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John Howard Subaru

4.8

166 Lifetime Reviews

1730 Mileground Rd, Morgantown, West Virginia 26508
Call (866) 219-7316

Latest Reviews

December 03, 2018

"Unprofessional disorganized and untruthful "

- Subaru fan

Receipt said they put 6 quarts in and obviously my car was way over full. I checked. Brought it back for oil consumption test in 1200 miles it had use a quart. They said it hadn’t used any oil because it was full at 5 quarts.

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Employees Worked With

Robert Redman

July 19, 2018

"Lied all the way around"

- Robin79

Was told they could get me in a car, caused me to wait almost a week to finally call and say they couldn't find anything. They was more worried about selling me a new one then a used one! They show vehicles on their lot that they don't even have, make no point to even call to tell you that said vehicle you wanted to look at wasn't even there. I didn't find this out till I drove to their lot and after 30 minutes was told we don't have that vehicle. After that they didn't even want to entertain putting me in another used vehicle they wanted to sell me a new car something I was not interested!

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Employees Worked With

Red

July 19, 2018

"Service Review"

- PJs sube

We have been treated so well by John Howard Subaru both in sales and service. Fred was our tech this time and kept us updated as were so busy took longer Very nice. They even washed our car! Great!

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Employees Worked With

Fred

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Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines