John Thornton Chevrolet - Service Center

My experience was horrible. I didn't like all of the deception from Fred, Kevin, and I forgot the manager's name. I did not like the way they added all the charges to the cost o I didn't like all of the deception from Fred, Kevin, and I forgot the manager's name. I did not like the way they added all the charges to the cost of the vehicle after they supposedly gave discounts or rebates to bring the price down. They are not transparent. But you live and learn. I will never go here again. There is a reason I never shopped at Thornton Chevrolet, and I have lived in the area for over 20 years. I can't remember why I never shopped here before, but it is coming to me. In the past, I was warned about Thornton Chevrolet. I just can't remember what I was told. I know from my own experience now. I will discourage anyone whom I know is planning on shopping here for a new vehicle. Horrible experience. I have to go to another Chevrolet dealership to get help with this deal with this vehicle. DO NOT SHOP HERE!!! More

My visit to John Thornton Chevrolet was for an airbag recall on my 2007 Chevy pickup truck. I was greeted warmly and promptly, earning 5 stars. However, my visit wasn't for warm greetings and hot coffee, recall on my 2007 Chevy pickup truck. I was greeted warmly and promptly, earning 5 stars. However, my visit wasn't for warm greetings and hot coffee, I was there for warranty work on my truck which deserves 1 star. Now off to Home Depot to find screws for my glove compartment, which were missing. Update: It took three attempts to find the correct glove compartment screws. More

Service department was professional and spot on in and out with excellent work very quickly out with excellent work very quickly More

Been working with John Thornton Chevrolet for about 40 years. Would not even consider another Chevrolet dealership. Sales, Service, Parts, and Body Shop all treat you like friends. When I went in this years. Would not even consider another Chevrolet dealership. Sales, Service, Parts, and Body Shop all treat you like friends. When I went in this time, Bryon remembered vehicles I owned 20 years ago. Body Shop has gone far beyond normal several times to meet my needs. You just don't get that from other dealerships. More

Very satisfied of the routine services in my car 3 weeks ago. I will be very happy to refer a friend any time Thank you. ago. I will be very happy to refer a friend any time Thank you. More

Bryon Steinke is such a great asset for John Thornton Chevrolet. Bryon has been a loyal Service Advisor for us for almost 30 years! He helped us over the phone, set up a Saturday appointment, met us at Chevrolet. Bryon has been a loyal Service Advisor for us for almost 30 years! He helped us over the phone, set up a Saturday appointment, met us at the dealership, offered us some coffee and a cool place to wait. The service was quick, and Bryon had us on the road in no time! Bryon is always prompt, professional, and pleasant. Thanks again! More

Great service. I have been go to John Thornton Chevy for many years and they always take great care of our automobiles that we have served there. I have been go to John Thornton Chevy for many years and they always take great care of our automobiles that we have served there. More

I originally bought my car from Thornton and they do great service work on it too, when needed. Bryon is very friendly, professional and always gives great customer service! great service work on it too, when needed. Bryon is very friendly, professional and always gives great customer service! More

Service was great timely Tech was very helpful and courteous and professional price was right courteous and professional price was right More

I had to have my battery replaced. That took some time because they had to go to another shop to get it. I also had an appointment for an oil change the following Tuesday and Jarod sug That took some time because they had to go to another shop to get it. I also had an appointment for an oil change the following Tuesday and Jarod suggested that I get it done today instead. The oil change was quick. I’ve been going to this dealership for going on 10 years and I would go nowhere else. More