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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,544 Reviews

1,544 Reviews of John Thornton Chevrolet - Service Center

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June 18, 2025

My Key fob was damaged during routine maintenance , service manger replaced my fob , and was very professional and prompt I appreciate the great service. More

by eixor53
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

I had a very positive experience. Steve, operations, is great! Marva also! Good job folks. More

by TRACYLEWISMARTIN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marva
June 12, 2025

There was in issue with a strange noise coming from the passenger side of my truck. The service guys found some weird roller thing after searching for awhile. Noise is gone, not sure what the piece was but More

by jawbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy isn’t on your list but he was very professional and helpful
June 12, 2025

Service was performed in the time that was expected with no issues. Wait g area was nice and coffee was provided. More

by LOWERYM205
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

VERY PROFESSIONAL AND TIMELY. WORK ON MY TRUCK EXCELLENT.ALWAYS TEXT OR EMAIL ME WHEN ITS TIME FOR TRUCK TO BE SERVICED More

by medijay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

great timely service,friendly staff,car looked like new wnen we picked it up.very satisfied. More

by DVRAMEY201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Great experience as always! John Thornton Chevrolet service dept. kept me informed about what was going on with my repair. More

by RFURR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

The service manager has always helpful in answering and prep of our service. The service writers have shown nothing more than respect and wrote up exactly what was needed, then called if something else was More

by TSWORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hedmann/ sales Bill Adkison
June 07, 2025

They work very fast. Everyone there is very professional I love their work. They were able to accommodate me fast. More

by TENISHA BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermald
June 07, 2025

John Thornton Chevrolet Service Department always delivers great service. Their personnel are over the top and A1. More

by SIDODSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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