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John Elway's Crown Toyota

Ontario, CA

4.8
1,549 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,549 reviews

March 30, 2018

2018 Camry XSE I was in the market for a 18 Camry XSE with special options as my first car purchase. At the dealer, I was helped by Steve Khaled. Steve is really fri More

by Vvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Khaled
Apr 02, 2018 -

John Elway's Crown Toyota responded

We try our absolute best to provide our customers with an experience they can't receive anywhere else and we're so proud that Steve provided just that to you. We're so glad you were able to find the perfect Camry for you! Thank you so much for your business, and we encourage you to visit us again soon. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

March 20, 2018

Amazing Service Team My service Manager is Emilienne, and she’s just amazing. Very nice and honest, makes you comfortable dealing with her. And the Manager Anthony is als More

by Ck0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Insley, Emilienne Figg
Mar 21, 2018 -

John Elway's Crown Toyota responded

Thank you! Emilienne is awesome and we're so pleased to see that she and Anthony take great care of you and your vehicle. We appreciate you choosing us here and can't wait to see you at your next service visit! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

March 19, 2018

KON BAUR is the BEST! 4th Toyota and never missed a service Kon has ALWAYS been helpful with scheduling appointments and doing outstanding work. I am a senior and need to have trustworthy care of my vehicle, an More

by seal beach senior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kon Baur
Mar 20, 2018 -

John Elway's Crown Toyota responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Kon always provides just that to you. Thank you so much for your loyalty and we can't wait to see you again! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

March 16, 2018

Best Toyota Service Center in Southern California My Toyota always goes here and Emily is one of the best service writers I have ever met. She is always professional and courteous and always knows jus More

by Hilmdog1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilienne Figg
Mar 19, 2018 -

John Elway's Crown Toyota responded

We're so proud of Emily and her efforts to ensure that you always have a great service visit with us! We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

March 09, 2018

Outstanding Service I bought my car at Crown over 8 years ago and have never gone anywhere else to have it serviced. Excellent customer service and Vanessa is absolutely More

by William B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Ramirez
Mar 09, 2018 -

John Elway's Crown Toyota responded

We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! We couldn't be more grateful for your loyalty and we look forward to serving you for many years to come! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

March 08, 2018

Anything and Everything I come by here for anything I find wrong with my truck, down to the simple routine maintenance. My time is valued here and the employees are very frie More

by Bryce sisler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
Mar 08, 2018 -

John Elway's Crown Toyota responded

It makes us so happy to hear that our service team always provides you with such a high-level experience. We're so grateful for your loyalty and please don't hesitate to let us know if there's anything else we can help you with down the road! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

March 03, 2018

Outstanding Service Advisor Cory Anderson has been my service advisor since purchasing my vehicle at John Elway's Crown Toyota, in 2008. In the past ten years his demeanor has a More

by JT's FJ Cruiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Anderson
Mar 05, 2018 -

John Elway's Crown Toyota responded

Cory is an all-star and we're so happy to see that he goes above and beyond to provide you with the best service possible. We'll be sure to share this with him and our team and we'll see you and your FJ Cruiser here again soon. Take care!!! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

March 02, 2018

Excellent Service, Always I have been coming to John Elway’s Crown Toyota for over three years to service all my Prius needs and have had Cory as my service advisor a number of More

by GoGoPrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Anderson
Mar 05, 2018 -

John Elway's Crown Toyota responded

Thanks so much for your loyalty to us here! We love having you as a part of our John Elway's Crown Toyota Family and we're so pleased that Cory takes great care of you and your Prius. We hope it's running just like new and we can't wait to see you here at your next service visit!!! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

February 24, 2018

Appreciation to service manager I did my recent service and your gold member service manager Tyler Payne attended to me with pure professionalism and hands on experience about my veh More

by Verinika1208
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Payne
Feb 26, 2018 -

John Elway's Crown Toyota responded

Hi Verinika, Tyler is a great asset to us here and we're so happy to see that he worked hard to ensure that your experience was a great one. We'll be sure to share this with him and our team and we'll see you here at your next service visit. Take care! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

February 19, 2018

Excellent Customer Service I really appreciate the outstanding customer service that they have given to me. I went there to a buy a car and it was hassle free and Mike Breicha w More

by Imaroxygirl77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Devine , mike breicha
Feb 20, 2018 -

John Elway's Crown Toyota responded

We're so pleased to read this and see that Mike went above and beyond to provide you with the top-notch car-buying experience you deserve. Thanks for this awesome review and for choosing us here. Please let us or Mike know should you ever need anything. We're here to help! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

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