John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM - Service Center

I've bought 7 new trucks in the past and will continue to do so, these guys rock, I also get my service work done there as well, veihicals are never cheap to fix but these guys are usually cheaper then most do so, these guys rock, I also get my service work done there as well, veihicals are never cheap to fix but these guys are usually cheaper then most dealerships and they are super friendly and up to date. More

Pleasant, informative, went out of their way to accomodate me with a loaner while the repairs were being made. Kept me informed with any new changes and communications with the insurance company. accomodate me with a loaner while the repairs were being made. Kept me informed with any new changes and communications with the insurance company. More

I am always happy with the service i receive from I am always happy with the service i receive from Cambridge motors! This time i had a hitch put on my new truck i was in and out of there in 25 min i I am always happy with the service i receive from Cambridge motors! This time i had a hitch put on my new truck i was in and out of there in 25 min i think that is outstanding service THANKS GUY'S!!!! More

The service crew at Hirsch motors has been open and The service crew at Hirsch motors has been open and friendly from day one almost a year ago. They are quick to offer suggestions to prevent future pr The service crew at Hirsch motors has been open and friendly from day one almost a year ago. They are quick to offer suggestions to prevent future problems and just as quick to provide solutions to present problems. I have found all the employees at Hirsch to be equally as friendly and helpful. They are energetic in their commitment to explaining and showing the products they sell and honestly helpful in their explanations of things you have forgotten about the car or truck you already own. If I have service needs in the future there will be no hesitation on my part to visit Hirsch's. If it needs to go on a hoist... they got it covered. They also have great coffee and it's always fresh. The pretty receptionists always laugh at my dumb jokes (or me, it doesn't matter), and here is a little known secret about the dealership that I have never encountered before; the mens room in waiting area has heated toilet paper!!! Shazam!! this place is tops in my book, it's small town America friendly and easy to get to with no expressway traffic. More

Had to have recall work done, was in and out very reasonable amount of time. Employees were very friendly and knowledgable. Facilities were clean and comfortable for the short wait. reasonable amount of time. Employees were very friendly and knowledgable. Facilities were clean and comfortable for the short wait. More

I give this rating because the service people at John Hirsch always make me feel like I am a great customer. I am on social security and always need the lowest price on whatever I need. Jon goes above Hirsch always make me feel like I am a great customer. I am on social security and always need the lowest price on whatever I need. Jon goes above and beyond to do this for me. He just serched for tires for me that were good but in a price range I could afford. He always takes care of me and makes me feel like I am one of his best customers. I purchased my last two cars from you and now Jon takes care of all of my service work. I walk out of there feeling like I am your most important customer. The gal at the front desk is always friendly and laughs with me. Thank you John Jirsh and especially Jon. More

11-19-12 On November 1, 2012 my husband and I dropped 11-19-12 On November 1, 2012 my husband and I dropped off our 2006 Chevy Equinox at John Hirsh's Cambridge Motors to have a simple repair done (the h 11-19-12 On November 1, 2012 my husband and I dropped off our 2006 Chevy Equinox at John Hirsh's Cambridge Motors to have a simple repair done (the heat wasn't working and needed a new part that was still covered under warranty). We also asked for an oil change and to check the "Check Engine" light in the car. We received a phone call the day of drop off stating the part had to be ordered and that they would call us when the vehicle repair was completed. We did not receive a phone call from the business. Over a week went by, so my husband called them. They said that our vehicle was already picked up. My husband told them that we did not pick it up. He was put on hold and an employee went to check on it. He got back on the phone and said "oh yes, the blue equinox." My husband said it was black. So eventually we picked up our vehicle. The check engine light was still on... We got about ten miles down the road when I noticed a crack in the windshield. We called the company immediately. The employee told us that the service manager would not be in until Monday and to call back at that time. On Monday my husband called back and explained the situation to another employee. This employee told us to bring the vehicle in on Wednesday and have the manager take a look at it. We brought the vehicle in on Wednesday and they began to tell us we "hit a rock" and that it wasn't their fault. My husband told them that a rock did not hit the windshield. He was very upset but the employee was not understanding. The employee said "well sometimes when we have vehicles up on the jack the windshield stretches and can crack." My husband said "so it was you guys?" The employee said that he could not say either way. The employee told us we can leave the vehicle their to be looked at and investigated on. He also told us the check engine light would be repaired. We left the vehicle there. About 6 days later, after not one phone call, my husband called back and asked what the status was of the fix. The front desk worker (young teenager) said everything looked finished and that she would have the customer service service rep call him back. The service rep called back and said everything was fixed except for the windshield; he said he didn't know if it was our fault or theirs. He said he would talk to the manager and call us back. Instead of waiting around, my husband called John Hirsh himself. John Hirsh began to tell us that he would take care of it and would talk to the service rep and see what was going on. He stayed on the phone with my husband and said the service rep came to the conclusion it wasn't their fault. The service rep apparently talked with his manager and they said they were sure it wasn't them. So after a long three weeks we left with a broken windshield and broken LED lights. Not only is this ridiculous, the staff and manger were very rude. They could not give us a reason why it wasn't their fault. We drove from Cambridge to East Bethel, on highway 65, and did not hit anything that would cause the windshield to crack. We will NEVER go back there. This is not something my husband, who recently returned from war, needs to go through. I am upset and now have to pay $500 to get the windshield fixed. More

John kept me very informed along the way in trouble shooting my repair of the car,it took a few different attempts on different things but they fixed it, VERY happy !! they even honored a coupon from a shooting my repair of the car,it took a few different attempts on different things but they fixed it, VERY happy !! they even honored a coupon from a competitive dealer. More

Scheduling of the appointment was quick and easy. Service was done as requested,on time and as promised. Pricing was competitive. All personel were friendly and courteous. This has been true with all of my d was done as requested,on time and as promised. Pricing was competitive. All personel were friendly and courteous. This has been true with all of my dealings with this dealer. More

I chose John Hirsch's in Cambridge because of the convenience of location. But the service experience was exceptional. Everyone.....was very professional and super nice. The service department and convenience of location. But the service experience was exceptional. Everyone.....was very professional and super nice. The service department and parts department were very helpful. Job well done! More