
John Elway's Crown Toyota
Ontario, CA
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Professionalism and Quality I have been a customer of Crown Toyota for over 11 years now. I have always enjoyed a high level of professionalism and quality from day one. This l I have been a customer of Crown Toyota for over 11 years now. I have always enjoyed a high level of professionalism and quality from day one. This level of service extends from the sales staff, the receptionists, the service department, parts department, mechanics and shuttle drivers. I very happily recommend Crown to my friends, family and co-workers whenever anyone discusses the purchase of a new or used car. More
lowball on trade in, their no haggle price is about $700 mor Lowball on trade in, their no haggle price is at least $700 more than other dealers. If you do any research at all, don't go here. Lowball on trade in, their no haggle price is at least $700 more than other dealers. If you do any research at all, don't go here. More
Best Toyota Dealership The overrall experience at this dealership was great. Jose made sure to get my boyfriend and I exactly what we needed. We were a bit unsure of whether The overrall experience at this dealership was great. Jose made sure to get my boyfriend and I exactly what we needed. We were a bit unsure of whether we were getting something permanent or temporary at first, but in the end Jose offered us a great deal on an awesome Nissan Altima. He made sure to show us all of the car's features and answered all of our questions. He set up the automatic lights and connected the bluetooth. Everything was ready to go once we purchased the car. He was really polite and great to deal with. Dealerships are usually a bit intimidating since people may feel like that are being ripped off, but Jose and Tania made sure our overall experience go by smooth and easy. I felt incredibly comfortable at the dealer and could have stayed all day at their convenient lounge. I definitely recommend this dealership. One of the best I have ever been to by far. More
Slow service Take my car for the oil change . The schedule time is 10 am and the rep said that it will be done at 2.30 pm. I never receive any phone call till 3.30 Take my car for the oil change . The schedule time is 10 am and the rep said that it will be done at 2.30 pm. I never receive any phone call till 3.30 so i decided to call them . They said your vihicle is ready. First they never inform me and second it take more than 2 hrs for the shuttle to pick me up. Im end up wasted all day just for oil change More
Crown Toyota is Fantastic. With Crown Toyota I had a great experience. They have excellent service. People are really friendly and caring. Edwin was a great help to us on gettin With Crown Toyota I had a great experience. They have excellent service. People are really friendly and caring. Edwin was a great help to us on getting out vehicle. We truly appreciate his help,time, and effort on getting us the vehicle we needed. He is truly a great person and I would highly recommend Crown Toyota to my friends and family. More
CLEANLINESS AFTER SERVICE My son had his toyota camry seviced for engine oil and filter changed at your prestigious service center but when he arrived home I was so disappointe My son had his toyota camry seviced for engine oil and filter changed at your prestigious service center but when he arrived home I was so disappointed to see that there were quite a number of oil smudges on top of the engine especially the black plastic cover of the engine very near the engine oil cap. My guess was that the mechanic who attended to my son's car did not bother to use a FUNNEL that is why when the mechanic pour the new engine oil he missed the opening that was why there were oil spill marks on the engine. The mechanic did clean the smudges but not clean enough as they were still very obvious and untidy to look at. Maybe next time your mechanics can use funnels in pouring in oil or any fluids to avoid smears or smudges especially if they can not clean it well. You can avoid these kind of problem if someone will inspect first the service (job) done before giving back the vehicle to the customer. I am making this review to help you improve your service and maintain high customer rating. Thank you and God Bless. More
Pamela Noltons review Erin was a very good sales person. He was honest, and very helpful. He went out of his way. Tony in finance was also very nice and helpful. The guy Erin was a very good sales person. He was honest, and very helpful. He went out of his way. Tony in finance was also very nice and helpful. The guy that set up my bluetooth as well was very good. Even the lady in the cafe was real nice. A great experience. And I love my new toyota. More
Great experience at John Elway's Crown Toyota Harmon Roberts was great! He was very knowledgeable about all of the vehicle. He answered every question and I believe he is a trustworthy employee wh Harmon Roberts was great! He was very knowledgeable about all of the vehicle. He answered every question and I believe he is a trustworthy employee who had our best interest at heart. More
Painless car purchase I had a wonderful experience yet again at Crown Toyota, the salesman and finance manager were professional and efficient. Justin explained options and I had a wonderful experience yet again at Crown Toyota, the salesman and finance manager were professional and efficient. Justin explained options and helped me through the purchase with an outstanding attitude and knowledge. More
Great service. We were very pleased with the service we received. Mr. Harron and Ms. Khalil were very helpful with us and provided us excellent service. Would defi We were very pleased with the service we received. Mr. Harron and Ms. Khalil were very helpful with us and provided us excellent service. Would definitely recommend them to others. More