John Jones Auto Group Corydon
Corydon, IN
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Insulted was the feeling I got. Their Salem dealership sold me my present truck I drive for $15,000 2 years ago. Was looking to trade for a smaller truck. Looked at a Nissan Frontie Their Salem dealership sold me my present truck I drive for $15,000 2 years ago. Was looking to trade for a smaller truck. Looked at a Nissan Frontier they had, told them to work up the numbers. They come back offering only $2000 for my truck. Sad part is my truck is in better condition than when I bought it. Needless to say “No Deal”! More
Very Helpful and professional. I would be coming from South Carolina which is a long travel for me. Was willing to work with me by flexable time to see the car that I wanted. I would be coming from South Carolina which is a long travel for me. Was willing to work with me by flexable time to see the car that I wanted. More
Bought a used 2020 F-150 back in September. My review disappeared so I'm replacing it. It was listed as both "clean interior" and "professionally detailed" in their online listing, but I was v My review disappeared so I'm replacing it. It was listed as both "clean interior" and "professionally detailed" in their online listing, but I was very dirty inside when I showed up to look at it. During the sale I was told that they write them up like that even if they haven't cleaned them "yet". They had it a month but said they would get it detailed for me. I had to bring it back (keep in mind that this place is an hour away from my home) to have them take it to the detailer. They got it Monday at opening and returned it to me on Friday. They told that it was going to be taken to an actual detailer but had a shop guy try to clean it again. They told me this guy was great at cleaning and did the best he could. What I received somehow looked worse than when i bought it. I picked up a can of upholstery cleaner and cleaned just the console pad and made a 5 gallon bucket of water look like someone put a shovel full of mud in it. These guys are a joke, 2 attempts to clean it and they give me this? I'm now being told "Your welcome to detail your own car but per my boss we are not investing any more money it to the truck thank you for your business sorry we could not meet your expectations have a great evening" what money did they invest? My expectation was only that they would do want they said... clean the car. Photos in my google review. I have also found out after the paperwork was all done and my first bill came in that the APR was not what was agreed to. More
I paid $400 to get my GMC 1500 diagnosis. Greg was the service advisor. They couldn’t find the problem. I brought it back to John Jones to find the problem. I was told it will be another $89 Greg was the service advisor. They couldn’t find the problem. I brought it back to John Jones to find the problem. I was told it will be another $89 per hour to pay his mechanics whether my truck is fix or not. More
I went in to look at a Camaro and left with a new Jeep Gladiator.. service was amazing and will consider them for next vehicle purchase! great customer service! Gladiator.. service was amazing and will consider them for next vehicle purchase! great customer service! More
We have had an AWFUL experience with John Jones Auto in Corydon! We bought a 2016 Tahoe at the end of December, we knew that some tahoes had transmission issues so it was the first thing we asked about. Corydon! We bought a 2016 Tahoe at the end of December, we knew that some tahoes had transmission issues so it was the first thing we asked about. They said they had recently fixed this transmission gave us a warranty on the transmission, the guy in the service department told us we would have no issues with it he explained to us what they did. We have now started having transmission issues we have drove it less then 5,000 miles since we got it and only had it 3 months. We took it there today, they told us we would need to replace the transmission, they would not stand by their warranty or the work they did. We were told we bought a used car and it’s our problem. I would recommend to not use the service department and DONT buy a used car from them. More
Very impressed with the overall experience at this dealership. They were very helpful and knowledgeable about the features of my new Equinox. I also got a greaat deal. The facility was clean and al dealership. They were very helpful and knowledgeable about the features of my new Equinox. I also got a greaat deal. The facility was clean and all the staff friendly. This will be where I shop for all my future car purchases! More
VERY POOR SERVICE DEPARTMENT 2006 CHRYSLER STARTED RUNNING HOT. HAD IT TOWED TO JOHN JONES CORYDON .TOLD THE SERVICE MANAGER TERRY SAID THAT THEY WOULD TROUBLE SHOOT IT AND GIV 2006 CHRYSLER STARTED RUNNING HOT. HAD IT TOWED TO JOHN JONES CORYDON .TOLD THE SERVICE MANAGER TERRY SAID THAT THEY WOULD TROUBLE SHOOT IT AND GIVE ME A CALL .THEY TOLD ME THE HEATER HOSE WAS LEAKING AND I NEEDED A COOLING SYSTEM SERVICE I TOOK THAT AS A FLUSH. THEN FOUND I NEEDED A TIE ROD END AND A 4 WHEEL ALIGNMENT.I HAD THE CAR TOWED ON 02/20/18, DID'NT GET THE CAR BACK TILL 03/05/18. TOOK IT RIGHT BACK IN, BECAUSE IT STARTED RUNNING HOT AGAIN TERRY SAID THEY WOULD TAKE ANOTHER LOOK AT IT AGAIN. THEY SAID THERMOSTAT WAS BAD .DID NOT GET IT BACK TILL 03/10/18. THIS HAS COST ME FIRST TIME 1052.00 THE SECOND TIME WAS 282.00 DOLLARS AND ON 03/17/18 IT HAS STARTED OVER HEATING AGAIN. i REFUSE TO TAKE IT BACK TO THE JONES FOR A THIRD TIME. VIRGIL SMITH CORYDON More
I question the integrity of this dealership! I purchased a used car from this dealership and after the purchase I realised the front air ram had been ripped off and all support brackets. The car I purchased a used car from this dealership and after the purchase I realised the front air ram had been ripped off and all support brackets. The car had been up on the rack for service before the sale, they showed me the service records. When I took it somewhere to get a estimate I looked at car up on lift with the body guy and well over a 1000 dollar repair. The underneath all the support brackets broke off or gone. When I called them to let them know the car was like that it was games! I know I bought the car as is but the integrity of this dealership to sell 20,000 dollars cars with known damage really raises the question of integrity! More