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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.9
1,803 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,803 reviews

July 11, 2023

Jeff and Amy were. So wonderful at helping me out with my problem. As for anyone else, let’s just say they receive zero stars More

by clynnmattke
Recommend Dealer
Yes
Employees Worked With
Amy, Jeff Wade
Report | Print
Jul 12, 2023 -

John Elway's Crown Toyota responded

Thank you for the review and the shoutout to Jeff and Amy. We're glad they were able to assist you. If there's anything else we can do, please let us know. Have a great day!

July 08, 2023

My service advisor, Jeff Wade Is truly a customer oriented person . Professional, courteous and knowledgeable. Awesome service. PS. Could've used a wash though.i didn't ask. More

by jbeltran66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
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Jul 10, 2023 -

John Elway's Crown Toyota responded

Hi J! Thank you for the great review of Jeff's customer service at Crown Toyota. We appreciate your kind words and honest feedback.

July 06, 2023

I My first time experience at Crown Toyota Ontario was a five-star experience. Service advisor, Cory Bannister very professional, speedy service it was like Magic 🪄 in and out like that. Cannot believe it More

by Tha_richster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Bannister
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Jul 07, 2023 -

John Elway's Crown Toyota responded

Thank you for the five-star review. We're delighted to hear that Cory provided you with professional and speedy service. It's great to know that Crown Toyota Ontario is now your go-to maintenance service home!

June 28, 2023

Jeff was great. Service was quick and efficient. No problems whatsoever. Will be happy to return when necessary. More

by Yaquistar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Report | Print
Jun 28, 2023 -

John Elway's Crown Toyota responded

Thank you for the positive review! We're glad to hear that Jeff provided you with quick and efficient service. We appreciate your support and look forward to assisting you again in the future at Crown Toyota! Have a great day!

June 27, 2023

Premium services & meet the needs of customer. Advised exactly and recommended what the problems of the car need to be fixed. More

by Timliu27
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Report | Print
Jun 28, 2023 -

John Elway's Crown Toyota responded

The team at Crown Toyota is always here to help! Thanks for highlighting our premier level of service and commitment to customer care. We look forward to keeping your vehicle in prime condition for many miles to come!

Jun 28, 2023 -

Timliu27 responded

Thanks for the services and team members.

June 22, 2023

Very friendly with incredible knowledge of not only their vehicles, but also other aspects of automotive rules and laws which really enhanced the entire situation. And did I mention they all engaged in More

by badcoach
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John napolino. Awesome! He should be listed , Ted Gonzales
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Jun 23, 2023 -

John Elway's Crown Toyota responded

Wow, we are blushing! It's an honor to hear that we left such a positive impression on you. Thanks for sharing this praise for our personable and informative assistance! — Crown Toyota Team

June 19, 2023

The work to be done was explained well we didn’t wait long . The time promised was less More

by PBC
Workmanship
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jun 20, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with us. Drive safely, and we hope to see you again at Crown Toyota!

June 15, 2023

Very friendly and helpful on the showroom floor. The dealership is clean and they are very interested in finding you just the right car. More

by jennyflute52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
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Jun 16, 2023 -

John Elway's Crown Toyota responded

At Crown Toyota, we are committed to customer satisfaction above all else! Thanks for stopping by to browse our selection of vehicles and for putting your trust in our team to guide you along the way. Please let us know if there's anything else we can do to help you find your dream car!

June 15, 2023

Jeff Wade, Jason Beck, & Abraham Fiero could not have been more professional, kind, and thorough throughout our interactions. Highly recommended to anyone & everyone I know who drives a Toyota!!! Thank y More

by njking37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Report | Print
Jun 15, 2023 -

John Elway's Crown Toyota responded

We're grateful for your kind words and review! It's wonderful to hear that Jeff, Jason, and Abraham provided you with professional, and thorough service. Thank you for recommending Crown Toyota to others. We appreciate your support and look forward to assisting you again in the future!

June 14, 2023

We had a Great experience! Ramon Cervantes was very professional, friendly, & informative! Definitely recommend this dealership. More

by maria/jesus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cervantes
Report | Print
Jun 15, 2023 -

John Elway's Crown Toyota responded

Thanks for recommending Crown Toyota! We're elated that Ramon could welcome you with courteous assistance and expertise. Safe travels, and we'll see you next time!

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