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John Elway's Crown Toyota

Ontario, CA

4.8
1,547 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,547 reviews

March 06, 2023

Overall experience was excellent. Staff person Alexis explained things clearly and thoroughly. Only work needed was performed. More

by Iggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis -5 stars
Mar 07, 2023 -

John Elway's Crown Toyota responded

Thank you for the review, Iggy! We are so glad to hear that you had a successful service experience working with Alexis and the Crown Toyota team. Drive safely, and we hope to see you again down the road!

March 05, 2023

It’s nice to see a helping hand. Very helpful thank you. Communication on point More

by Irinafelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olvin
Mar 06, 2023 -

John Elway's Crown Toyota responded

We appreciate your positive feedback and love seeing this review of Crown Toyota! Safe travels until we see you next!

March 05, 2023

Jeff Wade helped us he explained everything in detail very satisfied definitely coming back. Thanks for the service. More

by Jimmyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Mar 06, 2023 -

John Elway's Crown Toyota responded

Thank you for the kind words and thoughtful review! We are delighted that Jeff and our team provided you with top-notch service and we look forward to assisting you next time. -- Crown Toyota Team

March 04, 2023

The service was good today , A little slower in wait time compared to my last visit 2 hours today and 45 minutes last time , overall a great place to come and wait lots of amenities are here More

by Dacuna86740
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed
Mar 07, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Crown Toyota team. We appreciate your patience during your visit and hope to see you back again down the road!

March 03, 2023

Im writting this review with regards to both Gabriel, my salesman, and Vitaliy, my finance rep. I reserved a rav4 a little over a month ago with Gabriel. Through the process, Gabriel was helpful in updating More

by Tinalynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Padilla, Vitaliy Ikhrata
Mar 03, 2023 -

John Elway's Crown Toyota responded

Thank you so much for highlighting the service you received from both Gabriel and Vitaliy. It is great to see that our team is going above and beyond to wow our valued guests like you. Thank you for supporting Crown Toyota and we will see you next time. Congratulations on your new car!

March 01, 2023

The staff is easy to talk with and it is a comfortable place to wait! More

by crojasbutton
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Mar 01, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Crown Toyota team. Drive safely, and we hope to see you back again down the road!

February 27, 2023

Jesse is the best 👍 I've had my car serviced here for years, but he's the best I've ever had! Friendly and patient, for the first time got a clear picture of what my car is now and what needs attention, More

by Vivi.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 27, 2023 -

John Elway's Crown Toyota responded

Thank you for the review, Vivi! We are so glad to hear that Jesse delivered such a successful service experience. Drive safely, and we hope to see you back again at Crown Toyota!

February 27, 2023

This is probably one of the nicer Toyotas I’ve been to. My service writer Ali was excellent. Super helpful, informative and most importantly, NOT PUSHY. Looks like I found my new home dealership for oil ch More

by jyankeelover17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Feb 28, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Ali. We will be sure to pass on the kind feedback. Safe travels, and we hope to see you back again at Crown Toyota!

February 23, 2023

We have used Crown Toyota for 3 cars over 20 years and have been pleased with sales and service. More

by PB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Barton
Feb 23, 2023 -

PB responded

John Elway's Crown Toyota 5 out of 5 Stars Feb 23, 2023 PB We have used Crown Toyota for 3 cars over 20 years and have been pleased with sales and service.

Feb 24, 2023 -

John Elway's Crown Toyota responded

Thank you for your long time business! It means so much to hear that you've been able to count on our Crown Toyota team for over 20 years. Have a wonderful weekend!

February 23, 2023

Jeff was awesome ! ! Thank you for your help and faster service. I’m very happy More

by Belinda
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Feb 23, 2023 -

John Elway's Crown Toyota responded

It's great to hear this feedback! Thank you for giving Jeff a shoutout. See you next time you need our help here at Crown Toyota.

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