
John Elway's Crown Toyota
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 1,549 reviews
2018 Camry XSE I was in the market for a 18 Camry XSE with special options as my first car purchase. At the dealer, I was helped by Steve Khaled. Steve is really fri I was in the market for a 18 Camry XSE with special options as my first car purchase. At the dealer, I was helped by Steve Khaled. Steve is really friendly, communicative, and easy to work with. He worked very hard to hold the car since there weren’t any vehicle on the lot or in the entire SoCal that has exactly the features that I wanted. He made sure the whole process went smoothly and everybody walked out happy with the deal. Great experience! More
Amazing Service Team My service Manager is Emilienne, and she’s just amazing. Very nice and honest, makes you comfortable dealing with her. And the Manager Anthony is als My service Manager is Emilienne, and she’s just amazing. Very nice and honest, makes you comfortable dealing with her. And the Manager Anthony is also amazing, he takes the time to greet customers, making you feel welcomed and appreciated. The price is higher than regular auto shop, BUT you get honest and guaranteed work, with impeccable service. More
KON BAUR is the BEST! 4th Toyota and never missed a service Kon has ALWAYS been helpful with scheduling appointments and doing outstanding work. I am a senior and need to have trustworthy care of my vehicle, an Kon has ALWAYS been helpful with scheduling appointments and doing outstanding work. I am a senior and need to have trustworthy care of my vehicle, and Kon provides that. Thank you, Kon! More
Best Toyota Service Center in Southern California My Toyota always goes here and Emily is one of the best service writers I have ever met. She is always professional and courteous and always knows jus My Toyota always goes here and Emily is one of the best service writers I have ever met. She is always professional and courteous and always knows just what my car needs. She always gets me my car back on time and always takes care of my vehicle like it was her own. Next time your service light goes on don’t walk but run to John Elways Crown Toyota. More
Outstanding Service I bought my car at Crown over 8 years ago and have never gone anywhere else to have it serviced. Excellent customer service and Vanessa is absolutely I bought my car at Crown over 8 years ago and have never gone anywhere else to have it serviced. Excellent customer service and Vanessa is absolutely outstanding as my service advisor. I also want to mention that all the staff that works in the cafe do a fantastic job. The food is excellent. I always look forward to having breakfast while my car is in for service. Keep up the good work! More
Anything and Everything I come by here for anything I find wrong with my truck, down to the simple routine maintenance. My time is valued here and the employees are very frie I come by here for anything I find wrong with my truck, down to the simple routine maintenance. My time is valued here and the employees are very friendly. Everything get done in a timely matter and you are given constant updates, never been left wondering. Taylor always has outstanding service and is a pleasure to work with. More
Outstanding Service Advisor Cory Anderson has been my service advisor since purchasing my vehicle at John Elway's Crown Toyota, in 2008. In the past ten years his demeanor has a Cory Anderson has been my service advisor since purchasing my vehicle at John Elway's Crown Toyota, in 2008. In the past ten years his demeanor has always been polite, professional, and knowledgeable. He follows through when he says he’s going to call…he calls! Most importantly he is honest and will never oversell. Cory has been such a pleasure to work with. I look forward too many more years of working with him! More
Excellent Service, Always I have been coming to John Elway’s Crown Toyota for over three years to service all my Prius needs and have had Cory as my service advisor a number of I have been coming to John Elway’s Crown Toyota for over three years to service all my Prius needs and have had Cory as my service advisor a number of times. What I can appreciate from Cory is that he is professional, genuine, and friendly. He is always willing to listen to my worries that something may be more wrong that it seems (like my car making weird sounds) and gently breaks bad news to me if need be and never oversells. He keeps me updated on the status of my vehicle whether I drop it off or wait for it and thoroughly reviews the Multi-Point Inspection with me afterwards. I am grateful Cory is a service advisor here and I will continue to come back as long as he is! Thank you Cory! More
Appreciation to service manager I did my recent service and your gold member service manager Tyler Payne attended to me with pure professionalism and hands on experience about my veh I did my recent service and your gold member service manager Tyler Payne attended to me with pure professionalism and hands on experience about my vehicle. He is an asset to the dealer fleet and I wished that all service managers are just like him. Thank you More
Excellent Customer Service I really appreciate the outstanding customer service that they have given to me. I went there to a buy a car and it was hassle free and Mike Breicha w I really appreciate the outstanding customer service that they have given to me. I went there to a buy a car and it was hassle free and Mike Breicha was very professional and very knowledgeable on what he do. He helped me with the car I wanted and left there very happy. I tried different dealership but this is by far the best dealership ever! I guaranteed! I will recommend this dealership to anyone! More