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John L Smith Used Cars

West Chester, PA

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rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

October 13, 2020

John very helpful and professional very friendly totally recommend this place! No hassle very helpful would definitely do business again. Thank you so much very happy! More

by chill49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Seeds
Oct 14, 2020 -

John L Smith Used Cars responded

Chill49 We appreciate the opportunity to have earned your business, thank you for posting your review. Enjoy your new vehicle. Remember your free oil changes and lifetime Pa state inspections. Enjoy your day ! John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

October 06, 2020

John was very helpful in getting me into a car. He was tremendous is figuring out my options. Can't thank him enough for all of his help! Love my new car! More

by Jtroop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Oct 06, 2020 -

John L Smith Used Cars responded

JTroop It was a pleasure meeting you we look forward to servicing your vehicle for many years. Thank you for taking time to send in your review, we appreciate having earned your business. John R Barone Please call with any questions 610.436.4909 option 1 for sales JBarone@Smithusedcars.com

September 29, 2020

I had to move urgently back home to my family in Philadelphia To take care of two members in my family. This was an unexpected transition as my sister was diagnosed with both breast and brain cancer More

by ibu400mg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin, Stephen Cooke, John Seeds, Paul D, Armen Asdourian
Sep 29, 2020 -

John L Smith Used Cars responded

ibu400mg Thank you for your lengthy review we appreciate having you as a customer, enjoy your Lexus Hybrid. We look forward to servicing your vehicle while you are on the east coast. Thank you again for taking time out of your busy day. Hope your sis and father are ok. All the best !Welcome to our family ! John R Barone Please call with any questions 610.436.4909 option 1 for sales JBarone@Smithusedcars.com

September 20, 2020

Where do I start? John made this process seamless. He is so patient and knowledgeable. You won’t feel rushed or pressured to purchase. Thanks so much! More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Sep 21, 2020 -

John L Smith Used Cars responded

Jen It was a please meeting you, thank you for taking time to post your review. We appreciate having you as a customer. Enjoy your new BMW ! John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

September 18, 2020

Exceptional customer service from the minute I sent an inquiry about another car. The first car didn’t work out for me but John L Smith didn’t give up. They went above and beyond the call of duty to help More

by Maxashby96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin, John Seeds, Armen Asdourian
Sep 21, 2020 -

John L Smith Used Cars responded

Max Thank you stopping at our dealership, we understand that you have many choices as to where to purchase a vehicle. Thank you for the trust that you have placed in our dealership. We look forward to servicing your vehicle for many years ! John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

September 17, 2020

BOOM! I'm telling you folks get to John L Smith Inc in West Chester, PA and pick out your wheels... service department ROCKS.. Steve and crew worked it! Veeerrryyyy Haaapppppyyyy! 😁 More

by Joanne C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The fellow with the eagles mask on ??, John Barone, John Scullin, Stephen Cooke, John Seeds, Paul D, Armen Asdourian
Sep 17, 2020 -

John L Smith Used Cars responded

Joanne Thank you for sending in your review, we appreciate having you as a customer !! Boom Right Back You John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

September 16, 2020

Very nice people and great place i highly recommend this place they work with you and are understanding come down and drive in style folks More

by darrenlmorris21
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin, Stephen Cooke
Sep 16, 2020 -

John L Smith Used Cars responded

Darrenlmorris21, Thank you for your review we appreciate having you as a customer, thank you for the opportunity. Should you need anything please reach out. John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

September 03, 2020

Where do I start... A simple phone call, short online application, set up an appointment for test drive, not one, but two vehicles running and waiting when I arrived! Woohoo Kudos to the sales departmen More

by Joanne C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farmer's Insurance Agent, Belinda Benton, John Barone, John Scullin, John Seeds, Armen Asdourian
Sep 16, 2020 -

John L Smith Used Cars responded

Joanne Where do I start? You have been a great customer for many years ! We enjoy every time you come in the dealership, your always smiling. Thank you for being a great customer we appreciate you. John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

September 01, 2020

John was good working with him again he knows what I’m looking for...good job Thanks so much for putting me back on the road More

by Mslkp1126
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Sep 16, 2020 -

John L Smith Used Cars responded

Mslkp1126 Thank you for taking time out of your busy day to post your review. We appreciate you and we will continue to earn your business for many years.Enjoy your new ride, remember your FREE oil changes and Lifetime FREE inspections. John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

August 31, 2020

They had the car we wanted at the price we could afford and made the whole fast, painless and trouble free. Thanks to John and the whole staff at John L Smith Inc. Michael and Margaret More

by michael c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Sep 16, 2020 -

John L Smith Used Cars responded

Michael, We appreciate having you as a customer and we look forward to servicing your vehicle for many years. Thank you for your review we appreciate your feedback it means a lot. John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

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