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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,356 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,356 reviews

June 30, 2021

Process was smooth and painless. Great work by the installers. RJ was great and I would highly recommend JTC to anyone. Thanks for making my experience great. More

by Alabama Is the greatest football team of all time
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Matthew Strickland, Eric Rivera
Jul 13, 2021 -

John Thornton Chevrolet responded

We are so glad that we could provide a great, smooth experience!

June 30, 2021

Fred Gamble made my new truck purchase an excellent experience. More

by jones.harris03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

John Thornton Chevrolet responded

We're so happy to hear that. Enjoy your new truck!

June 28, 2021

Mike at the service Dept was very professional and helpful More

by sulclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
Jun 29, 2021 -

John Thornton Chevrolet responded

Thank you! We are happy to help.

June 27, 2021

Great customer service and I love how everyone greeted us with a smile More

by mrscook2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin (Finanical Manager)
Jun 29, 2021 -

John Thornton Chevrolet responded

Thank you! Our team strives to be helpful and welcoming.

June 26, 2021

Great service with very helpful representatives and sales associates. Overall 5 stars! More

by wilson102924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Gomez
Jun 29, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad we could provide a great experience.

June 22, 2021

Very helpful! However I'm still waiting on my truck More

by derekcollier85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jun 29, 2021 -

John Thornton Chevrolet responded

Thank you! We appreciate your patience waiting for your vehicle to arrive.

June 22, 2021

I would not use Internet sales with this dealer again. Too slow. In person dealing was excellent. More

by glennpmarcel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Gomez, Cody Hill
Jun 29, 2021 -

John Thornton Chevrolet responded

Thank you! We appreciate your feedback.

June 22, 2021

They were extremely nice and took my vehicle right away. I was able to get my car fixed faster than the estimated time and the service fee was reasonable compared to the other shops I contacted for the same More

by JAQUELAHARDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Jun 29, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We strive to provide great service to get you and your vehicle back on the road.

June 19, 2021

I e-mailed about a vehicle I saw on the website and received a message back that it WAS still available and would I like to come in today for a test drive. I drove over 45 minutes to get there, only to More

by Shdaw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alan Delgado
Aug 03, 2021 -

John Thornton Chevrolet responded

Thanks for your review. The new vehicle was in transit and not in stock. It was available for sale. We apologize on the miscommunication by the representative. We certainly tried to see if there was a second option for you, because your time is very valuable to us. Unfortunately, there was not another option for you in stock. Vehicles that are in stock are fully pictured and communication between the factory is at an all time high to lessen the chance of this happening again.

June 18, 2021

Service is and always been great, from the 1stDay I Service is and always been great, from the 1st Day I walked into the dealership, am planning on purchasing a pickup truck in the near future will be More

by shirlywinston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Jun 22, 2021 -

John Thornton Chevrolet responded

Thank you! We appreciate your business and are always happy to help in anyway we can.

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