
John Elway's Crown Toyota
Ontario, CA
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Slow service Take my car for the oil change . The schedule time is 10 am and the rep said that it will be done at 2.30 pm. I never receive any phone call till 3.30 Take my car for the oil change . The schedule time is 10 am and the rep said that it will be done at 2.30 pm. I never receive any phone call till 3.30 so i decided to call them . They said your vihicle is ready. First they never inform me and second it take more than 2 hrs for the shuttle to pick me up. Im end up wasted all day just for oil change More
Crown Toyota is Fantastic. With Crown Toyota I had a great experience. They have excellent service. People are really friendly and caring. Edwin was a great help to us on gettin With Crown Toyota I had a great experience. They have excellent service. People are really friendly and caring. Edwin was a great help to us on getting out vehicle. We truly appreciate his help,time, and effort on getting us the vehicle we needed. He is truly a great person and I would highly recommend Crown Toyota to my friends and family. More
CLEANLINESS AFTER SERVICE My son had his toyota camry seviced for engine oil and filter changed at your prestigious service center but when he arrived home I was so disappointe My son had his toyota camry seviced for engine oil and filter changed at your prestigious service center but when he arrived home I was so disappointed to see that there were quite a number of oil smudges on top of the engine especially the black plastic cover of the engine very near the engine oil cap. My guess was that the mechanic who attended to my son's car did not bother to use a FUNNEL that is why when the mechanic pour the new engine oil he missed the opening that was why there were oil spill marks on the engine. The mechanic did clean the smudges but not clean enough as they were still very obvious and untidy to look at. Maybe next time your mechanics can use funnels in pouring in oil or any fluids to avoid smears or smudges especially if they can not clean it well. You can avoid these kind of problem if someone will inspect first the service (job) done before giving back the vehicle to the customer. I am making this review to help you improve your service and maintain high customer rating. Thank you and God Bless. More
Pamela Noltons review Erin was a very good sales person. He was honest, and very helpful. He went out of his way. Tony in finance was also very nice and helpful. The guy Erin was a very good sales person. He was honest, and very helpful. He went out of his way. Tony in finance was also very nice and helpful. The guy that set up my bluetooth as well was very good. Even the lady in the cafe was real nice. A great experience. And I love my new toyota. More
Painless car purchase I had a wonderful experience yet again at Crown Toyota, the salesman and finance manager were professional and efficient. Justin explained options and I had a wonderful experience yet again at Crown Toyota, the salesman and finance manager were professional and efficient. Justin explained options and helped me through the purchase with an outstanding attitude and knowledge. More
Great experience at John Elway's Crown Toyota Harmon Roberts was great! He was very knowledgeable about all of the vehicle. He answered every question and I believe he is a trustworthy employee wh Harmon Roberts was great! He was very knowledgeable about all of the vehicle. He answered every question and I believe he is a trustworthy employee who had our best interest at heart. More
Great service. We were very pleased with the service we received. Mr. Harron and Ms. Khalil were very helpful with us and provided us excellent service. Would defi We were very pleased with the service we received. Mr. Harron and Ms. Khalil were very helpful with us and provided us excellent service. Would definitely recommend them to others. More
Great Carlos and Nelson were great in helping us get our new Camry. We chose this Dealership because of the One Price be haggling. We got a good deal for Carlos and Nelson were great in helping us get our new Camry. We chose this Dealership because of the One Price be haggling. We got a good deal for a great car! More
80k mile service Michael is a friendly and professional team member. I am always glad when the staff is efficient when servicing my vehicle, and even more so when they Michael is a friendly and professional team member. I am always glad when the staff is efficient when servicing my vehicle, and even more so when they are kind. Go Crown! More
Absolutely wonderful I had a wonderful experience at John Elways Crown Toyota. I am very excited about my new IA purchase. It's running excellently. I am very pleased wi I had a wonderful experience at John Elways Crown Toyota. I am very excited about my new IA purchase. It's running excellently. I am very pleased with the warranty options as well as the amount of care and genuine sincerity i was given during my Appointment. Kai was the the perfect salesman for me and i am not very fond of salesman overall. He helped me every step of the way and truly went beyond what any regular salesman would do. More