John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

Outstanding service - again! Once again, I call John Hirsch service dept for an impromptu appt. They get me in the same morning, diagnosed and out-the-door in just over an hour wi Once again, I call John Hirsch service dept for an impromptu appt. They get me in the same morning, diagnosed and out-the-door in just over an hour with the correct repair. Not hot on dealership costs, but they have been the most customer-oriented dealership I've had to deal with. More

Drop in service call I just purchased a 2014 Chevy Equinox from this dealership on 6/30/16. It only came with 1 key fob and no manual. They ordered new key fob and were ab I just purchased a 2014 Chevy Equinox from this dealership on 6/30/16. It only came with 1 key fob and no manual. They ordered new key fob and were able to find me a owners manual to go with my SUV, My salesman (Klint Snider) kept in contact with me regularly on what was going on with my order and how my SUV was working for me. When they called and received in my new key fob they called to let me know it was in, I did not know I was to call in a service order for this, so I just came in and they programed it and I had a issue with my rear windshield wiper and they replaced it and explained what was going on with it. Thank You to the service team and used car manager Jeff and my salesman for all there help. More

Service Eric and the service team did a wonderful job. I received my loaner and Eric called within a timely manner the next day when my car was ready to be pi Eric and the service team did a wonderful job. I received my loaner and Eric called within a timely manner the next day when my car was ready to be picked up. Thank you all for the great service. More

complete satisfaction This was my second oil change for my new car As usual the person in the service dept. Was fantastic. They treat u like u r a good friend. I finally This was my second oil change for my new car As usual the person in the service dept. Was fantastic. They treat u like u r a good friend. I finally got a dealership that I will definitely buy from again. More

Great Service Great customer service at the service counter and the use of the rental car, and explaining the scope of the warranty coverage on my vehicle Great customer service at the service counter and the use of the rental car, and explaining the scope of the warranty coverage on my vehicle More

Outstanding Service The routine excellent quality of their sales and service is why I have been a loyal customer for over 10 years. I have occasionally visited other dea The routine excellent quality of their sales and service is why I have been a loyal customer for over 10 years. I have occasionally visited other dealers but always prefer Hirsch in Cambridge. More

Great, personal service I brought my truck in for a break check. Eric checked me in and explained in detail what the tech found. He also explained what my future options migh I brought my truck in for a break check. Eric checked me in and explained in detail what the tech found. He also explained what my future options might be as well as costs. Great work all around! More

Excellent Customer Service, As Usual I have purchased 5 new vehicles from them and would not even think of going any place else. They are always courteous and helpful and are never high I have purchased 5 new vehicles from them and would not even think of going any place else. They are always courteous and helpful and are never high pressure to make a decision. My recent visit was for routine service and tire rotation and I was informed that because I was slightly over 50,000 miles my vehicle was due to have the transmission flushed and the fluid replaced. The estimate for the work was right on and the work was done in a timely manner, as promised. More

Always going the extra mile I have purchased 2 vehicles from them. They are always so cheerful and helpful when I have visited. My salesman Tom French has always gotten me a grea I have purchased 2 vehicles from them. They are always so cheerful and helpful when I have visited. My salesman Tom French has always gotten me a great deal. The service department always looks over my vehicle, even when I am just there for an oil change. More

Excellent Service We worked with Eric and found him to be very friendly and informative. He told us exactly what needed to be done and how long to expect for the repair We worked with Eric and found him to be very friendly and informative. He told us exactly what needed to be done and how long to expect for the repairs. He also informed us that they had found a few special warranties that were still covered on our vehicle, so they went ahead and took care of those repairs as well. This was great as they probably saved us a lot of money on possible future issues. Again, very friendly and thorough service. More