John Thornton Chevrolet

Very disappointed in the finance department with Kevin no one should make you read your phone to try to sign papers and then keep everything hidden until the last minute will never finance through them again one should make you read your phone to try to sign papers and then keep everything hidden until the last minute will never finance through them again. More

We had an amazing and efficient car buying experience for our 2023 Blazer 3LT at John Thornton Chevrolet. I had very specific vehicle requirements which I was able to locate as in transit to this dealership our 2023 Blazer 3LT at John Thornton Chevrolet. I had very specific vehicle requirements which I was able to locate as in transit to this dealership and looking to purchase quickly. From this initial point of contact with internet sales, to the constant communication with my sales person, Cody to completing the deal, the service was top tier! Cody was personable, honest, knowledgeable and professional and the fact that he was a Blazer owner himself was a bonus! The GM, Dan made sure we got the best possible deal for our trade in vehicle, the finance person, Kevin was informative with getting our financing plan in place and they even had an Allstate agent on-site to transfer our insurance. We would highly recommend John Thornton Chevrolet and most importantly ask for Cody as your sales person! More

Was satisfied with the service of a recall, I felt the dealer was quick to give me an appointment to take care of the problem dealer was quick to give me an appointment to take care of the problem More

smooth process from sales to finance. Julian was our sales person and very polite. Brandan was wonderful in finance Julian was our sales person and very polite. Brandan was wonderful in finance More

Sales person was not clear about the financial part and the insurance person was horrible on making things clear of what would be on the insurance. Still having problems with the insurance company. the insurance person was horrible on making things clear of what would be on the insurance. Still having problems with the insurance company. More

On a cold rainy Monday night in Georgia, Terrence did a nice job of selling the car and Justin did a nice job in financing. nice job of selling the car and Justin did a nice job in financing. More

My experience,was easy and very fast I would highly recommend my neighbors are whoever else. recommend my neighbors are whoever else. More

Not overly pleased with the pushy extended warranty guy! Also not happy with overall quality of the vehicle I purchased. Had to make repairs with in 48 hours of taking possession. Never received reply to em Also not happy with overall quality of the vehicle I purchased. Had to make repairs with in 48 hours of taking possession. Never received reply to email sent regarding the issue. Would not recommend purchasing from this location. More

I was informed that Chase Bank offered an interest rate of 5.84% via pre-qual text. I was told that GMAC, ALLY and Chase would be shopped for the best rate. The financial officer told me that the best rate of 5.84% via pre-qual text. I was told that GMAC, ALLY and Chase would be shopped for the best rate. The financial officer told me that the best rate was GMAC @ 7.1%. She also told me that she received no spread-on interest rates because she receives a wage from the dealership. I am disappointed. On a final note. All of the people involved this sale gave me personal thank you on the purchase of this car. The financial officer looked at me and never became out of her office. Not the even to receive the down payment for the car. More

John Thornton Chevrolet was a great place to buy my vehicle. Terrence East was the first that approached me and couldn’t have been a better representation of this dealership. Once I looked the truck in vehicle. Terrence East was the first that approached me and couldn’t have been a better representation of this dealership. Once I looked the truck inventory I decided on a Silverado 4x4 but wouldn’t fit in my garage which was a dealbreaker. Terrence and I looked at SUVs and didn’t find anything that had the options I wanted. Lo w and behold he found a 2023 Traverse that just arrived to the dealership hours earlier. It ended up being the vehicle I bought. Working with the finance manager Derek Strickland treated me with respect and felt like a I got a good trade in for my 2008 Ford Edge. I felt like he could have given me a better price for the 2023 Traverse but knew they would sell this car to someone else if I didn’t purchase it. . Two critiques was the dealership could have extended the CAP program to me but didn’t and the fleet manager wasn’t respectful at ALL and I almost walked out without making my large purchase. The second was I wish Terrence went over all the bells and whistles this vehicle had but has been fun learning on my own don’t get me wrong he did show me the most important ones. To end on a positive note the folks in the parts department were awesome the young lady and believe the man that help me with my floor mat purchase was Jim. All and all I’m very pleased my my new Traverse and would recommend others to buy from Terrance East and John Thornton Chevrolet! More