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John Elway's Crown Toyota

Ontario, CA

4.8
1,572 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,572 reviews

June 10, 2024

Very pleasant sales staff with knowledge of the vehicles they sell. You just know they have been well trained and backed up by a professional manager. More

by franktrimboli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Zendejas
Jun 10, 2024 -

John Elway's Crown Toyota responded

Frank, we're delighted to hear that our sales staff at Crown Toyota provided you with a pleasant and knowledgeable experience. Thanks for the great feedback and welcome to the Swickard family!

June 09, 2024

Best person to get good deals and he supported very well during the delivery. Honest and genuine person with a smile More

by Srinivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wali Farzana, Darlene Barton
Jun 10, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear you had a great experience at Crown Toyota! Thanks for sharing your positive feedback. Enjoy your new vehicle!

June 04, 2024

Everyone was so kind, and worked to get me the best deal possible. I’m super happy with my new car. Fred and Dan are the best! More

by Cbleviss63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Koehler, Dan Rogers
Jun 05, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your experience! We're delighted to hear that Fred and Dan provided excellent service at Crown Toyota. Enjoy your new car, and welcome to the Swickard family!

June 02, 2024

Great experience at Crown Toyota. We have bought several car there throughout the years. Cal in the fleet department is who you will want to see. He is honest, knowledgeable, and ve More

by D.P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal - Fleet
Jun 03, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your positive experience with Cal and Sonny at Crown Toyota! We're glad to hear that our team has consistently provided excellent service over the years. Enjoy the road in your new vehicle, and thank you for being part of the Swickard family!

June 02, 2024

Service was done quickly, I waited no longer than an hour. Employees were helpful and made the process easy. More

by brittini1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah
Jun 03, 2024 -

John Elway's Crown Toyota responded

Brittini, we're glad to hear that our team at Crown Toyota provided quick and helpful service. Thanks for sharing your experience!

June 02, 2024

Have an appoinment 2pm got there 130 and I didn’t get my car back until 630 pm almost 7. Hats a good 5 hours waiting in the waiting area. Didn’t get an update if my brake need to be. Change after 2 hours. More

by hdauy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hhj
Jun 03, 2024 -

John Elway's Crown Toyota responded

We apologize for the long wait and lack of updates during your visit to Crown Toyota. It's great to hear that Steven was professional and apologetic, but we understand how frustrating the experience must have been. We'll work on improving our communication and efficiency moving forward. Thank you for bringing this to our attention!

June 02, 2024

Yadira was very Helpful and Listened to our needs! Worked with us on finances. They even took the time and set the car play up on phone so everything was connected. Super helpful . This is my Second c More

by bill.drayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadira
Jun 03, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Yadira and the Crown Toyota team provided such helpful service, especially with finances and setting up CarPlay. Thanks for your continued trust in us; we look forward to assisting you again, Bill!

June 01, 2024

Nick took care of everything we wanted and needed. He made the experience a great one. Everyone we talked to and dealt with were wonderful people. Thank you Nick and Crown Toyota. More

by Barber 46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan helped us too
Jun 03, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Nick and the team at Crown Toyota provided such a great experience. Thanks for sharing your positive feedback! Enjoy your new ride!

Jun 03, 2024 -

Barber 46 responded

Along with Nick taking great care of us Ryan and Sylvia in finance also took great care of us. We love our New Rav 4. This is my husbands 1st new car. Thank you so much Crown Toyota you all made the car buying experience a great one Dave was really impressed.

June 01, 2024

This Dealership was friendly, courteous, knowledgeable and a pleasure to deal with from the salesman and through the finance process. Love my new Toyota Corolla Cross. More

by Donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Farraj
Jun 03, 2024 -

John Elway's Crown Toyota responded

Donna, we're delighted to hear you had such a positive experience with our team at Crown Toyota! Enjoy your new Toyota Corolla Cross and thank you for the kind words!

May 31, 2024

Scheduling my service online is very convenient and easy. Checked in on time and finished on time. Very nice customer lounge.my service advisor, Blake is so professional. Thank you Toyota Crown. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Clark
Jun 03, 2024 -

John Elway's Crown Toyota responded

Eddie, we're glad to hear that Blake and the Crown Toyota team made your service experience smooth and convenient. Thanks for sharing!

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