John Thornton Chevrolet

Skeptical of services received I brought my car in because it was sounding and driving different than what I am used to. I shared with them the check engine light came on briefly. T I brought my car in because it was sounding and driving different than what I am used to. I shared with them the check engine light came on briefly. They came back with a potential reason for the problem and serviced the problem, but when I drove my car it was exactly the same. I took it to another service provider and they diagnosed a completely different problem and now it is fine. I spent $400 fixing something that may or may not needed fixing, but if they had drove the vehicle after rendering the services they would have known what they attempted to fix had not been fixed. I wish I had followed my first instinct and taken it somewhere else. This isn't the first time this has happened where I had to question whether or not what they were telling me is accurate. I was also annoyed to get a call from a sales representative while my car is in the shop asking if I wanted to buy another car instead. I know that is standard practice. I still don't like it. More

Terrific! Shantell was the salesperson I had the pleasure of dealing with. She was friendly and patient! I would definitely buy another car from her! 10/10 Shantell was the salesperson I had the pleasure of dealing with. She was friendly and patient! I would definitely buy another car from her! 10/10 More

Best one yet Brought my vehicle in with radio and climate issues for the seats. The problem was identified, part ordered. Once it arrived came in for replacement, Brought my vehicle in with radio and climate issues for the seats. The problem was identified, part ordered. Once it arrived came in for replacement, it took longer than expected a rental was provided and car was completed late afternoon. I picked it up and everything has been working better than ever. Thanks, Travis More

Happy Customer Appreciate you guys... The People were extremely nice and Helpful, Dino stayed on his job to see that I was comfortable and satisfied with my choice o Appreciate you guys... The People were extremely nice and Helpful, Dino stayed on his job to see that I was comfortable and satisfied with my choice of selection! More

Not Satisfied The service department is poorly ran. I made a 9 am appointment and dropped my vehicle off the night before so that my vehicle would be a priority at The service department is poorly ran. I made a 9 am appointment and dropped my vehicle off the night before so that my vehicle would be a priority at best. My vehicle was not touched at all, not even a diagnostic. The parts that service said I needed was not there either. Why would you set an appointment for someone's vehicle that they need for work and you do not have or do not event look at the vehicle? My vehicle would have been there 48 hours or more. Parts should be checked first and appointments made second. Very frustrating. More

Great Service and Friendly People Jarrod Powell always takes care of my automotive service needs in a prompt and courteous way. He always finds a way to work me into the schedule for Jarrod Powell always takes care of my automotive service needs in a prompt and courteous way. He always finds a way to work me into the schedule for a quick in and out service with no issues. Way to go Jarrod!! More

Fast and Friendly Came in for a couple things (fuel filter and a noise from the front of the car) and they had me back on the road within a day (had to special order th Came in for a couple things (fuel filter and a noise from the front of the car) and they had me back on the road within a day (had to special order the parts). Got to ride with the shop foreman to point out the noise and he made me feel like he genuinely wanted to get to a proper fix. I appreciate that. Most times when you go the dealer, the "problems" with your car go away before the tech looks at it. The tech I rode with wanted to make sure he knew what my issue was so he could diagnose properly. More

AWESOME SERVICE AND VERY FAST! I LOVE IT !!! The service dept is the best they always tell you what your vech is in need of all of the fluids are topped off, the techs are helpful I LOVE IT !!! The service dept is the best they always tell you what your vech is in need of all of the fluids are topped off, the techs are helpful and friendly and the service is fast!!! The mornings are when I book appointments and im in and out! More

Great Experience. The entire purchasing process was easy and transparent. All of my questions were answered to my satisfaction. I would definitely recommend this dealer The entire purchasing process was easy and transparent. All of my questions were answered to my satisfaction. I would definitely recommend this dealership to friends and family. More

Automotive Service John Thornton Chevrolet does a very good job with courtesy. Someone is always available to help you, and it makes asking questions easy. The employees John Thornton Chevrolet does a very good job with courtesy. Someone is always available to help you, and it makes asking questions easy. The employees are knowledgeable and friendly. More