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John Elway's Crown Toyota

Ontario, CA

4.9
1,815 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,815 reviews

November 26, 2025

Good service and patient, care about customers, satisfied with his service. Will recommend my friends to come to find him More

by Jennyjin9353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German. He is very nice and professional.
Nov 30, 2025 -

John Elway's Crown Toyota responded

Thank you for recommending Crown Toyota to your friends and for sharing your satisfaction with our team! We look forward to seeing you and your friends in the future! Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

November 26, 2025

The whole process was frustrating free, quick and the team were very accommodating. Sir Kyryl Ledesma & Sir Benjamin Santana were very helpful to us. More

by cleyutuc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyryl Ledesma, Benjamin Santana, Leon Li
Dec 01, 2025 -

John Elway's Crown Toyota responded

Thanks for the shoutout! It's awesome to hear you had a smooth experience at Crown Toyota with Kyryl, Benjamin, and the team. We’re here to help anytime! Thank You, Customer Experience Management customerexperience@swickard.com

November 25, 2025

Jeff was helpful and took care of everything, even the transportation home, thank you jeff highly recommended More

by Vince Panerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Jeff Wade
Nov 26, 2025 -

John Elway's Crown Toyota responded

We’re happy Jeff and the team made your experience excellent from start to finish, Vince! We look forward to seeing you back at Crown Toyota down the road. Please reach out if you need anything else. Take care! Thank You, Customer Experience Management customerexperience@swickard.com

November 25, 2025

Our salesperson Frank A. is THE best salesperson at Crown Toyota, he is very kind and patient. More

by dcamp016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Acosta
Nov 26, 2025 -

John Elway's Crown Toyota responded

We appreciate the five stars and are so glad you enjoyed working with Frank at Crown Toyota. Enjoy the ride! Thank you, Customer Experience Management customerexperience@swickard.com

November 25, 2025

Aaron, Wali & John (finance) were all very helpful & professional. To save time process your application prior to going in and it saves you so much time. We were out within 2 hours, which included the t More

by rocha1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Alvarez, Wali, John
Nov 26, 2025 -

John Elway's Crown Toyota responded

We're pleased to hear that Aaron, Wali, and John made your experience notably positive. Safe travels ahead, from all of us at Crown Toyota! Thank you, Customer Experience Management customerexperience@swickard.com

November 25, 2025

Super friendly staff, and they will answer all your questions and concerns! They helped me with getting my first car and the process was better than I could’ve ever imagined! I had been to Claremont an More

by madi121212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Alvarez
Nov 26, 2025 -

John Elway's Crown Toyota responded

Thanks for choosing Crown Toyota and sharing your positive feedback about our team! Please let us know if you need anything down the line, and safe travels in your new ride! Thank you, Customer Experience Management customerexperience@swickard.com

November 24, 2025

Juan and Aaron got us the best deal, we couldn't be happier, and he worked with us to make it possible. We are so happy with crown toyota, I highly recommend this place, ask for Juan or Aaron! More

by Robertulloa0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hossain
Nov 25, 2025 -

John Elway's Crown Toyota responded

Robert, thank you for sharing your experience with Juan and Aaron! We are so grateful to have you as a customer! We will see you next time here at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

November 23, 2025

Very good service,Irene explained everything very well ,her attitude and friendliness could help,others in the service Department she is a very important to your department she went above and beyond to More

by jetfix1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
irene
Nov 25, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear about your positive experience with Irene! Thank you for choosing Crown Toyota and for sharing your feedback. Thank you, Customer Experience Management customerexperience@swickard.com

November 20, 2025

Thank you for the easy experience in purchasing a vehicle. My much appreciation with knowledge and ease of operation goes out especially to Sales person Hector, Sales Manager Kyryl, and Finance Manag More

by Jay & Gladys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector & Kyryl , Vitaliy Ikhrata
Nov 20, 2025 -

John Elway's Crown Toyota responded

Jay and Gladys, thank you for choosing Crown Toyota and sharing your thoughtful review! We're happy to hear you had a five-star experience with Hector, Kyryl, and Vitaliy. Enjoy your new ride! Thank You, Customer Experience Management customerexperience@swickard.com

November 19, 2025

I had a great experience, I would like to thank Benjamin with assistance in trying to help me getting a brand new car! I enjoy it!! More

by estephrod16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin
Nov 20, 2025 -

John Elway's Crown Toyota responded

We're so glad to hear Benjamin made your car-buying experience a great one! Thank you for choosing Crown Toyota and enjoy your new car! Thank You, Customer Experience Management customerexperience@swickard.com

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