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John Elway's Crown Toyota

Ontario, CA

4.4
1,074 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,074 reviews

August 23, 2023

Went in for break service on my 2018 Camry. Alexis helped me out. He has great customer service and on got my car done on time. The techs at Crown Toyota always do a great job. Will be going ba More

by rbravo6686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis F.
Aug 23, 2023 -

John Elway's Crown Toyota responded

We're glad to know you had a great experience with Alexis and our team at Crown Toyota! We appreciate your trust in us for your Camry's brake service. Looking forward to seeing you again for the next one!

August 22, 2023

Easy transaction. Salesperson very knowledgeable & personable. I am a repeat customer & would purchase there again. More

by Scrapshackdesigns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Flores
Aug 22, 2023 -

John Elway's Crown Toyota responded

We're delighted to know you had a smooth transaction and found our sales team knowledgeable at Crown Toyota. We appreciate your loyalty, and we look forward to serving you again in the future!

August 19, 2023

Ramon was awesome very helpful and making sure that I understand the functions on my new beau at n even followed me home to drop my new car since I don’t have anyone to take my other car,he was great and More

by deguzmanvictoria206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordy, Ramon Cervantes
Aug 20, 2023 -

deguzmanvictoria206 responded

Great service ,Ramon Cervantes was awesome

Aug 21, 2023 -

John Elway's Crown Toyota responded

We're glad you had a great time working with Ramon and Gordy at Crown Toyota! They're sure to appreciate the kudos. We thank you for your business and hope to see you again for your next vehicle purchase. Enjoy the new ride!

August 19, 2023

The people are always nice, never pushy and the work being done is always explained why. More

by Oldfathead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Rivera
Aug 21, 2023 -

John Elway's Crown Toyota responded

We appreciate your kind words about our team and we look forward to assisting you again at Crown Toyota.

August 16, 2023

They were fast and professional in the service. Since my arrival they asked me if they can help me. More

by centauros35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Insley, Emilienne Figg, Vanessa Ramirez, Olivia Guillen, Robert Cabacungan, Jorge Buenrostro, Esperanza Gonzalez, Tina Chapman
Aug 16, 2023 -

John Elway's Crown Toyota responded

Our team is committed to providing attentive support to our clients, so this feedback makes our day! Thank you for choosing Crown Toyota.

August 16, 2023

Cory did pretty good explaining what my Tacoma needed this time for service, plus recommendations. Good job! More

by Pepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Aug 16, 2023 -

John Elway's Crown Toyota responded

It's great to know Cory was able to help with your Toyota Tacoma service at Crown Toyota. We appreciate the feedback and look forward to assisting you in the future!

August 04, 2023

I have been going to Crown Toyota for about 20 years. The service has been outstanding the entire time. I have worked with basically 2 service writers, Jeff Wade is the most recent, 10 plus years. He kno More

by rogera57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Aug 04, 2023 -

John Elway's Crown Toyota responded

Roger, it's great to know that you've had such a long-standing relationship with Crown Toyota and Jeff. We appreciate your loyalty over the years and are glad we could provide outstanding service for you!

August 03, 2023

Jeff was excellent in getting me in an out. Explaining what was needed in my car. Excellent customer service by Jeff. I appreciate all his help More

by nncymndz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Aug 04, 2023 -

John Elway's Crown Toyota responded

We're so glad to know that Jeff provided you with excellent service at Crown Toyota! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

August 03, 2023

Adrian and Steve from the service department were absolutely amazing. they provided me with the correct solution for my vehicle and offered a really good monthly payment for my service plan. i am rea More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Aug 03, 2023 -

John Elway's Crown Toyota responded

Tony, it's fantastic to know that Adrian and Steve were able to provide you with such great service at Crown Toyota. We appreciate your kind words and look forward to assisting you in the future!

August 01, 2023

Spent a $190 for a test I could have gotten for free at autozone. Then was told I should purchase a new battery and have it installed for around $300 so I could get another $190 test to see if it might fix More

by Summer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown