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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,527 Reviews

1,527 Reviews of John Thornton Chevrolet - Service Center

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February 20, 2025

I was highly pleased with this dealership. Clyde was great. He was very patient and answered all of my questions. He made me feel very comfortable and he was very knowledgeable with the vehicl More

by VSNOW4LYFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde
February 17, 2025

Great experience and very easy to work with. I recommend them if you look for a nice ride More

by KEITH.BROWN380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Great sales rep, great customer service ! And most importantly got exactly what I wanted! Very thankful More

by AMYSEWELL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Koch
February 06, 2025

I bought a car that they did the minimum service on. I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to servi More

by 5997
Recommend Dealer
No
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Estepan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Always great friendly customer service. . Also, service advisor is very knowledgeable and follows up on phone calls. More

by JREDMOND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Strickland, Eric Rivera, Brenden Boyd, NOEL DIAZ
February 01, 2025

Hats off to the crew of John Thornton Chevrolet for getting it right and proving that customer service/satisfaction still exists. They really stand by their cars and make sure that a customer issues wi More

by 5997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Estepan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Slaton
January 25, 2025

Russ was a big help to me finding the trucks tat we needed, Thanks Russ More

by RROBERTSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Strickland, Eric Rivera, Brenden Boyd, NOEL DIAZ
January 24, 2025

The Experience was better than I anticipated. Brian was very helpful in making everything easy and fast in the purchase of my vehicle. I was in such a good mood I invited my whole family to come More

by Fernando O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Villarreal-Ortega
January 23, 2025

Overall good service, very friendly and professional. The staff was very helpful in processing my financing and made the buying process enjoyable. More

by B1WEST
Recommend Dealer
Yes
Employees Worked With
Jaquel Burney
January 21, 2025

One hour for alignment. I would like to see more things for kids to do while waiting with parents More

by AANDERSON454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Yates
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Strickland, Eric Rivera, NOEL DIAZ
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