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John L Sullivan Dodge Chrysler Jeep RAM

Yuba City, CA

2.9
131 Reviews

950 Harter Parkway

Yuba City, CA

95993

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131 Reviews of John L Sullivan Dodge Chrysler Jeep RAM

May 19, 2022

Great service, friendly, fast and professional. Will try to have all my service done here. More

by Ramowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cozette lambert
May 31, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Hello, it's wonderful to see you received great service while visiting. See you next time!

May 10, 2022

Jose and Nick provided great friendly service. They worked with us and we’re able to get us the vehicle that we wanted. More

by cfranco071478
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose and Nick
May 31, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Hello, we're pleased to see Jose and Nick provided great service during your visit. See you next time!

April 22, 2022

This was my first visit with my 2018 Chrysler 300. I recently moved from the Red Bluff area. They were very thorough with my car maintenance. Nice service area. Great staff. More

by twinnj66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Flores, Ashley Shogren & Jacob McGuire
May 03, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Hello, we appreciate this awesome feedback and hope to work with you again in the future!

April 17, 2022

Very professional, just got my second vehicle from them. Highly recommend these guys for your next purchase. More

by bsrobins6@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ahment
May 03, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Hello, congrats on the vehicle! We appreciate your continued loyalty and your recommendation. See you again next time!

April 16, 2022

Was lied to about things I specifically asked about. Spent 55 thousand on a car that only has one transponder key. Things in car don’t work when after we left dealership. Was lied to about my trade in v More

by Joe A
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance guy
May 04, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Hi Joe, thank you for sharing your feedback. I regret to learn about your vehicle’s concerns after and I apologize if this has caused any inconvenience for you. I would like the opportunity to speak with you about this in further detail. Please contact me at your earliest, thank you. Michelle Serpa michelleserpa@lithia.com Customer Relations Manager

April 04, 2022

Excellent service and my service advisor gave me all information service Jacob is the best! More

by Brodieep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob service advisor
May 03, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Hello, we're pleased to see Jacob provided you with excellent customer service during your visit. See you next time!

March 18, 2022

I was very happy with the service I received at John L Sullivan Dodge in Yuba City. They even cleaned the truck which was a nice surprise. More

by Caltransguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept. Tech, Drew Ahment
Mar 21, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

It was our pleasure to assist you! Thank you for choosing John L. Sullivan Dodge Chrysler Jeep RAM and for stopping by to share your experience. Drive safely until we see you again!

March 18, 2022

Jeep Wrangler went in for ball joint’s and alignment along with an oil and filter change. Had it for 4 days and didn’t even do the oil and filter service, it was to be done in 2 days. No contact unless More

by K. S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua
Mar 21, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

I sincerely apologize your oil change and discount slipped through the cracks and that this situation has cost us your business. We value every client and are disappointed that wasn't clearer. I will share this feedback with my team to ensure we're delivering the thorough and accommodating service we aim for, but if you'd like to discuss this, please give me a call. I would be glad to have a conversation and make this right as best I can. Kindly, Toby Van Horn - Service Manager - 530-742-6406 ext 5840

March 16, 2022

I was able to walk in and get my Jeep serviced while I waited. They were efficient and very pleasant. Great job More

by Kbinse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cozette
Mar 16, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

We appreciate your business and your review! Thanks from the John L. Sullivan Dodge Chrysler Jeep RAM Team, Kbinse!

March 07, 2022

Excellent service, my repairs were fixed quickly they over performed, in their duties to fix my Ram 2500 More

by Jtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Gregg
Mar 07, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

We're glad we could get your RAM 2500 repaired and road-ready in a timely fashion! Thank you for the tremendous review and for trusting John L. Sullivan Dodge Chrysler Jeep RAM with the job - we appreciate you!