John Thornton Chevrolet

No Pressure I found Thornton Chevrolet to be an unpressured experience. I never felt inundated with sales people when the salesman helping me stepped away. I was I found Thornton Chevrolet to be an unpressured experience. I never felt inundated with sales people when the salesman helping me stepped away. I was also not pressured to look at the 2019 models when it was a 2018 model I had come in to look at. The overall process was short and sweet. More

Great experience Brad in service was great, he got everything handled that was wrong with the truck very quickly. He also called to keep me in the loop of the repair a Brad in service was great, he got everything handled that was wrong with the truck very quickly. He also called to keep me in the loop of the repair and was very friendly and professional. Very satisfied with the whole experience and was much easier and quicker than expected. More

Good Service There for hours, but the results were outstanding. Will use them again.My sales person was very patient and answered all our questions in a way you c There for hours, but the results were outstanding. Will use them again.My sales person was very patient and answered all our questions in a way you can understand. More

Great buying experience! I came in on Christmas Eve - was not there very long for a car buying experience and my sales person was outstanding! Will definitely use this dealers I came in on Christmas Eve - was not there very long for a car buying experience and my sales person was outstanding! Will definitely use this dealership again! More

Outstanding!! Had a great experience from start to finish!!! Purchased two vehicles and it went smoothly! Everyone from the time we walked in treated us like family Had a great experience from start to finish!!! Purchased two vehicles and it went smoothly! Everyone from the time we walked in treated us like family! More

Very professional I have bought several trucks here and have them serviced here as well, always very professional and time conscious! Great dealership! I definitely rec I have bought several trucks here and have them serviced here as well, always very professional and time conscious! Great dealership! I definitely recommend using John Thornton Chevrolet! More

Repair water pump Excellent communication repaired car quickly found initial problem quickly great service department great people would come back for next service an Excellent communication repaired car quickly found initial problem quickly great service department great people would come back for next service and repaired for all cars and truck More

Never buy a used car frm this place. The worst experience buying a used car ever. It took 30 days to do minor repairs to the van I bought. It had a broken windshield and the back doors we The worst experience buying a used car ever. It took 30 days to do minor repairs to the van I bought. It had a broken windshield and the back doors were out of alignment. I paid extra to have a trailer hitch installed. Then was told they might not fix the doors due to the all the other repairs that were done. I had to argue to get the doors adjusted like we agreed to at the sale. Then sent me home 28 days later without a tag on the van I bought. Then told me that they would bring it to my home that night. Never happened. Went back to dealer and I was told it was lost just drive it with out a tag. I'm shore the police would love that. How can a car dealer send you home with out a tag. Went back to dealer to tell the manager what a horrible experience I had buying a used car but he couldn't be bothered. Waited in the main lobby for a hour and a half. Never saw anyone Avoid this place to buy a used car van or truck--------------------------------------------- More

Great Customer Service Vj has great customer service. Everything went smooth and quickly for the most part . Very good energy from this dealership everybody I spoke to was n Vj has great customer service. Everything went smooth and quickly for the most part . Very good energy from this dealership everybody I spoke to was nice More

Got charged 21.99 for a repair order. I did not get warned that I would have to pay 21.99 for a repair order to find a part that I wanted to get and then I going to have the dealership t I did not get warned that I would have to pay 21.99 for a repair order to find a part that I wanted to get and then I going to have the dealership to install. After 20 plus years and 5 GM vehicles later I did not expect to get nickel and dime for.a repair order. I mean I don't have a problem paying for good service and parts but really a repair order $21.99. I have never had problems with this dealership but this made me think to myself Huh. More