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John Lee Nissan

Panama City, FL

4.9
531 Reviews
Call Dealership (850) 763-6575

120 East 23rd Street

Panama City, FL

32405

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531 Reviews of John Lee Nissan

June 03, 2024

No problem with sales department, but service department could careless if you bring in your vehicle for basic services. Made an appointment for oil change and basic check up. Show up for appointment on ti More

by Sorry Nissan
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Loyless, Teresa Manders
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Jul 06, 2024 -

John Lee Nissan responded

Thank you for bringing this to our attention. We apologize for the disappointing experience you had with our service department. Providing excellent customer service is our priority, and it's clear we fell short during your recent visit. Your feedback is valuable to us, and we will address this issue internally to ensure it doesn't happen again. We appreciate your past business and apologize for any inconvenience caused. Should you reconsider in the future, we would like the opportunity to provide you with the service you expect and deserve. Best regards, The John Lee Nissan Team

May 29, 2024

Klayton was extremely helpful and professional. The sales staff were very friendly and concerned about my buying experience. More

by stumpdarrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Klayton Dillard
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Jul 06, 2024 -

John Lee Nissan responded

Thank you for your 4-star review! We're glad to hear that Klayton provided you with helpful and professional service during your visit. Our sales staff strives to ensure a friendly and positive buying experience for every customer. If there's anything more we can do to enhance your experience, please let us know. We appreciate your feedback and look forward to assisting you again in the future. Best regards, The John Lee Nissan Team

May 19, 2024

Enjoyed the adventure of buying a new vehicle. "E" made the process simple and everything was accomplished in a timely manner. More

by sharpe20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes, Etoiel Walker
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Jul 06, 2024 -

John Lee Nissan responded

Thank you for your review! We're delighted to hear that "E" made your new vehicle purchase adventure enjoyable and straightforward. We appreciate your feedback and are here to assist you anytime. Best regards, The John Lee Nissan Team

May 17, 2024

Anton handled my financing seamlessly. Thank you! He's excellent! Follow-up was great, no stress at all. Very pleasant More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Etoiel Walker, Anton Novikov
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May 12, 2024

John Lee Nissan is the best dealership in Panama City. Instead of buying a vehicle out of town I tried them and I received the best apr and better trade in value. Five stars More

by Keithdavis121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fensay Frazier
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April 28, 2024

Bought 3 trucks and a car there. Etoil Walker has done the last 3 purchases. Etoil, GM Erasmo, Jackie Buell, Strother Hill, Mike Schweers and Cerina Turner are ll great at their jobs More

by lourdes62197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strother Hill, Etoiel Walker, Mike Schweers, Cerina Turner, Anton Novikov
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April 23, 2024

Adrian helped us with our purchase. He made the process go as smoothly as possible. Very courteous and professional. I highly recommend him and the dealership. More

by fhssec
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia
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April 09, 2024

Adrian is Awesome! !! Excellent customer service skill beyond my expectations! He will make your experience as painless as possible.. He has proven than over and ive More

by Tammierail1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian , John McClean
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April 08, 2024

Joseph Harris & the team at John Lee Nissan are fantastic. We had great customer service and Joseph made our Titan purchase super easy. More

by djacks25
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Harris
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April 01, 2024

Just purchased a Jeep from John Lee Nissan and just want to express the great service we received from our Sales Rep Jermal Tolver. He was so kind and very knowledgeable. Great working with him to make ou More

by Gracied1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermal Tolver
Report | Print
Apr 05, 2024 -

John Lee Nissan responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Jermal provided you with excellent service and made your purchasing process smooth and enjoyable. We truly appreciate your recommendation, and we'll be sure to pass along your kind words to Jermal. If you ever need anything in the future, don't hesitate to reach out. Welcome to the John Lee Nissan family!

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