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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,542 Reviews
Call Service Center (770) 941-8550

1,542 Reviews of John Thornton Chevrolet - Service Center

Sort by
January 06, 2022

It was friendly and fast they also keep you up to date on your car More

by MMARQUES3992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
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January 04, 2022

Very good and take care of your needs I have bought all Very good and take care of your needs I have bought all three of my cars them. More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Veronica Gomez
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January 01, 2022

The customer experience was great and the service was exceptional. Very pleased and will come back again. More

by nataliethomas256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 31, 2021

Great Service as always. Matthew is very good and a pleasure to deal with. I recommend John Thornton Service to everyone. More

by MikeCruze2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
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December 31, 2021

I was told that the chevy dealership did not want to work on my CHEVROLET CORVETTE… More

by a.d.turner2
Recommend Dealer
No
Employees Worked With
Service Manager
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Jan 13, 2022 -

John Thornton Chevrolet responded

Did you get with our service manager? We service all Chevrolet vehicles. Thanks for your feed back.

Jan 13, 2022 -

a.d.turner2 responded

It was the Service manager that told my guy to go to Corvette world or something like that because they didn’t want to service my 88. I was very disappointed to hear this as I’m pretty brand loyal and have always like the sense of security of Chevy working on Chevy. Please speak with my service advisor . I didn’t like the feeling of being unwated with your own product

December 30, 2021

Great service. Explained everything to me. Timely. Knowledgeable staff. Answered all me questions. Fair pricing and financing options. More

by tnoty3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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December 30, 2021

The representatives that assist me were very attentive to every need an friendly an fast in getting service done thank so much I love Chevrolet is the way to go ❤️ More

by FEEKINAMOBLEY83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
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December 30, 2021

Service was overall outstanding. Everyone was professional. I will highly recommend this location to all of my friends and family More

by MADELINEISON11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Matthew Strickland, Mike Cuquejo, Brenden Boyd
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December 29, 2021

Fabulous! They worked me in for the oil change! Helped me stay in my 5000 miles ! In & out! Perfect! Fast & friendly! More

by billberryhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
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December 29, 2021

Jermald Passmore was my service coordinator and he did an excellent job communicating what would be done to my vehicle. He was friendly and very professional. The service was quick and I will certainly be ba More

by BJFEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore
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