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John Elway's Crown Toyota

Ontario, CA

4.9
1,815 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,815 reviews

December 07, 2025

Purchased my second vehicle from this dealership in three years. Great experience both times. Definitely a dealership I'd recommend and return to. Thank you! More

by e.lopez
Recommend Dealer
Yes
Employees Worked With
Karim , Keila and Christopher were great to work with.
Dec 08, 2025 -

John Elway's Crown Toyota responded

Thank you for the feedback and for choosing Crown Toyota again! We're grateful for your recommendation and look forward to seeing you in the future. Thank You, Customer Experience Management customerexperience@swickard.com

December 05, 2025

The service department has the most efficient system set up that I have experienced in dealing with my vehicle. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Dec 08, 2025 -

John Elway's Crown Toyota responded

Joan, we're delighted to know you find the Crown Toyota system efficient! Thank you for sharing your feedback about our service department. We truly appreciate your business! Thank You, Customer Experience Management customerexperience@swickard.com

December 02, 2025

Juan and the whole team were awesome and very professional! I will recommend others to visit this dealer! More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 03, 2025 -

John Elway's Crown Toyota responded

Dan, your recommendation means the world to us! We'll pass along your appreciation to Juan and the rest of our team. Thank you for choosing Crown Toyota, and we wish you many safe and happy miles ahead! Thank You, Customer Experience Management customerexperience@swickard.com

December 01, 2025

This dealership had exactly what I wanted and provided a great first time car buying experience. More

by alexismdonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keila
Dec 02, 2025 -

John Elway's Crown Toyota responded

Alexis, thank you for leaving Crown Toyota your positive feedback! Thank You, Customer Experience Management customerexperience@swickard.com

December 01, 2025

I highly recommend the Crown Toyota dealership and Cal Conner specifically. I've leased two vehicles and purchased two vehicles from him and Crown Toyota since moving to Ontario. Their selection is great, More

by Leo H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner
Dec 02, 2025 -

John Elway's Crown Toyota responded

Leo, thank you for sharing your glowing feedback about Cal and our team! All of us at Crown Toyota are proud your experiences have been worthy of five stars! Thank You, Customer Experience Management customerexperience@swickard.com

December 01, 2025

Javier made this a wonderful car buying experience. He was very friendly and was able to work with us to get car we wanted. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Mercado
Dec 02, 2025 -

John Elway's Crown Toyota responded

Hi Alex, we are very pleased to hear you had an excellent experience with Javier at Crown Toyota. Congratulations on your new vehicle! Thank You, Customer Experience Management customerexperience@swickard.com

November 29, 2025

We were greeted quickly upon arrival. Saalim was knowledgeable about the car we were interested in, respectful and easy to work with. More

by ltran148
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saalim Scott
Dec 01, 2025 -

John Elway's Crown Toyota responded

Thank you for choosing Crown Toyota and for sharing your experience with Saalim. We're happy to hear you felt welcomed and everything went smoothly! Thank You, Customer Experience Management customerexperience@swickard.com

November 29, 2025

I recently purchased a new 2025 Toyota Tacoma TRD Pro from Crown Toyota, and I must take a moment to express my heartfelt gratitude to my sales representative, Khadim Faye. From the first interaction to More

by Frank Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khadim Faye
Dec 02, 2025 -

John Elway's Crown Toyota responded

Hi Frank! Congratulations on your new 2025 Toyota Tacoma TRD Pro! We’re so glad that Khadim made the entire process smooth and enjoyable. We know you’re going to love your new truck, and we hope to see you again at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

November 28, 2025

Very competent and personable staff. Troy was very professional and Leon was very efficient. Would highly recommend More

by braddormonde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Botts
Dec 01, 2025 -

John Elway's Crown Toyota responded

We're so glad you enjoyed working with Troy, Leon, and the rest of our team at Crown Toyota. Thanks for the recommendation and we hope to see you again in the future! Thank You, Customer Experience Management customerexperience@swickard.com

November 28, 2025

I appreciate Julian kindness. Didn't push us which is something must car salesman do. Thank him for me. More

by discolaurie55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Trimble
Dec 01, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your kind words about Julian and the team! We hope to see you again at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

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