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John Elway's Crown Toyota

Ontario, CA

4.9
1,826 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,826 reviews

November 19, 2025

I had a great experience, I would like to thank Benjamin with assistance in trying to help me getting a brand new car! I enjoy it!! More

by estephrod16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin
Nov 20, 2025 -

John Elway's Crown Toyota responded

We're so glad to hear Benjamin made your car-buying experience a great one! Thank you for choosing Crown Toyota and enjoy your new car! Thank You, Customer Experience Management customerexperience@swickard.com

November 17, 2025

Thank you people is very nice u been going to this dealer for many years More

by alejandranunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Santana
Nov 17, 2025 -

John Elway's Crown Toyota responded

Thank you for stopping by to leave a wonderful review for Crown Toyota, Alejandra! Thank You, Customer Experience Management customerexperience@swickard.com

November 16, 2025

Diego was very helpful. We had a wonderful experience and we came home with a beautiful car. More

by Grnavarrete75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Jimenez
Nov 17, 2025 -

John Elway's Crown Toyota responded

Thanks for choosing Crown Toyota! Diego will appreciate your shoutout. See you next time. Thank You, Customer Experience Management customerexperience@swickard.com

November 15, 2025

The salesman was helpful and knowledgeable, I was able to get the vehicles that I wanted for my wife and myself. All my questions were answered. My experience at this car dealership was very satisfactory. More

by luis1971sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Mercado
Nov 17, 2025 -

John Elway's Crown Toyota responded

Congratulations on the new vehicles to you and your wife, Luis! Thank you for choosing Crown Toyota and for sharing your experience. Thank You, Customer Experience Management customerexperience@swickard.com

November 14, 2025

Cal and Danny were very helpful They help me find my perfect 4Runner Thank you so much More

by consuelo.angulo26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal, Danny Zendejas
Nov 17, 2025 -

John Elway's Crown Toyota responded

Thank you for the positive feedback! We are glad Cal and Danny were able to help you find your perfect 4Runner. Enjoy the road in your new vehicle, and welcome to the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

November 14, 2025

I have been a faithful client of Crown Toyota since 1998. Rick Flemmings was my sales person, he rolled out the red carpet for me and convinced me that Crown Toyota is my forever dealer. I have been to Riv More

by blmlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Rickett
Nov 17, 2025 -

John Elway's Crown Toyota responded

Thank you for your loyalty since 1998! We're so glad to have you as part of the Crown Toyota family. We are so pleased to hear that Rick, Ryan, and the team have taken such great care of you. Enjoy your new Highlander! Thank You, Customer Experience Management customerexperience@swickard.com

November 14, 2025

Love the environment, everyone is friendly and welcoming. They were very attentive especially Ana she was so kind and patient. More

by Janet Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Stratton
Nov 17, 2025 -

John Elway's Crown Toyota responded

Janet, we're glad Ana and the team made you feel so comfortable at Crown Toyota. We appreciate your business and your kind words! Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

November 13, 2025

A genuinely pleasant car buying experience! You want in and out? You want a rep that will not blow up your phone and respects your boundaries? John Napolitano is your guy. Thank you for keeping More

by eriko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Napolitano, Vitaliy Ikhrata
Nov 14, 2025 -

John Elway's Crown Toyota responded

Congrats on your new 2026 Camry XSE! It’s wonderful to hear John made the process smooth and respectful of your time and boundaries. Thank you for choosing Crown Toyota and for your glowing recommendation. Safe travels ahead! Thank You, Customer Experience Management customerexperience@swickard.com

November 13, 2025

Thank you Crown Toyota and a big thank you to Juan Espinoza. I love my new 4 Runner TRD off road. The I force max drivetrain is awesome. Good job Toyota! I found the vehicle on the Crown Toyota we More

by David Thiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kilpatrick, Isabel Velez, Darlene Barton
Nov 14, 2025 -

John Elway's Crown Toyota responded

David, thank you for sharing your incredible experience with Juan and our team! It's fantastic to hear Juan went above and beyond to assist you, making your buying experience completely hassle-free. We look forward to seeing you again at Crown Toyota. Enjoy the road in your new 4Runner TRD Off-Road, and welcome to the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

November 13, 2025

I went in for a new vehicle purchase. I was helped out by Carlos who was very patient and helpful. He toured me around showing multiple cars until I found one I liked. The financing proce More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez, Chris Thai
Nov 13, 2025 -

John Elway's Crown Toyota responded

Congratulations on your new car, Alex! We will be sure to pass along your thanks to Carlos and the team for making the process so smooth. We can't wait to see you again at Crown Toyota! Thank You, Customer Experience Management customerexperience@swickard.com

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