John Thornton Chevrolet - Service Center

The dealer ship was very helpful when it came to explaining the problem and repairing the issue. The only problem was with the service rep. Who had to be reminded of the purpose of the appointment a explaining the problem and repairing the issue. The only problem was with the service rep. Who had to be reminded of the purpose of the appointment and what the agreed service plan that was scheduled. More

Everyone is always friendly and prompt! I feel very well taken care of. Great dealership! I feel very well taken care of. Great dealership! More

Bill Ohara made it happen when no other dealership could. I would like to thank John Thornton Chevrolet and their staff for everything. I would like to thank John Thornton Chevrolet and their staff for everything. More

I find the service department consistently performs well for me. Communication is done well, but it is important to make sure you talk with your service rep. Sometimes the status of your vehicle in the syst for me. Communication is done well, but it is important to make sure you talk with your service rep. Sometimes the status of your vehicle in the system is not the latest update, so when others help you they don't necessarily know the full details. Thanks, Ryan. More

Everyone was super helpful and nice to deal with the whole time we was there. Really made it a good experience to deal with them. Definitely made the two and a half hr trip there worth it. whole time we was there. Really made it a good experience to deal with them. Definitely made the two and a half hr trip there worth it. More

I worked with Fred Gamble. It took about two months to get the car I wanted and they were very nice. Definitely above and beyond. Thanks It took about two months to get the car I wanted and they were very nice. Definitely above and beyond. Thanks More

Wonderful experience from start to finish. All individuals that helped up played an important role in our decision. All individuals that helped up played an important role in our decision. More

Every thing went well. I was pleased with the oil change.and the time it took to complete the work. I was pleased with the oil change.and the time it took to complete the work. More

Dealership was ok. My sales men was a good guy. And the rest of the people I talked to were nice. My sales men was a good guy. And the rest of the people I talked to were nice. More

Can’t never get a vehicle in for service in a reasonable time. It’s always at least 3 weeks for a oil change. I took my business elsewhere. time. It’s always at least 3 weeks for a oil change. I took my business elsewhere. More