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John Elway's Crown Toyota

Ontario, CA

4.9
1,815 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,815 reviews

December 23, 2025

The salesman was very nice friendly and helpful we really appreciate his service he really made us feel good More

by Sarahmedina523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khadim faye
Dec 24, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your kind feedback about our team, Sarah! We hope to see you again at Crown Toyota. Enjoy your ride! Thank You, Customer Experience Management customerexperience@swickard.com

December 22, 2025

This is my second purchase with Crown Toyota. Reputable and efficient sales and service with both purchases. More

by sjacksonfletcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Acosta (5 Stars)
Dec 23, 2025 -

John Elway's Crown Toyota responded

Thank you for your loyalty and trust in Crown Toyota! We're glad to hear our team has consistently delivered an efficient experience. Thank You, Customer Experience Management customerexperience@swickard.com

December 22, 2025

Troy answered all our questions and he make sure we are happy with our purchase. More

by Chris G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
Dec 23, 2025 -

John Elway's Crown Toyota responded

Chris, thank you for being such a great customer of Crown Toyota! Troy will appreciate your kudos. Thank You, Customer Experience Management customerexperience@swickard.com

December 21, 2025

I recommend Ana really good sales person and explaining every little bit of detail on trucks helped me with my truck explain every bit of detail on it and what it does for electric and screen. More

by Tapia92336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason financial amazing guy explains every bit of detail perfect gets right to it, Anna Stratton
Dec 23, 2025 -

John Elway's Crown Toyota responded

Thank you for recommending Ana and for sharing your thoughtful review of Crown Toyota! We will be sure to share it with her. We are grateful for your business and we wish you many safe miles in your new truck. Thank You, Customer Experience Management customerexperience@swickard.com

December 20, 2025

Chris Ossmond is the best. He's very kind,thorough and professional. He's knowledgeable about the recalls.He made me feel very welcomed at Crown Toyota. The whole experience is More

by Tomzschen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Dec 22, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your feedback about Chris and our team! It's wonderful to know you felt welcome and well taken care of. We hope to see you again in the future here at Crown Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

December 20, 2025

excellent service as always. i have bought car here twice already and as always reliable More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner - 5 stars, very helpful
Dec 23, 2025 -

John Elway's Crown Toyota responded

Thank you for the wonderful review of Crown Toyota! We are thrilled to hear that you've had excellent service and reliable experiences here twice now. We appreciate your continued business. Enjoy the road in your new vehicle, and welcome to the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

December 19, 2025

Saalim was very patient with us! Thank you for your help with buying a new car for a first time buyer. More

by yam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saalim
Dec 22, 2025 -

John Elway's Crown Toyota responded

Congratulations on your new car! Thank you for choosing Crown Toyota and for sharing your experience with Saalim. We will make sure to pass along your kind words! Thank You, Customer Experience Management customerexperience@swickard.com

December 18, 2025

I had an excellent experience with Crown Toyota, and I highly recommend them for both customer service and technician work. From the moment I arrived, the staff was professional, friendly, and very attent More

by hailugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Bannister
Dec 18, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your fantastic experience with the Crown Toyota team! We appreciate you recommending our service department and look forward to welcoming you back next time! Thank You, Customer Experience Management customerexperience@swickard.com

December 17, 2025

Great service and great first time buyer experience. I will recommend this place to any future car buyers. More

by Serna nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saalim
Dec 17, 2025 -

John Elway's Crown Toyota responded

Serna, thank you for choosing Crown Toyota and for recommending our team to others! Safe travels ahead! Thank You, Customer Experience Management customerexperience@swickard.com

December 17, 2025

Throughout the first half of my experience I was welcomed by Eli Palacios, a very experienced and respectful salesman. He was never pushy and never pressured me into a purchase. He answered all my questions More

by jessegutierrez14.jg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Palacios, Daniel Aleman
Dec 18, 2025 -

John Elway's Crown Toyota responded

We are so pleased to hear that Eli, Daniel, and our finance team made your experience at Crown Toyota so smooth and enjoyable, Jesse. Your feedback and recommendation mean the world to us. Congratulations on your new truck, and we look forward to serving you for many years to come! Thank You, Customer Experience Management customerexperience@swickard.com