John Thornton Buick GMC - Service Center
Carrollton, GA
238 Reviews of John Thornton Buick GMC - Service Center
I am very pleased with the service I have received, very professional. Apportioned are taken on time and service advisor kept me updated. Thanks for taking care of my safety in my vehicle. professional. Apportioned are taken on time and service advisor kept me updated. Thanks for taking care of my safety in my vehicle. More
Would be a 5 but after tire rotation the left tire pressure stopped working. This should have been replaced at dealership cost. Disappointed with that only. Looking forward to that part being replaced pressure stopped working. This should have been replaced at dealership cost. Disappointed with that only. Looking forward to that part being replaced. Why should customer have to assume the cost. It was working when I drove it in for service. More
I dealt with Steve he was very courteous and professional. Got my car in kept updated i thoughthe very good appreciate the good customer service professional. Got my car in kept updated i thoughthe very good appreciate the good customer service More
Excellent service! Very friendly staff! Enjoyed working with Eric on my service. Very knowledgeable about how my Denali works. Fast turnaround time. Will continue to work with this team. with Eric on my service. Very knowledgeable about how my Denali works. Fast turnaround time. Will continue to work with this team. More
Awesome friendly service staff!! Oil changes usually Awesome friendly service staff!! Oil changes usually take over an hour. I guess this is normal? Seems like a long time when you are waiting. Awesome friendly service staff!! Oil changes usually take over an hour. I guess this is normal? Seems like a long time when you are waiting. More
Virtually all my service related contact with employees occurred with Tanya Byers. Tanya was extremely courteous to me. She explained everything that I ask her to explain. In no way do I mean to be crit occurred with Tanya Byers. Tanya was extremely courteous to me. She explained everything that I ask her to explain. In no way do I mean to be critical toward any other service related employee! I just had minimal contact with them. More
Friendly and fast service make them a pleasure to deal with and far superior to other dealerships. I drive 50 minutes just have my service done by John Thornton Cadillac. with and far superior to other dealerships. I drive 50 minutes just have my service done by John Thornton Cadillac. More
Easy to schedule friendly greeting took my car right away protected the seats and did all requested work in a timely fashion. Waiting area was clean and social distancing was adequate protected the seats and did all requested work in a timely fashion. Waiting area was clean and social distancing was adequate More
Very friendly staff get the job done when they say your car will be ready when they say they going to call they do do everything to help car will be ready when they say they going to call they do do everything to help More
Brandon went out of his way to help me when I made the appointment to get my truck serviced and the lady at the service desk was very helpful and nice appointment to get my truck serviced and the lady at the service desk was very helpful and nice More