John Thornton Chevrolet

Good experience, would recommend Good customer service, they have some of the best prices around, I drove down from Tennessee just to do business with them, highly recommend! Great co Good customer service, they have some of the best prices around, I drove down from Tennessee just to do business with them, highly recommend! Great company More

Nothing is impossible! My auto situation was one of challenges and frustration, although I had adequate transportation it was time for me to acquire something that would bet My auto situation was one of challenges and frustration, although I had adequate transportation it was time for me to acquire something that would better suit my family. I truly dreaded the process yet despite my apprehension; I arranged an appointment at John Thornton, unaware there was a blessing waiting for me. I had a delightful experience from the moment I arrived. A team of professionals were already assigned and prepared for my situation. They consistently delivered beyond my expectation. They all displayed great team player abilities, proactively sharing their expertise to achieve outstanding results. I would like to recognize each of them and personally thank them for their professionalism and dedication. Jessica: A cheerful young woman with a positive attitude eager to work with me and get the process started. She demonstrated a genuine interest in listening to my requests. Dino: A gracious man with a charming smile and exceptional customer service. He was the first person I encountered when I arrived. He ensured that I was where I needed to be and kindly introduced me to my salesman. During the latter part of the process, Dino also assisted with an issue resolution. Kris: A very courteous and attentive young man who listened intently; taking the time to fully understand my concerns while explaining the process. He is insightful and patiently answered every question while effectively addressing my dilemma. As problems arose and plans changed, he adapted well easing my fears with encouragement. He was supportive at every step, offering feedback and proposing options that aligned with my expectations. He was awesome! Charice: A very nice person who is patient and relentless, she’s amazing. Charise possesses an exceptional understanding of what is required of both parties for mutual satisfaction. She is quite resourceful with invaluable skills to transform difficulties into opportunities. Mike: A compassionate man who is pleasant and friendly, who showed empathy toward my situation and diligently worked toward a positive resolution. He demonstrated admirable leadership abilities with the team collaboration of expertise, together they devised a strategy to produce a favorable outcome. These individuals are an asset to the company. They are talented, respectful to clients and loyal to the business, consistently offering their best. I am grateful for them and I will continue to share my experience. Thank you all! More

Great selection and service I found this dealership thru USAA Auto Buying Service - Don was very helpful and I was able to find a truck to fit my needs at a good price. I found this dealership thru USAA Auto Buying Service - Don was very helpful and I was able to find a truck to fit my needs at a good price. More

Great Sales Service , Don Cogman approached me as I pulled up in the lot. I thought the initial customer service greeting was exceptional. He also listened to my concer , Don Cogman approached me as I pulled up in the lot. I thought the initial customer service greeting was exceptional. He also listened to my concerns and his approach was welcoming. More

Thornton Chevrolet really cares about your car. The guys at this dealership really helped me. No one else could figure out what was going on with my car, but they did. They were always kind and kept The guys at this dealership really helped me. No one else could figure out what was going on with my car, but they did. They were always kind and kept me in the loop. I definitely reccomend this place. Tim Yates is amazing! More

Oil change and tire rotation Time for my oil change and tire rotation. I had made an appt. for Fri. they took my truck right away. They were through within one hour Time for my oil change and tire rotation. I had made an appt. for Fri. they took my truck right away. They were through within one hour More

THIS IS GARBAGE THIS CAR HAS BEEN PARKED OR AT DEALERSHIP ITS TO MUCH NOW IT HASN'T WORK FOR THE DAY IT WAS PURCHASES. AT THIS POINT NEED SOMETHING ESLE THIS CAR HAS BEEN PARKED OR AT DEALERSHIP ITS TO MUCH NOW IT HASN'T WORK FOR THE DAY IT WAS PURCHASES. AT THIS POINT NEED SOMETHING ESLE More

Excellent Service Service always done timely and correctly. Easy to get an appointment to get service done. Bryon Steinke is an excellent service writer. Would only go Service always done timely and correctly. Easy to get an appointment to get service done. Bryon Steinke is an excellent service writer. Would only go elsewhere in an emergency. Larry Roebuck More

Great place Easy to work with. Takes time to help customers. Good selection. Makes sure customers understand all features of vehicle And everything offe place Easy to work with. Takes time to help customers. Good selection. Makes sure customers understand all features of vehicle And everything offered on vehicles More

Had oil change Didn't have an appointment, just came in for an oil change. Matt was very friendly and said it would take about an hour. The service was very quick. V Didn't have an appointment, just came in for an oil change. Matt was very friendly and said it would take about an hour. The service was very quick. Very satisfied More