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John Thornton Buick GMC

Carrollton, GA

4.7
428 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 428 reviews

February 09, 2021

Bill was extemely knowledgeable and nice to work with..delivery guys were top notch! It was a great experience! Nice to know great customer service still exist! More

by BCGARDNER5650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kent
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Bill and the rest of our team were able to assist you with a great experience purchasing your vehicle.

February 09, 2021

Steven helped me get right in due to my being late for my appointment. He explained what in addition to my requested service was required, and the cost for doing so. I was treated in a courteous and professi More

by JTGILBERT2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Fordham, Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

We are so glad that Steven could assist you with keeping your vehicle well maintained and on the road. Thank you for your review!

February 08, 2021

I was very pleased with the service me and my wife received at this dealership. Bill was very patient with us as we were trying to decide on a vehicle to purchase. Big thanks goes out to the new car s More

by kgrier9321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood, Bill Kent
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your recommendation! We are so glad that Bill, Ryan, and Shannon were able to assist you with finding the best vehicle for yall. Enjoy your new vehicle.

February 07, 2021

As my wife and I were waiting on finance manager, I told her this was the easiest experience I’ve had trading trucks. Mr. Teal was great to work with. More

by rdgarner62@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We strive to make the vehicle purchasing experience an enjoyable one and are so glad that Nathan could help give you that experience.

Feb 13, 2021 -

rdgarner62@yahoo.com responded

Great experience, I’ve never traded so quickly. Salesman Teal was awesome.

February 06, 2021

Very pleased with the service today just dropped in with no appointment for a screw in my front tire they were very polite and more than willing to fix my truck and I was on my way. More

by tim dyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to help keep you on the road.

February 05, 2021

Very good buying experience. No pressure from Shane. He directed me to the type of vehicles that I was interested in until I found the one that suited my needs. I have since told a friend of mine who is lo More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your recommendation! We are so glad that Shane was able to assist you with finding the vehicle that worked for your needs.

February 05, 2021

Was totally satisfied with my purchase, from start to finish. Isabelle handled my purchase with complete professionalism and attention to my needs. Thanks to all! More

by MARKZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isabelle Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that our team could assist you with your purchase and provide a satisfactory purchasing experience.

February 04, 2021

I think this dealership is slightly above average. The staff seem nice but no one seems to want to go above and beyond. I bought a brand new Buick and I bring it to the dealership to get the BEST care f More

by just4shyanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback. We always appreciate the opportunity to improve as a team and dealership.

February 04, 2021

Got there a little early but, still took us in. Got done in a timely manner. Did very good job. I'm very satisfied with the service on the truck More

by windomsalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to assist.

February 04, 2021

Eric was amazing. He listened to me when I suggested that he test drive my car after the repair. He told me to bring it back. He went the extra mile to give me a loaner because my car needed more work and my More

by robind0564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Eric was able to get your vehicle repaired and keep you on the road during the process. Enjoy your vehicle.

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