John Thornton Buick GMC

I inquired about a specific vehicle on cars.com. I receive useless emails from Kathryn Harris, Internet Sales Specialist, with no specific information about the vehicle I was interested in. I replied receive useless emails from Kathryn Harris, Internet Sales Specialist, with no specific information about the vehicle I was interested in. I replied letting her know she did not answer my question. Now after months of continued annoying sales emails, but never a personal response I am posting this review. More

Horrible sales experience don’t buy from them. They told me I couldn’t buy a new Yukon from them because I wouldn’t use them to finance. I was told by AJ that cash isn’t king finance is key. Wow instead of me I couldn’t buy a new Yukon from them because I wouldn’t use them to finance. I was told by AJ that cash isn’t king finance is key. Wow instead of taking cash in hand they would rather wait to collect money off of someone that has to get a higher interest rate. In all my 44 years I have never heard of anything like this before. Thank you all for wasting my time I could have went to a different dealership instead. Now the other dealership Yukon is sold but atleast they are willing to look for me another one. Customer service isn’t key there so if you expect to be treated equally you won’t find it at this dealership. More

Great service and friendly sales rep. Had to wait to long to get vehicle ready for pick up after letting salesperson know that we will be picking up vehicle the next day or next day after that. to get vehicle ready for pick up after letting salesperson know that we will be picking up vehicle the next day or next day after that. More

Very dishonest and not friendly. When they sale you a car they don’t care about helping you anymore. All they care about is making a sale. They were making fun of a customer I guess they didn’t think I could they don’t care about helping you anymore. All they care about is making a sale. They were making fun of a customer I guess they didn’t think I could hear them. More

The most amazing experience! Omg! Wow! Wow! Wow! If you need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’al need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’all are the real MVPs!! What a squad! More

Salesman Anthony was particularly refreshing. He was calm, helpful, knowledgeable and did not push the sale. He was a pleasure to get to know and to work with. calm, helpful, knowledgeable and did not push the sale. He was a pleasure to get to know and to work with. More

Very pleasant experience buying from this dealership. Salesman (Bill Kent) was very patient and knowledgeable throughout the process. Bill was very professional courteous to my family and made the “first Salesman (Bill Kent) was very patient and knowledgeable throughout the process. Bill was very professional courteous to my family and made the “first car” experience for my son one to remember More

Accessory installation no problems. Everything went smoothly. Everyone was very nice stopping to ask if I wanted water or anything. Very pleasant experience. Would recommend highly smoothly. Everyone was very nice stopping to ask if I wanted water or anything. Very pleasant experience. Would recommend highly More

Dealership had the exact vehicle I was looking for. My salesman was friendly, efficient and the purchase went smoothly. I was very pleased with the entire experience and would recommend anyone looking for salesman was friendly, efficient and the purchase went smoothly. I was very pleased with the entire experience and would recommend anyone looking for a new or used vehicle to start here. More

Great dealership always friendly and willing to take time with you. Prices are what they tell you up front. I will continue to do business with this dealership. with you. Prices are what they tell you up front. I will continue to do business with this dealership. More