
John Elway's Crown Toyota
Ontario, CA
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Waiting over 5 hours Waited over 5 hours to get a tire changed when i was told 2 hours. I will never come to this dealer ever again rather go to claremont toyota. Waited over 5 hours to get a tire changed when i was told 2 hours. I will never come to this dealer ever again rather go to claremont toyota. More
Excellent Service All worker excellent good service ,I dropped my car for service and go pick up late, all worker finishing work but all of them still helping me. All worker excellent good service ,I dropped my car for service and go pick up late, all worker finishing work but all of them still helping me. More
Excellent dealer We purchased our last 2 cars from John Elway Toyota, because of the no hassle, no pressure and fair pricing. It is easy to make an appointment, and t We purchased our last 2 cars from John Elway Toyota, because of the no hassle, no pressure and fair pricing. It is easy to make an appointment, and they often call to remind us when our service is due if we forget to make an appointment. Their service department is excellent and we always enjoy having breakfast or lunch at the cafe while we are waiting. I have recommended them to all of our friends. More
Chris was awesome I was in fast and they were very attentive and informative. Nothing new, I love this dealership. EveryOne I talked to was very helpful I will always c I was in fast and they were very attentive and informative. Nothing new, I love this dealership. EveryOne I talked to was very helpful I will always come here! More
Always a good experience and service Both my cars bought there at Crown and have also always brought them there for service. Have not had any problems or issues with service. Tyler Payne Both my cars bought there at Crown and have also always brought them there for service. Have not had any problems or issues with service. Tyler Payne is an excellent service advisor. He’s been my service advisor from the first time I brought in my cars after purchase. Excellent communication and upfront about any kind of work. Excellent service and people will keep me coming back. More
great service Aaron was very helpful and knowledgeable. I mentioned that I would have to wait for my car due to no transportation and he mention that I can be pick Aaron was very helpful and knowledgeable. I mentioned that I would have to wait for my car due to no transportation and he mention that I can be picked up. Great services!!! More
Outstanding! Setting the appointment was easy with just one phone call. The people here are concerned about what you need and they get it done. I appreciate that t Setting the appointment was easy with just one phone call. The people here are concerned about what you need and they get it done. I appreciate that they have all the records for my vehicle. And, a side note, a nice cafe and waiting area make it an enjoyable experience! I look forward to my next visit! More
AWESOME SERVICE FROM BEGINNING TO END! From the time I scheduled my online appointment, to dropping off the car and picking it up, everything went smoothly. Arthur Reynolds, Service Adviso From the time I scheduled my online appointment, to dropping off the car and picking it up, everything went smoothly. Arthur Reynolds, Service Advisor was professional, courteous and helpful. When he said he would call at a certain time, when the car was ready to be picked up, he followed through. I plan to contact Arthur for all my car service needs! And before closing, a big "shout-out" to Skylar, Service Advisor, for assisting when Arthur stepped away for a few minutes when I arrived to pick up my car. He located the paperwork, completed the transaction and gave me a receipt, all while doing his job with a smile on his face! Thank you Arthur and Skylar for all that you do; you both are much appreciated! More
Excellent Dealership! I had an awesome experience at John Elway's Crown Toyota! I bought my first car from this dealership in 2010 and when I was in the market to purchase I had an awesome experience at John Elway's Crown Toyota! I bought my first car from this dealership in 2010 and when I was in the market to purchase another vehicle, I sought out this dealership. I had a great experience with John N - salesman - nine years ago so I sought him out again and he was fantastic. John went out of his way to find a vehicle for me and kept in touch with me all along the way. He truly personifies professionalism, courtesy, honesty, and perseverance to assist the customer. I have never had a problem with this dealership in the nine years I have had with them. I serviced my first Toyota at the dealership every time and will continue to service my new vehicle here also! More
Great service! I highly recommend John Elway’s Crown Toyota Ontario to do service on your car. They finished my car in less than a day replacing 3 safety recall part I highly recommend John Elway’s Crown Toyota Ontario to do service on your car. They finished my car in less than a day replacing 3 safety recall parts. Compared to the first Toyota Service I took my car to. Larry H. Miller had my car for 8 days and didn’t replace any safety recall parts in my car. It made me walked everyday 3 miles hoping I could get my car on the 2nd week. Im giving John Elway’s Crown Toyota 5-star! The people at the service reception people were so nice. More