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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,565 Reviews

1,565 Reviews of John Thornton Chevrolet - Service Center

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August 08, 2025

My service was good. My service guy was good except that he laughed off an issue and kind of dismissed me when I told him my car has had since purchase - he said I just More

by SNOSEWORTHY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cant remember his name but he was in the furthest desk from the door
August 07, 2025

John Johnston was very patience with me on buying my 2025 truck. He was very knowledgeable on the truck also. More

by DANDPWOODS
Recommend Dealer
Yes
Employees Worked With
John Johnston ( sales Dept. )
August 06, 2025

Excellent customer service and efficient car services delivery. Very dependable and time conscious. I will recommend this Dealer to anyone who crave for better service delivery. More

by MASKFEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Everything worked out just fine, was no pressure, friendly staff. Marva is a nice lady. More

by KELLYVANHUDSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Wonderful sales staff. It was the smoothest car purchase transaction that I have ever had. They made the process painless. More

by LASTRICKLAND76
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Excellent Service. The staff was kind and courteous. Clyde Springer was very professional and on point. I can call on him anytime to answer any of my concerns. More

by BUCHANANWD
Recommend Dealer
Yes
Employees Worked With
Clyde Springer
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

I was told a separate issue could be looked at when I brought my truck in. When I arrived, the service guy told me I would have to schedule a separate appointment. They waisted my time. More

by MICHAEL23SEAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Yates
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Great service. Fast efficient. Personnel were friendly and welcoming. Wait area was great and coffee was available. More

by MELMO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

John did a great job putting the sale together. Everything went much better than I could imagine. It was a great buying experience More

by JACKSUTTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

My Service Advisor was very professional, knowledgeable and had a great attitude 👍🏼. Upset that my PSI tire indicator was not reset after rotation causing me to make another trip to the dealership for i More

by ROSEMASSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald Passmore
1
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