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John Elway's Crown Toyota

Ontario, CA

4.8
1,547 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,547 reviews

April 03, 2025

Very helpful and Professional, work was done when they said. Would go back again when next service is due. More

by gmichaelcaballero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Apr 04, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that you had a positive experience with our team at Crown Toyota. We look forward to welcoming you back for your next service!

April 03, 2025

I bought my car ('25 Toyota Corolla LE) through a broker named Larry Oshima. I had dealt with Larry before when I bought my 2007 Corona, and he was excellent. Everything was fine on this recent transaction, More

by ron.terranova
Recommend Dealer
Yes
Employees Worked With
Larry Oshima
Apr 04, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with us at Crown Toyota. We're sorry to hear about the issue with the app installation and any inconvenience it caused. We'll make sure this feedback is passed along to ensure better communication in future transactions. Regarding your paperwork, please contact our team directly so we can provide specific timelines and assist you further! Leadership Team - customerexperience@swickard.com

April 02, 2025

I received excellent service and I was given everything I needed to purchase my new vehicle. Everything was very easy and the team here is very helpful and experienced. More

by TAMARA.MARTINEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Pouria and Kyryl Ledesma
Apr 02, 2025 -

John Elway's Crown Toyota responded

Tamara, we're delighted to hear that our team at Crown Toyota made your vehicle purchase smooth and easy. Thank you for the kind words! Enjoy your new ride!

April 02, 2025

Jesse my service advisor was great ! Relayed all information I needed to know . But it was returned with my. Low air in tire light. And I was suppose to do a rotation . Not the conditi More

by Artscraftpacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 03, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your feedback with us. We're glad to hear that Jesse provided great service at Crown Toyota, but we're sorry about the oversight with your tire and rotation. Please reach out so we can address this issue promptly!

April 01, 2025

Elias did a great job on getting us the car we wanted and was up front with all the information. More

by mrdiegoboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias
Apr 02, 2025 -

John Elway's Crown Toyota responded

Congrats on your new car and thank you for leaving Crown Toyota a five-star review! We are happy to hear that Elias did a great job and got you a great deal.

March 31, 2025

Mi 3era Vez Regresando, Siempre Recibo Un Buen Trato Javier M. De Ventas Siempre Esta Dispuesto Ayudar Y Todo Con Claridad. Me Ayudo a Conseguir Por 3ra Ocacion Un Carro Nuevo Del Año Feliz Con El Trat More

by Joseph Henriquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Mercado
Apr 03, 2025 -

John Elway's Crown Toyota responded

Joseph, gracias por compartir su experiencia con nosotros en Crown Toyota. Nos alegra saber que Javier le ha brindado un excelente servicio una vez más y esperamos verle de nuevo para futuras compras!

March 31, 2025

We purchased a 2025 4Runner TRD Sport Premium from Javier about three weeks ago. The experience was quick and efficient. From looking at the truck, to taking a test drive, to dealing with the trade-in, to fi More

by kfyvie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Mercado
Apr 01, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with us at Crown Toyota! We're delighted to hear that Javier provided a quick and efficient process, making sure everything went smoothly. Enjoy your new 2025 4Runner TRD Sport Premium, and welcome to the Swickard family!

March 30, 2025

Friendly, courteous and service is impeccable. PJ Mora was wonderful! Great experience as usual. Thanks! More

by d.dimacali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PJ Mora
Mar 30, 2025 -

d.dimacali responded

I had a great experience at Crown Toyota yesterday. PJ Mora assisted me. PJ was extremely helpful and courteous. PJ kept me updated and made sure to explain what my service visit included. Thank you PJ!!!

Apr 01, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that PJ Mora and the Crown Toyota team provided you with such a great experience. Thank you for sharing your feedback!

March 29, 2025

I looked at certified preowned cars for awhile and felt No pressure from sales team. I had a very pleasant buying experience! More

by retirement chapter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 31, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that your experience with the Crown Toyota sales team was pressure-free and enjoyable! Thank you for choosing us, and we hope you're loving your certified pre-owned car.

March 29, 2025

Dealership has one of the best service and fast workers really do enjoy coming to this dealership More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Mar 31, 2025 -

John Elway's Crown Toyota responded

We couldn't ask for a better review of Crown Toyota. Thanks so much, Joe!