John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

Oil leak I brought my new (2012) car into the dealership about a month ago for an oil change. I mentioned it to the tech who checked me in and asked him to che I brought my new (2012) car into the dealership about a month ago for an oil change. I mentioned it to the tech who checked me in and asked him to check to make sure something wasn't wrong, since this was the first time I had brought my car in after buying it. After 15 minutes, they were done with my oil change, which was much too fast to even check if anything was wrong. I left frusterated with no more information than when I came in. I called back and spoke with service manager. He assured me to come back and they would make sure to look through it with detail. I arrived on a Saturday and dealt with Eric. He was very friendly from the beginning. When he called me with an update on my car about a hour after bringing it in, he did not find the leak, but had a fix nonetheless. They gave me a beautiful rental truck, free of charge, while they worked on my car. Eric was very pleasant to work with, and will definitely be bringing my car back to him if anything goes wrong! More

Engine light on. It was taken care of and explained in detail. Eric was very nice and proficient. I was pleased with the service. My experience with the dealership has It was taken care of and explained in detail. Eric was very nice and proficient. I was pleased with the service. My experience with the dealership has always been excellent. More

Sensor not working Very customer focused in quickly determining the problem, ordering the part and replacing it! Staff was professional and worked me in quickly to have Very customer focused in quickly determining the problem, ordering the part and replacing it! Staff was professional and worked me in quickly to have the technician look at the car. We have had excellent service from this dealership!! More

Warranty Covered Work I had some speakers that were not working but covered under my warranty still. The service department went over the entire truck and found some oil l I had some speakers that were not working but covered under my warranty still. The service department went over the entire truck and found some oil lines and an axle seal leaking and replaced everything that needed service while the truck was still under warranty, so it didn't cost me anything. They we're very thorough with going over the entire truck and the service personnel are always very friendly and helpful. I would definitely recommend Cambridge Chevrolet for any service. More

Great Sales and Service Dept. The Sales Management treats their Customers Fairly- The Service Dept. also does the same . Great Dealership to shop at and get Service at. Jim H. The Sales Management treats their Customers Fairly- The Service Dept. also does the same . Great Dealership to shop at and get Service at. Jim H. More

service visit for re-call notice From phone call to schedule recall service to completion of same. all handled expertly.I did not meet tech who did recall...but Eric who handled order From phone call to schedule recall service to completion of same. all handled expertly.I did not meet tech who did recall...but Eric who handled order write up, with explanation of work to be done and also met with me at completion of repair was so polite. More

Awsome These guys are top notch always a pleased with there service department. They always keep me informed with updates on my cars I bring in for service. These guys are top notch always a pleased with there service department. They always keep me informed with updates on my cars I bring in for service. More

Service Department is great! Taylor is awesome to work with. She has helped me with a lingering 02 sensor problem that I have had with the truck for months. She is always polite Taylor is awesome to work with. She has helped me with a lingering 02 sensor problem that I have had with the truck for months. She is always polite and professional to do business with. More

Purchased New Dodge Ram Excellent Service. Jayne is very knowledgeable, helpful, and easy to work with. She spent much of the day with me as I decided between Dodge and Chev Excellent Service. Jayne is very knowledgeable, helpful, and easy to work with. She spent much of the day with me as I decided between Dodge and Chevrolet. Visit her. You will be glad you did., More

sevice Very professional people to work with,car was done when I was told it would be and the problem was explained in detail and what was done to fix it. Ve Very professional people to work with,car was done when I was told it would be and the problem was explained in detail and what was done to fix it. Very happy! More