John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

Disappointed with Service Repair! I would not recommend John Hirsch's Cambridge Motors. The Technician either did a terrible job conducting unnecessary troubleshooting OR possibly I would not recommend John Hirsch's Cambridge Motors. The Technician either did a terrible job conducting unnecessary troubleshooting OR possibly the Service Advisor Bailey Hibbert did not communicate to the technician the customer's information on the problem. Here is my story: I sent my 2014 Jeep Grand Cherokee in for a 'No Start', and explained that there was a problem with the Solenoid which engages the starter (I'm very technical and did all the prework on the issue). Three days and $725 dollars later, The tech went through all kinds of tests and lastly checked solenoid and found the wire was loose. Exactly at the point I communicated to the service Advisor from the beginning. I'd be okay paying $200 or $300, but definitely not $725. Highly disappointed! I would not recommend John Hirsch's Cambridge Motors. More

Shane was an absolute pleasure to work with. He made the buying, trade in and financing process seamless. Highly recommend Shane and John Hirsch dealership!! He made the buying, trade in and financing process seamless. Highly recommend Shane and John Hirsch dealership!! More

Every one was very friendly and knowledgeable. The process was pretty seamless. Have a great day! The process was pretty seamless. Have a great day! More

Great guy, great asset to hirsch and the community. Our situation was unique and we appreciate good people like shane. Jill and kyle Our situation was unique and we appreciate good people like shane. Jill and kyle More

Shane was very respectful and understanding of it being my first time. He made everything easy to understand and was very patient with me even when it surely went past his time. He helped me learn new thin my first time. He made everything easy to understand and was very patient with me even when it surely went past his time. He helped me learn new things and understood a way to talk to me to get me to understand things. It was a great first experience thing for me and he was calm about everything. More

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Great team to work with. Especially Bill, made the purchase as easy as possible. Thanks again. Especially Bill, made the purchase as easy as possible. Thanks again. More

Great dealership they have a great selection of cars to choose from! And great staff! choose from! And great staff! More

I have worked with Shane for 10 years now. I have followed him and will continue to follow him wherever he continues to provide expert advice and an absolutely outstanding auto purchasing expe I have followed him and will continue to follow him wherever he continues to provide expert advice and an absolutely outstanding auto purchasing experience. If you’re looking for first class service, look no further. Shane is who you want to work with. More

We absolutely loved working with Shane Sutton. He was so relaxing and knowledgeable he made it a slam dunk in our decision. Shane was like a breath of fresh air he helped us through the whole proc He was so relaxing and knowledgeable he made it a slam dunk in our decision. Shane was like a breath of fresh air he helped us through the whole process without pressure. He treated us like family which we absolutely loved and will be coming back because of him. Shane also makes a killer cup of caramel and peppermint coffee. We also loved the help we received from Jeff the manager he was so amazing. He was such a down to earth guy and very knowledgeable. He was there to answer any questions we had with a smile. The whole experience was so warm and friendly. We will definitely be going back for all our car needs. More