John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

We were late for our appointment! It didn't matter, they took us right in with no problem. They are a very pleasant service crew to work with. The wait time was minimal for the repair It didn't matter, they took us right in with no problem. They are a very pleasant service crew to work with. The wait time was minimal for the repair More

Warranty Repair Service Writer Taylor Johnson is excellent. She is always very pleasant and cooperative; she goes out of her way to take care of any problems. She a Service Writer Taylor Johnson is excellent. She is always very pleasant and cooperative; she goes out of her way to take care of any problems. She arranged for a loaner vehicle for us while our Buick was having the hood replaced. Taylor is the best service person we have encountered anywhere. More

Trade-in Promotion We recently participated in the trade-in promotion. Our salesman, Tom French, was ready to help us immediately. We told him we wanted a truck with m We recently participated in the trade-in promotion. Our salesman, Tom French, was ready to help us immediately. We told him we wanted a truck with more power for pulling our 5th wheel camper. He immediately looked at the inventory and found trucks on the lot that fit our criteria. We test drove two of them and just a few hours later we left with our new 2500 6.4 Mid-Duty Ram Truck. We love the great service. This was our 3rd purchase from this dealership and we have been happy with each purchase and services provided. More

Lube, Oil and Tire Rotation I have always had my new Silverado's serviced at Cambridge Motors. The oil change packages make it a no brainer for price. I generally work with Taylo I have always had my new Silverado's serviced at Cambridge Motors. The oil change packages make it a no brainer for price. I generally work with Taylor who is absolutely the best. John should watch out as I would like to hire her at my business. Good customer service while under pressure is hard to find. Great Job! More

Great Trade-in experience I received a call telling me about it being a good time to trade in and get a new 2015. I told them about the style and color I would want and when I I received a call telling me about it being a good time to trade in and get a new 2015. I told them about the style and color I would want and when I pulled into the lot, it was washed and ready for me to test drive. Upon deciding to purchase, my trade-in was immediately driven and the paperwork begun. I even had help cleaning out my personal belongings from my old car. Great experience overall! More

Lube,Oil and Tire Rotation Took my vehicle into service and received excellent service, shuttle ride and exactly what I' d asked for plus they notified me of failing rear wiper, Took my vehicle into service and received excellent service, shuttle ride and exactly what I' d asked for plus they notified me of failing rear wiper, which I knew about, and replaced it after contacting me . Service writer was very peasant coming in and when picking up my vehicle, which was washed. I will definitely consider John Hirsch's for future purchases, which should happen within the next couple of months. Met a manager, Donny Brown, whom I've known previously and is always a pleasure to talk with. More

Oil change, air conditioning not working I was very pleased with the service I received. I brought my 2013 Traverse in for an oil change and it was recommended that because I was at 50,000 mi I was very pleased with the service I received. I brought my 2013 Traverse in for an oil change and it was recommended that because I was at 50,000 miles that I have a transmission flush, etc... I said sure since it was recommended and looks good on records that I had it done sense I have bumper to bumper warranty!! However, my air conditioning needed a part that was not in stock and on back order, but they received that part the next week, called me and I was scheduled an appointment ASAP!! I was totally satisfied with the service department. More

oil change Brought my 2013 Chev in for service. Waited 1 1/2 hours and found out the car was done. When asked why no one found me the answer was he couldn't fi Brought my 2013 Chev in for service. Waited 1 1/2 hours and found out the car was done. When asked why no one found me the answer was he couldn't find you. Maybe they should look in the showroom where I told them I would be. Then asked if I would like a car wash initially that was not done. I have had good service before but this shouldn't happen. Simple request not complicated. Also after sending an E mail about this I have yet to receive a response. Go figure??? More

Very professional and customer focused This is the second vehicle purchased at Cambridge Motors. We have been very pleased with both purchase experiences. The service area has also been g This is the second vehicle purchased at Cambridge Motors. We have been very pleased with both purchase experiences. The service area has also been great to work with and we have never been dissatisfied with any repairs. I would do my business here again. More

Pleasant service I bring both my van and truck for oil changes! I love when I get Rachel , because she is always so pleasant and helpful!! Also I love the oil change I bring both my van and truck for oil changes! I love when I get Rachel , because she is always so pleasant and helpful!! Also I love the oil change packages! More