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John Thornton Chevrolet
Lithia Springs, GA
3,397 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,397 reviews
August 13, 2020
The buying experience at Thornton Chevrolet was awesome. I had Billy as my sales associate. He didn’t pressure me into buying, but wanted to be sure I had the truck I both wanted and that was right for me. I had Billy as my sales associate. He didn’t pressure me into buying, but wanted to be sure I had the truck I both wanted and that was right for me. He answered my questions with his years of Chevy knowledge and guided me through the process in a fair, professional way. Outstanding customer experience and top notch customer service. More
by JUSTINSilverado
Verified Customer
August 13, 2020
Excellent Service Got in fast. Advisor was friendly and knowledgeable, Technicians did an exception fixing my issue. Took a little longer than expected job the job to b Got in fast. Advisor was friendly and knowledgeable, Technicians did an exception fixing my issue. Took a little longer than expected job the job to be completed, but in the end these guys were great. More
by DALEWILLIAMS2
Employees Worked With
August 13, 2020
Can really tell that the company is only about closing the deal, and not about customer's feelings or satisfaction. They endangered my safety as well as my family's yet tried to blow it off. No harm no the deal, and not about customer's feelings or satisfaction. They endangered my safety as well as my family's yet tried to blow it off. No harm no foul. More
by Larry G
August 12, 2020
Quick and to the Point! Superb customer service, and quick turn around-time! I went by yesterday without an appointment. As soon as I got there I was greeted, and the repairs Superb customer service, and quick turn around-time! I went by yesterday without an appointment. As soon as I got there I was greeted, and the repairs were done in record time. Tim told me to give it 2 hours for the repairs. I thought, only 2 hours without an appointment, great! To my surprise my car was ready in much less time, and I was well on my way! Thanks for the awesome customer service! More
by amiller
Employees Worked With
August 12, 2020
Blazer Great place to buy a car. Friendly please. Great dealership with good prices on all their car and trucks. Would recommend the dealership to anyone w Great place to buy a car. Friendly please. Great dealership with good prices on all their car and trucks. Would recommend the dealership to anyone who needs a good car. More
by pacwilks
Employees Worked With
N/A
August 12, 2020
Great experience. Nice salespeople, nice management. Overall a really top notch operation. In and out quickly for a truck purchase. I would buy from John Thornton again. Overall a really top notch operation. In and out quickly for a truck purchase. I would buy from John Thornton again. More
by jwkingcontracting
August 12, 2020
Jarrod in the service department always takes great care of everything for me and makes the visit to the dealership a very pleasant experience. Could not be happier. of everything for me and makes the visit to the dealership a very pleasant experience. Could not be happier. More
by jdmcdade
August 11, 2020
Glad for appointments! Glad they have appointments for oil changes! Hate that bogus extra "shop charge for repair order" of $4.79 they started adding on to any service...it Glad they have appointments for oil changes! Hate that bogus extra "shop charge for repair order" of $4.79 they started adding on to any service...it's a mystery to me. More
by BLACKSTOCKJIM
Employees Worked With
Roderick Passmore was very friendly and knowledgeable.
August 10, 2020
Disappointed! Serviceman wasn't friendly...after the amount of money spent still have a check engine light on!I won't be back to them! amount of money spent still have a check engine light on!I won't be back to them! More
by T.MAG33
Employees Worked With
August 08, 2020
Worst service ever. I am so disappointed in this hometown dealership. Waiting 3 hours for an oil change and tire plug is not acceptable. Disappointed hometown dealership. Waiting 3 hours for an oil change and tire plug is not acceptable. Disappointed More
by bluandkip
Employees Worked With
Mike Cuquejo
