
John Elway's Crown Toyota
Ontario, CA
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I just leased a 2021 Toyota Camry from Crown Toyota 3 days ago, I almost pulled my purchase because they were so rude to my father, they were outstanding to me but not to my father who was (previously) a days ago, I almost pulled my purchase because they were so rude to my father, they were outstanding to me but not to my father who was (previously) a happy customer and was the sole reason I was at the dealership. no one sold me on the car except for my father (who also paid my down payment and made this purchase possible!). sadly me and my family can no longer recommend this dealer to any friends or family nor for my fathers business More
Is always great to do business with Tyler and he is an exceptional rep from your service department. He always gives me updated information about my vehicles. Excellent customer service! exceptional rep from your service department. He always gives me updated information about my vehicles. Excellent customer service! More
Yesterday I leased my 3rd Rav 4 XLE from Crown Toyota and thanks to my sales rep Eli Palacio it was a very pleasant experience. He listened carefully to what I was looking for in options and was able to show thanks to my sales rep Eli Palacio it was a very pleasant experience. He listened carefully to what I was looking for in options and was able to show me the perfect SUV. He was patient in answering all of my questions and worked diligently to help me drive my new 2021 Rav 4 XLE home! More
I just purchased my truck on February 4th 2021. I’m completely happy with it and it has all the features that you need to be safe and It really quite when I’m driving it. completely happy with it and it has all the features that you need to be safe and It really quite when I’m driving it. More
I have been going to Crown Toyota since 2006. I have bought several cars there and have always had GREAT service. That GREAT service continues when I take my cars in for service. Jeff Wade is the best s bought several cars there and have always had GREAT service. That GREAT service continues when I take my cars in for service. Jeff Wade is the best service advisor! More
Cal Conner was awesome, I am recommending to anyone that wants a Toyota. Transaction was and Cal very responsive and helpful with all our questions and car needs wants a Toyota. Transaction was and Cal very responsive and helpful with all our questions and car needs More
Just bought a Rav4 from John Elway toyota dealer.Great Just bought a Rav4 from John Elway toyota dealer.Great experience start to finish! Don Gale was super helpful and went above and beyond to get me ev Just bought a Rav4 from John Elway toyota dealer.Great experience start to finish! Don Gale was super helpful and went above and beyond to get me everything I needed to feel comfortable with the purchase. This was easily one of the best car buying experiences I've had. More
I can not express enough how disappointed I am in this dealership. My family and I have been purchasing vehicles from this dealership for over 20 years, to include 4 brand new vehicles between 2019-2020. dealership. My family and I have been purchasing vehicles from this dealership for over 20 years, to include 4 brand new vehicles between 2019-2020. In 2019 we bought a new Camry that has recurring wiring issues. In a matter of one year, we have spend a couple thousand dollars out of pocket to repair the same issue over and over again. The dealership refuses to take ANY RESPONSIBILITY!!!!! We even reached out to the directors Josh Reece and Wali Faranza who were not sympathetic at all, did not offer any real solution, and were argumentative towards us. Mr, Faranza lied end said he would help us out, however, he never put any real effort. My biggest disappointment is their loyalty to customers of over 20 years and thousands and thousands of dollars invested into this dealership. Now we’re stuck with a new vehicle that cost nearly 30,000 dollars that will not function. After 20+ years of giving this dealership business, my family and I will NEVER RETURN TO THIS DISLOYAL DEALERSHIP AGAIN and we will also be moving on from Toyota into a different brand. It’s crazy to think that all they had to do was show us effort that they were willing to help us and couldn’t even do that that. ALL IT TAKES IS ONE BAD EXPERIENCE TO RUIN over 20 years of loyalty we had towards the dealership. DO NOT COME HERE. Go to another dealership!!!!!!!!! More
I love Crown Toyota. The best place to buy a car- hands down. Look for Vitaliy Ikhrata if ever you’re there. He is very knowledgeable and will help you with any questions. If you’re looking for a Toyota or down. Look for Vitaliy Ikhrata if ever you’re there. He is very knowledgeable and will help you with any questions. If you’re looking for a Toyota or ang used/certified pre-owned car, you have to check out Crown Toyota and look for Vitaliy. More
My visit to Crown Toyota was awesome. I felt very safe My visit to Crown Toyota was awesome. I felt very safe during this Covid-19 crisis. All staff and service technicians wore masks. Throughout the m My visit to Crown Toyota was awesome. I felt very safe during this Covid-19 crisis. All staff and service technicians wore masks. Throughout the morning, I was greeted with a warm smile and a friendly "hello" by every staff member that crossed my path. I even got my steering wheel sterilized before my car was returned. And last but not least, my technical advisor "Tyler Pane" was superb!!! More