John Elway's Crown Toyota
Ontario, CA
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Matthew and Scott are great, very friendly, professional and knowledgeable. they are patiently explained and showed us the difference between 2024 Prime and 2025 Prime difference. Matthew patiently gave and knowledgeable. they are patiently explained and showed us the difference between 2024 Prime and 2025 Prime difference. Matthew patiently gave us a test drive and explained the feature of the car and helped us to set up on how to use the navigation from our phone to the car. learned a lot from Matthew. Matthew and Scott are good assets to the company, we are very happy , very good service. we took the car home! More
Jeff Wade in the service department is very professional and well mannered. Explains everything very clearly. I hope to have him when I take my Toyota back for future service. and well mannered. Explains everything very clearly. I hope to have him when I take my Toyota back for future service. More
Super straightforward, communicative, and nice! Had a great experience with their salesman Scott! He was super nice in all our communication, looked for the exact car i was interested in, and had i Had a great experience with their salesman Scott! He was super nice in all our communication, looked for the exact car i was interested in, and had it available when i drove 2 1/2 hours to purchase. Really appreciate that he wasn't the annoying, pushy stereotype as I had been experiencing that elsewhere and dealers lying about their inventory. Loved his honesty and my finance guy was great too! Overall good experience that helped soothe my annoyance from other dealerships - highly recommend them! More
Good customer service. Everyone is generally happy to be there. Services were explained and shown the differences. But wait times when arriving with an appointment could be Everyone is generally happy to be there. Services were explained and shown the differences. But wait times when arriving with an appointment could be better. I think too many people are allowed to get booked which makes for looong wait times. I went in for an oil change at 10:15 didn’t come out until 3:00pm. Also unless you ask you don’t get an oil change sticker or a maintenance check-up review list. More
Good service always if there is a problem & you bring it to their attention they will quickly resolve it and make it right I have been with this dealership since 1998 to their attention they will quickly resolve it and make it right I have been with this dealership since 1998 More





