John Thornton Chevrolet - Service Center

Been working with John Thornton Chevrolet for about 40 years. Would not even consider another Chevrolet dealership. Sales, Service, Parts, and Body Shop all treat you like friends. When I went in this years. Would not even consider another Chevrolet dealership. Sales, Service, Parts, and Body Shop all treat you like friends. When I went in this time, Bryon remembered vehicles I owned 20 years ago. Body Shop has gone far beyond normal several times to meet my needs. You just don't get that from other dealerships. More

Very satisfied of the routine services in my car 3 weeks ago. I will be very happy to refer a friend any time Thank you. ago. I will be very happy to refer a friend any time Thank you. More

Bryon Steinke is such a great asset for John Thornton Chevrolet. Bryon has been a loyal Service Advisor for us for almost 30 years! He helped us over the phone, set up a Saturday appointment, met us at Chevrolet. Bryon has been a loyal Service Advisor for us for almost 30 years! He helped us over the phone, set up a Saturday appointment, met us at the dealership, offered us some coffee and a cool place to wait. The service was quick, and Bryon had us on the road in no time! Bryon is always prompt, professional, and pleasant. Thanks again! More

Great service. I have been go to John Thornton Chevy for many years and they always take great care of our automobiles that we have served there. I have been go to John Thornton Chevy for many years and they always take great care of our automobiles that we have served there. More

I originally bought my car from Thornton and they do great service work on it too, when needed. Bryon is very friendly, professional and always gives great customer service! great service work on it too, when needed. Bryon is very friendly, professional and always gives great customer service! More

Service was great timely Tech was very helpful and courteous and professional price was right courteous and professional price was right More

I had to have my battery replaced. That took some time because they had to go to another shop to get it. I also had an appointment for an oil change the following Tuesday and Jarod sug That took some time because they had to go to another shop to get it. I also had an appointment for an oil change the following Tuesday and Jarod suggested that I get it done today instead. The oil change was quick. I’ve been going to this dealership for going on 10 years and I would go nowhere else. More

Made an appointment to have my brakes checked and do oil change. Took 5 days to get an appointment (not bad) I was told they could do what I needed and I would be out by 6pm. HOWEVER arrived 30 min early fo change. Took 5 days to get an appointment (not bad) I was told they could do what I needed and I would be out by 6pm. HOWEVER arrived 30 min early for an 11am appointment. By 3 pm they had not touched my car. I spoke to the service mgr who made some remarks about them being behind (didn’t tell me that when they took my car and left me with no transportation). Had to take uber to leave the dlr then come back at 2 pm the following day. They had my truck 11 hours. This is unacceptable why bother with an appointment, and in cost me $100 plus in uber services. No compensation was offered and the excuses is no excuses at all. Very poor service. More

Great Salesmanship in Fred Gamble and great Customer Service from all the other departments.Thanks for my purshase Service from all the other departments.Thanks for my purshase More

My Key fob was damaged during routine maintenance , service manger replaced my fob , and was very professional and prompt I appreciate the great service. service manger replaced my fob , and was very professional and prompt I appreciate the great service. More