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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,356 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,356 reviews

October 01, 2021

I told them what i wanted. Let them know tjat i did not want to drive out there unless they got me all the terms i would agree to. Once they did that, sale was do e even before i tsst drove the car More

by reginald.dennery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 11, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad we could assist you with your purchase.

October 01, 2021

The staff is awesome! Dino and Derrick made the buying process easy! Also, they're honest, and professional More

by S.Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill
Oct 11, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad we could provide a great purchasing experience.

September 30, 2021

My sales agent was knowledgeable and efficient! He worked for my needs and completed our transaction quickly. More

by sherry.n
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are so glad we could provide a great purchasing experience.

September 27, 2021

I had wonderful experience with the whole transaction from the salesman to sales manager to finance More

by stinsondouglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Hill
Oct 11, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so happy our team could assist you with your purchase.

September 24, 2021

Had some trouble with my truck just before going on vacation. I told this to Jarod Powell, the repair associate, and wouldn't be back for a week or more. I authorized the initial cost estimate so they More

by mforest70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

John Thornton Chevrolet responded

Thank you for trusting us with servicing your vehicle while you were on vacation. We appreciate the feedback and are so glad we could help.

September 24, 2021

Slowest service ever even with an appointment. Was told it would 2 and a half hours it turned out to be 4. No respect for my time and no updates given on the progress of my service. More

by plj2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reginald Widener
Nov 12, 2021 -

John Thornton Chevrolet responded

We strive for our customer full satisfaction. We appreciate your patience as we do want to do a great job for you. Thanks for your feedback. I will let our service manager know of your input.

September 22, 2021

Great service as usual! I always have a great experience coming to John Thorton Chevy Service Dept. Matt was great! More

by taitanoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Sep 25, 2021 -

John Thornton Chevrolet responded

Thank you! We are always happy to assist.

September 21, 2021

Always great service and great experience I won’t go to another dealership for service. More

by BLUECONQUEST88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

John Thornton Chevrolet responded

Thank you for trusting us to keep your vehicle running smoothly. We appreciate it!

September 20, 2021

Excellent attitudes which made it easy to ask questions about the work that would be done. Didn't take long at all to pick up vehicle. Had a problem with the car after picking it up but Bill, in the body More

by alisahudson1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, body shop
Sep 25, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad our body shop was able to assist you with your vehicle repairs.

September 20, 2021

They gave my sister and me a great deal. They seem to be very honest. More

by rudysanderson65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad we could assist you with your purchase and hope you both enjoy your new vehicle.

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