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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,527 Reviews

1,527 Reviews of John Thornton Chevrolet - Service Center

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May 19, 2025

Byron has always taken care of our service needs, and always things concerned and very professional with our needs !!! Byron is the best, for our service needs !!! Thank you, Byron !!! More

by crazydarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Always have a great experience. This is the only Chevy dealership I will go to. More

by GNNTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Rossi
May 12, 2025

I’m very relaxed knowing that I’m going to get great service I feel like family. More

by RELVAHARRISON43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Some are more friendly than others some don’t like to put themselves in a customer’s shoes More

by WF2695N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

He did a great job! ! I love that he came to me, and I could stay at home More

by DTG3780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Spent about $4k on two vehicles 2020 and 2022 in the same month. Both had to return with the original issues not resolved. Very inconvenient and very disappointed in the repairs - and the cost. More

by Jsteink3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

My Traverse started shaking after my tire rotation. That has Never happened before in 7 years. I Was told i would have to pay $79.99 to have the tires balanced. This is something that was done or not d More

by COLEMAN.TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure
April 30, 2025

Superior customer service and very accommodating to me, Though I had to wait it worth it. Thank you all so much Jake Barnemen More

by BARITONE362001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Excellent service as always! Keep me updated as service was taking place Thank you so much More

by MMOSELEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Great service, positive experience, tires were installed efficiently and quickly. I would go back again for the same service. More

by KYOUNGNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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