John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,542 Reviews of John Thornton Chevrolet - Service Center
There was lots of confusion from a customer service standpoint even before I arrived. I finally reached a very helpful rep. When I arrived, however, the confusion continued. I was told my recalls would standpoint even before I arrived. I finally reached a very helpful rep. When I arrived, however, the confusion continued. I was told my recalls would get done, they didn’t. I’ve also been waiting for months for installation of the blind spot alarm but they have been unable to get the parts. More
Not happy that I had to take my truck to discount tire to get the sensors reset. This is the first time I have ever been disappointed in my service. get the sensors reset. This is the first time I have ever been disappointed in my service. More
Excellent customer service, and I’m always appreciated. I will recommend to all my friends I will recommend to all my friends More
Excellent service. Kudos to Hannah in the Collision Center. She was very professional and knew exactly what she needed to do. Kudos to Hannah in the Collision Center. She was very professional and knew exactly what she needed to do. More
Service dept was great. . My car did record where they were revving my C8 ZO6 when pulling it in for evaluation.. I understand the temptation.. . My car did record where they were revving my C8 ZO6 when pulling it in for evaluation.. I understand the temptation.. More
Excellent work knowledge and customer support. Satisfactory work and happy to work with employees staff. Satisfactory work and happy to work with employees staff. More
John Thornton Chevrolet: Excellent dealership, excellent automotive service, excellent customer service. Their competent maintenance work matched with Chevy quality means repairs are few. Thornton is my go- automotive service, excellent customer service. Their competent maintenance work matched with Chevy quality means repairs are few. Thornton is my go-to for sound advice for anything automotive. Sure glad we bought from Thornton Chevrolet--we're still driving the Silverado we found in 2006 and the HHR in 2012. We'll be back. More
My car was there much to long and wasn’t informed as to when it would be ready. . I wasn’t happy with service. when it would be ready. . I wasn’t happy with service. More
Attention to detail, quality service and professional customer service. Fast and reliable service… job done to my satisfaction. customer service. Fast and reliable service… job done to my satisfaction. More