right before he left he and his associate began to twist my arm about installing an app which would provide Serius (sp) music plus roadway service. I told them I didn't want it and an argument ensued. Finally, I thought they acquiesced and they wanted to show me a final feature. I got in the car and before I knew it the assistant downloaded the app with his own phone. I discussed this with Larry, and he made light of it. I'm now being inundated with emails from Serius. I spent a good deal of time convincing them I never wanted their service, and I received a confirmation email that I was removed. To say I'm disillusioned with Larry is an understatement. If possible, could someone explain to me when the pink slip, registration, warranty, temporary plates etc. should arrive? Thanks so much, Ron Terranova More
I received excellent service and I was given everything I needed to purchase my new vehicle. Everything was very easy and the team here is very helpful and experienced. needed to purchase my new vehicle. Everything was very easy and the team here is very helpful and experienced. More
Jesse my service advisor was great ! Relayed all information I needed to know . But it was returned with my. Low air in tire light. And I was suppose to do a rotation . Not the conditi Relayed all information I needed to know . But it was returned with my. Low air in tire light. And I was suppose to do a rotation . Not the condition I wanted my car to be returned . More
Mi 3era Vez Regresando, Siempre Recibo Un Buen Trato Javier M. De Ventas Siempre Esta Dispuesto Ayudar Y Todo Con Claridad. Me Ayudo a Conseguir Por 3ra Ocacion Un Carro Nuevo Del Año Feliz Con El Trat Javier M. De Ventas Siempre Esta Dispuesto Ayudar Y Todo Con Claridad. Me Ayudo a Conseguir Por 3ra Ocacion Un Carro Nuevo Del Año Feliz Con El Trato. More
We purchased a 2025 4Runner TRD Sport Premium from Javier about three weeks ago. The experience was quick and efficient. From looking at the truck, to taking a test drive, to dealing with the trade-in, to fi about three weeks ago. The experience was quick and efficient. From looking at the truck, to taking a test drive, to dealing with the trade-in, to financing, to driving off the lot… 2.5 hours. Javier understands how to create best costumer experience. We greatly appreciate his knowledge and expertise in helping get what we needed! Thank you! More