John Thornton Chevrolet

Walk-In I needed one of the front headlight bulbs replaced. I didn't have an appointment, The customer service person was told what was wrong and I went int I needed one of the front headlight bulbs replaced. I didn't have an appointment, The customer service person was told what was wrong and I went into the waiting room until the car was ready. I know I was in and out of your center in less than one hour and that was definitely very much appreciated. Thank you for being so prompt in servicing me without an appointment. More

Horrible My car was not serviced before I purchased it three weeks ago they didn’t want to do the work to repair the issues of the air conditioning and the sme My car was not serviced before I purchased it three weeks ago they didn’t want to do the work to repair the issues of the air conditioning and the smell of gas More

Oil Change I called to schedule an oil change. I found out that the service advisor I have talked with for 15+ years was no longer there. I talked with another o I called to schedule an oil change. I found out that the service advisor I have talked with for 15+ years was no longer there. I talked with another one. When I went in for the appointment, I was directed to the "person that schedules the oil changes". The work was performed and as always, completed to my satisfaction. The point here is that I have now lost contact with a single point of contact for my service needs. This was very displeasing to me. I would like to have a "single point of contact" for all my service needs. More

We had a great experience at the dealership. All the people were very courteous and knowledgeable. I would recommend this dealership to my friends. They work really hard to please the customer an All the people were very courteous and knowledgeable. I would recommend this dealership to my friends. They work really hard to please the customer and make them happy. More

Awesome and Awesome Experience The service was fast, the entire staff was awesome. Everyone was truly helpful and willing to make the service visit an excellent experience. I was i The service was fast, the entire staff was awesome. Everyone was truly helpful and willing to make the service visit an excellent experience. I was in and 15 minutes later I was ready to go. Love it. More

The salesperson was awesome. The sales lady was quite nice. But the back-office finance and all Administration horrible. I never received my warranty. I never received a copy of m The sales lady was quite nice. But the back-office finance and all Administration horrible. I never received my warranty. I never received a copy of my sale by mail just not happy at all and will never come back here again. More

Awesome Experience I had an amazing experience and will definitely recommend this dealership to everyone I know that is interested in purchasing a new vehicle. Teamwork I had an amazing experience and will definitely recommend this dealership to everyone I know that is interested in purchasing a new vehicle. Teamwork makes the dream work. More

Great service enjoyed my experience buying a new truck. I would recommend this dealership to my friends and family. All the folks i came in contact with were extrem enjoyed my experience buying a new truck. I would recommend this dealership to my friends and family. All the folks i came in contact with were extremely friendly More

Great Customer Service Everyone was very nice. My sales person was Shantell Peoples. She is amazing. If you are blessed to have her as your sales agent, you won't be disappo Everyone was very nice. My sales person was Shantell Peoples. She is amazing. If you are blessed to have her as your sales agent, you won't be disappointed. She goes above and beyond to help you. She stayed in constant communication with me for a month. Even when i was indecisive and had thoughts of buying elsewhere. She is very honest, keeps her word, will answer all your questions and doesn't believe in wasting your time. Trust me, ask for Shantell, you can't go wrong with her. She is the reason i went with Chevrolet over other dealerships. I did not deal with Ash much but he was also great. He is who you will deal with if you decide on lease vs finance. Keep up the good work guys. More

Great experience I had a great buying experience while at John Thornton Chevrolet. The sales staff and management was very helpful and friendly. They we able to help m I had a great buying experience while at John Thornton Chevrolet. The sales staff and management was very helpful and friendly. They we able to help me with all my needs. More