
John Thornton Chevrolet
Lithia Springs, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Buying Experience! From the sales representative through the finance guys everything was great. I will definitely be recommending John Thornton Cheverolet to my friends From the sales representative through the finance guys everything was great. I will definitely be recommending John Thornton Cheverolet to my friends. Received a great deal and everyone I talked to was willing to help. Just a great experience. More
Purchase of 2019 Chevrolet Traverse Billy helped us out when we got there. We knew we were ready to purchase, we just didn't know when or what. We had specific wants and specific needs. Billy helped us out when we got there. We knew we were ready to purchase, we just didn't know when or what. We had specific wants and specific needs. Billy understood that. I really appreciate him not pressuring us into going with something we didn't really ask for. I can honestly say, we felt comfortable. Chevrolet was our first stop and our last. We hadn't purchased a car in roughly 11 years and we can say that we had a good, quick and precise experience. More
Helpful Courteous and respectful staff. Work took a while but they kept me consistently updated. Fair and good people. Definitely recommend them for service a Courteous and respectful staff. Work took a while but they kept me consistently updated. Fair and good people. Definitely recommend them for service and sales More
Awesome! I had a oil change and a/c repair! Byron was very kind and knowledgeable, I really appreciated having him to work with for my automobile needs! I had a oil change and a/c repair! Byron was very kind and knowledgeable, I really appreciated having him to work with for my automobile needs! More
Brian I really appreciate the miles Bryon took to take care of our concerns. He patiently explained all the work needed to be done and made sure everything I really appreciate the miles Bryon took to take care of our concerns. He patiently explained all the work needed to be done and made sure everything was ok. Will be back for all work at Thornton! More
Great service My check engine light came on about 1/2 mile from the dealership so I pulled right in to have it checked, no wait at all. Jarrod was so nice and helpf My check engine light came on about 1/2 mile from the dealership so I pulled right in to have it checked, no wait at all. Jarrod was so nice and helpful and since they couldn't actually check everything that day and knowing that if the part that I was expected to need would was on order Jarrod made sure I got a courtesy rental while my car was being serviced. It only took a few days and was able to pick my car up with no hassle. More
Customer service Everyone was very friendly and helpful. My sales guy was the best, he worked with me and listened to me. My car fits me perfectly! Everyone was very friendly and helpful. My sales guy was the best, he worked with me and listened to me. My car fits me perfectly! More
Very quick and thorough Leonard did a very good job making me aware of cost, explaining in detail the nature of the autobmobile etc. Ash was also very helpful with expla Leonard did a very good job making me aware of cost, explaining in detail the nature of the autobmobile etc. Ash was also very helpful with explaining me cost as well. More
Decent experience with dealer but not with finance manager Leonard was nice and easy to work with throughout the process of buying my car. There was the usual practice of trying to upsell me on warranties and Leonard was nice and easy to work with throughout the process of buying my car. There was the usual practice of trying to upsell me on warranties and Scotchguard, etc, as well as trying to lowball my trade-in, but that is to be expected, unfortunately. However, I was made to wait an extremely long time before signing papers with the finance manager. I might have forgiven that, but no explanation or apology was given. Once I was in his office, it was still an excruciatingly long process, and I was so happy to get out of there. What actually makes me angry is that I was told that my credit would not be checked since I was financing through my credit union. I was promised that more than once. However, I got a notice a few days later that my credit had been checked by John Thornton. I e-mailed a manager and my dealer, and I have not received a reply yet. If they had replied with an apology, explanation, or compensation, I would not be writing a negative review right now. The credit check isn't such a big deal, but dishonesty is inexcusable. More

amazing and helpful marva was very professional and kind ! she did a wonderful job! she made sure i was in and out! she worked with me on getting the car! i love it marva was very professional and kind ! she did a wonderful job! she made sure i was in and out! she worked with me on getting the car! i love it More