John Elway's Crown Toyota
Ontario, CA
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I went in for a new vehicle purchase. I was helped out by Carlos who was very patient and helpful. He toured me around showing multiple cars until I found one I liked. The financing proce I was helped out by Carlos who was very patient and helpful. He toured me around showing multiple cars until I found one I liked. The financing process was very simple and straightforward and they were willing to work with me to get a good deal. More
Thank you Crown Toyota and a big thank you to Juan Espinoza. I love my new 4 Runner TRD off road. The I force max drivetrain is awesome. Good job Toyota! I found the vehicle on the Crown Toyota we Espinoza. I love my new 4 Runner TRD off road. The I force max drivetrain is awesome. Good job Toyota! I found the vehicle on the Crown Toyota website, called and spoke to Juan to set up an appointment to for a test drive Saturday morning at 9AM. Juan was there and ready to help me. Juan and his manager went above and beyond to make this the easiest and hassle free purchases ever. I also was able to get more for my trade in than I was looking for. I was also treated to a free breakfast at the Crown cafeteria while they got all my paperwork in order. Crown has an awesome cafeteria by the way. Delicious breakfast taco plate. this was the second Toyota i have purchased from Crown and will definitely by my next one from them as well. I highly recommend Crown Toyota for your next car purchase. Check out Toyota's certified used gold program, the warranties are crazy good. Thank you again Crown Toyota and Juan Espinoza. More
A genuinely pleasant car buying experience! You want in and out? You want a rep that will not blow up your phone and respects your boundaries? John Napolitano is your guy. Thank you for keeping You want in and out? You want a rep that will not blow up your phone and respects your boundaries? John Napolitano is your guy. Thank you for keeping me informed, meeting me during my free time away from meetings, showing my my choices and letting me test drive. I appreciate the communication and ease of car buying experience. I can genuinely say that I would recommend John to your family and friends. Thanks to John I am a happy owner of a 2026 Camry XSE More
It took 5 hours after I selected my car with no updates. Salesman said someone didn’t come in today. The last hour the finance guy said he just got the paperwork and blamed the sales person for the delay. Salesman said someone didn’t come in today. The last hour the finance guy said he just got the paperwork and blamed the sales person for the delay. I was exhausted hungry and not really happy with the wait time or excuses. When I picked my car up the next day I scheduled a time I would be there but once I arrived I was told I had to wait another 20 minutes so they could fill the car with gas and wash it . Customer service needs improvement. More
Me atendió muy amablemente. Me avisó cuándo mi vehículo estaba listo y me explicó los servicios a realizar. No sé si será la única persona que habla español pero fue el único q Me avisó cuándo mi vehículo estaba listo y me explicó los servicios a realizar. No sé si será la única persona que habla español pero fue el único que llegó atenderme cuando llegué a dejar el vehículo para cambio de aceite More
Great service advisor and techs. Fast and efficient experts. Took in my 4Runner TRDpro for its 35k, did a video inspection of my vehicle and found no issues. Proceded to perform a mi Fast and efficient experts. Took in my 4Runner TRDpro for its 35k, did a video inspection of my vehicle and found no issues. Proceded to perform a minor service. Excellent!!! More




