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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.8
1,549 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,549 reviews

June 27, 2023

Premium services & meet the needs of customer. Advised exactly and recommended what the problems of the car need to be fixed. More

by Timliu27
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
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Jun 28, 2023 -

John Elway's Crown Toyota responded

The team at Crown Toyota is always here to help! Thanks for highlighting our premier level of service and commitment to customer care. We look forward to keeping your vehicle in prime condition for many miles to come!

Jun 28, 2023 -

Timliu27 responded

Thanks for the services and team members.

June 22, 2023

Very friendly with incredible knowledge of not only their vehicles, but also other aspects of automotive rules and laws which really enhanced the entire situation. And did I mention they all engaged in More

by badcoach
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John napolino. Awesome! He should be listed , Ted Gonzales
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Jun 23, 2023 -

John Elway's Crown Toyota responded

Wow, we are blushing! It's an honor to hear that we left such a positive impression on you. Thanks for sharing this praise for our personable and informative assistance! — Crown Toyota Team

June 19, 2023

The work to be done was explained well we didn’t wait long . The time promised was less More

by PBC
Workmanship
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jun 20, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with us. Drive safely, and we hope to see you again at Crown Toyota!

June 15, 2023

Very friendly and helpful on the showroom floor. The dealership is clean and they are very interested in finding you just the right car. More

by jennyflute52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
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Jun 16, 2023 -

John Elway's Crown Toyota responded

At Crown Toyota, we are committed to customer satisfaction above all else! Thanks for stopping by to browse our selection of vehicles and for putting your trust in our team to guide you along the way. Please let us know if there's anything else we can do to help you find your dream car!

June 15, 2023

Jeff Wade, Jason Beck, & Abraham Fiero could not have been more professional, kind, and thorough throughout our interactions. Highly recommended to anyone & everyone I know who drives a Toyota!!! Thank y More

by njking37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Report | Print
Jun 15, 2023 -

John Elway's Crown Toyota responded

We're grateful for your kind words and review! It's wonderful to hear that Jeff, Jason, and Abraham provided you with professional, and thorough service. Thank you for recommending Crown Toyota to others. We appreciate your support and look forward to assisting you again in the future!

June 14, 2023

We had a Great experience! Ramon Cervantes was very professional, friendly, & informative! Definitely recommend this dealership. More

by maria/jesus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cervantes
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Jun 15, 2023 -

John Elway's Crown Toyota responded

Thanks for recommending Crown Toyota! We're elated that Ramon could welcome you with courteous assistance and expertise. Safe travels, and we'll see you next time!

June 11, 2023

Steve was very professional. Quick service. Nice guy.! Thanks steve.. Glad you were able to answer any concerns. More

by CHRIS.canfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, service
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Jun 12, 2023 -

John Elway's Crown Toyota responded

We're thrilled to hear that Steve provided you with a quick and professional service. Thank you for sharing your experience at Crown Toyota with us. We hope to see you again soon!

June 11, 2023

Steve has been my service representative. Has been very professional, easy to work with. Also when I pickup vehicle other reps have been great. Thanks another Steve More

by CHRIS.canfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 12, 2023 -

John Elway's Crown Toyota responded

We're thrilled to hear that Steve provided you with professional and hassle-free service! Our team is committed to making every visit go smoothly, and we will be sure to pass on the kind words. We hope to see you back at Crown Toyota next time!

June 09, 2023

Crowded waiting room waiting room crowded waiting rooms lacks ambience crowded lacks amenities dull room More

by Gapi4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jun 10, 2023 -

John Elway's Crown Toyota responded

We're sorry to hear that you found our waiting room crowded and lacking in amenities. We appreciate your feedback and will work to improve the experience for all of our customers at Crown Toyota. Thank you for choosing us, and we hope to have an opportunity to serve you again in the future.

June 06, 2023

Great customer Service , Didn’t have to wait for very long for help . Thanks Toyota More

by Cindylehighgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Jun 06, 2023 -

John Elway's Crown Toyota responded

It was our pleasure to assist you! Thank you for choosing Crown Toyota, Cindy.

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